Eagle Crest North

Peg

We have our name in Eagle Crest North. It's very wonderful. They're active, and they're moving. They have a staff that cares for them, and they check on them every hour. It looked like an ideal place for what we needed. The staff who assisted me was very, very helpful. She showed us a room and she showed us what's available there and the activity-type things that they may do. They have an outside area they can go to. The tour was wonderful. I like the rooms. There are four different levels of rooms. We chose the second one because it's separate and large enough to get a queen size bed in. It's very well laid out. We observed activities. They were at lunch initially and then they started playing some kind of game afterward. I was very impressed with the whole situation, like the rooms, the people that were taking care of them, and the people seemed to be enjoying the food they were serving as they were eating, which is an issue for us. I would rate the staff I met very high. They seemed to care about the people. I saw several of the residents being helped with like food delivery, eating, and so forth. I think they're very efficient and very caring. The place is beautiful and well maintained.

Shirley

We've chosen Eagle Crest North in Onalaska. We looked at a lot of communities, and we just liked that one better. It's a really big place; we're going to be on the second floor, and we just like that. We like the atmosphere, the apartment we're going to be in, and everything about it. We will be in the assisted living. The staff who gave us the tour, Tammy, was wonderful. We ate lunch there and the food was good. They have a lot of things. They have courtyards and some of the apartments have patios. They just offer everything; I could not list all of them. It's also really homey.

Pamela

I'm extremely happy with Eagle Crest. I feel that my mom is in a very safe place there. She is very happy, and she loves it. I just got off the phone with her, and she said that they are so nice and so there all the time for her. She also said they have wonderful food. They have a dining room, a theater for movies, and they have other things, too. I don't get to go see her as much as I would like and they won't let you go to their room because of Covid, but I know they keep her so busy. She said she just baked cookies with four other women, they have word searches, and they take them outside for a walk. I get a calendar of all the fun things that they do like manicures, bingo, remembering songs from the 1940s, a lot of games, and just sitting back and having cocktails together at night. They're just really good activities. It is like living in a mansion.

Caring111309250

Eagle Crest South was a big place. It's not exactly what I was looking for, but it's brand new, and it's full already. They showed me one single bedroom, and it was real pretty. The staff showed me what they could and gave me the brochures. They couldn't show me the rooms where the people were already living.

Caring108204550

We were close to picking Eagle Crest, but it seems too ritzy for our father who came from a farming background. Everybody was nice enough. It's more like an apartment with a kitchenette, a living room area, and bedroom that were all separate, which was bigger.

Caring102652850

Eagle Crest is big, nice, and clean, but my father is 88; he could never navigate around the building like that. Maybe somebody in their 60s or 70s could. The staff were very nice. They go out of their way, and they help you with anything, but one thing that concerned me is when I walked around, I didn't see anybody. I saw one older lady getting her hair done, but I saw nobody in the hallway, nobody in the sitting rooms or the activity rooms, and there was one lady sitting behind the reception desk. That bothered me.