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Featured Review
5
|
April 8, 2023
Mom moved into Brookdale La Crosse. It was very good, she was only there a little over a week before she passed. We didn't get to know it too well, but they were very, very friendly and very good to her. She ate there, she thought it was wonderful. She thought it was very good. It was very expensive but very nice. Her room was nice, it's just a one-bedroom with a bath, plenty of room to get all the stuff that we needed in there for her. It wasn't crowded, she was able to walk around, and everything, so it was a nice room. Every day they had something scheduled and they had different rooms for that stuff. They had a salon. They had a lot of amenities and activities for them.
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About Brookdale La Crosse (AL) in La Crosse, Wisconsin
Brookdale La Crosse provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
To learn more about this provider�s license and review other available state reports, please visit:
Wisconsin Department of Health Services Division of Quality Assurance Provider Search
Services and Amenities of Brookdale La Crosse (AL) in La Crosse, Wisconsin
Diet & Nutrition
- Low Fat
- Low Salt
- Diabetic
- Special Diets/Dietary Accommodations
- Vegetarian Diet Available
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
- Activities staff
- Arts & Crafts Activities/Programs
- Cultural activities/programs
- Entertainment activities/programs
- Literary Activities/Programs
- Music Activities/Programs
- Recreational activities/programs
- Seasonal, holiday, and themed events
- Social Activities/Events
- Spiritual activities/programs
Inside Amenities
- Entertainment Venues
- Cable/Satellite TV in Common Area
- Laundry facilities
- Mailboxes
- Shared Common Areas
Outside Amenities
- Garden
- Outdoor common areas
- Patio
- Walking and Hiking Areas
Resident Information
- Offers Respite Care
Ambulatory Assistance & Accessibility
- Accessible apartments
- Accessible Facilities
- Ambulatory Assistance
- Ambulatory Assistance Features
- Hoyer Lift
- Mobility Assistance Features
- Mobility & Wheelchair Assistance
- Transfer Assistance
- Two-Person Transfer Assistance
- Wheelchair Accessible Facilities
- Wheelchair Accessible Transportation
Guests
- Guest Parking
- Overnight Guests
Staff Training & Qualifications
- Interview Every Team Member in Person
- Reference Checks
- Staff are licensed or certified
- Staff screening conducted
- Staff to resident ratio meets state requirements
- Staff trained in aging & mobility
- Staff trained in ambulatory assistance
- Staff trained in behavior management
- Staff trained in client rights
- Staff trained in diabetes care
- Staff trained in disability care
- Staff trained in diversity/inclusion/sensitivity
- Staff Trained in Ethics
- Staff Trained in First Aid
- Staff trained in Medication Management
- Staff trained in memory care
- Staff trained in Palliative Care
- Staff trained in safety
- Staff trained in taking Vital Signs
- Staff trained in use of medical equipment
- Staff trained to monitor for abuse/neglect/exploitation
- Staff Training Opportunities
- Trained staff on-site
Pets
- Pets
- Visiting pets allowed
Dining
- Communal Dining
- Beverages provided
- Casual dining
- Fine dining
- Guest Meals
- Meals provided
- Private dining
- Resident-assisted menu development
- Room Service
- Snacks provided
Health Services
- Medication Reminders
- Diabetic Care
- Hospice Care
- Memory Care
- Podiatry
Languages
- English spoken
Transportation & Shopping
- General Transportation Services
Room Amenities
- Kitchen Appliances In Unit
- Cable/Satellite In Unit
- Closet Space In Unit
- Furnished Units
- Individual Climate Controls
- Living Rooms in Unit
- Shower in unit
- Telephone Hookup
- Wifi/Internet In Unit
Campus/Building Details
- Convenient location
- Flexible Visitation Hours
- House setting
- Scenic views
- Single-floor building
- Smoking Allowed
Personal Care
- Administer Medication
- Bathing Assistance
- Cueing & Redirection
- Dressing Assistance
- Grooming Assistance
- Meal Preparation
- Mealtime Reminders
- Medical Appointment Scheduling Assistance
- Personal Care Reminders
- Phone Call Assistance
- Reading Assistance
- Shaving Assistance
- Toileting Assistance
- Urinary Incontinence Care
Therapies
- Physical Therapy/Rehabilitation
- Speech Therapy/Rehabilitation
Fitness & Wellness Programs
- Salon Services
- Balance activities/programs
- Brain fitness activities
- Chair fitness
- Group exercise
- Health & wellness activities/programs
- Life enrichment activities/programs
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
- Bed Making Services
- Groundskeeping Services
- Maintenance & Repair Services
- Maintenance Staff On-Site
- Pest Control Services
- Private Housekeeping Services
- Trash Removal Services
On-Site Services
- Religious Services
- Catholic Services
- Church services
- Conference room
- Mail delivery
- Meeting room
- Veterans Affairs (VA) Aid Assistance
Kitchen Types
- Kitchenette
Financing & Payment Options
- Rent And Care Fees
- Accepts Check Payments
- Accepts Credit Card Payments
- Financial Guidance
- Home Sale Assistance
- Long-Term Care Insurance Accepted
- Payroll Provided for Caregivers
- Private Pay Accepted
- Veterans Aid (VA) Benefits Accepted
Companionship & Escort Assistance
- Escort Assistance
Safety & Security
- Emergency Preparedness Procedures & Facilities
- Emergency Response System
- Fall Prevention Program
- Personal Medical Alert Systems
- Safety & Wellness Checks
- Supervisory Staff
Parking Options
- Parking Lot
Costs for Brookdale La Crosse (AL) in La Crosse, Wisconsin
Assisted Living
$2,920
Starting Price
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Reviews of Brookdale La Crosse (AL) in La Crosse, Wisconsin
4.6
(17 reviews)
Facility
5.0
Staff
4.6
Food
4.0
Activities
4.0
Value
4.0
Cameron
3
|
April 22, 2024
I toured Brookdale La Crosse. Primarily, I could bring my dog. The living space is adequate. The facility is very clean, neat, and orderly. The woman who I took a tour with didn't seem to know much. I was very disappointed. I had to ask her to find someone to let me see a room. She was reluctant to do so. She didn't know the cost.
Diane
5
|
November 8, 2023
I was very impressed with the way Brookdale La Crosse looked. It looked warm and inviting and the people I met there were very caring and understanding. It was a place that I would like to live. I liked the way they talked and how they were trying to meet my mother's needs. It's one of the better places I've seen. Everyone seemed to be friendly and helpful. I would recommend somebody to go there and look. The facility was very nice.
Julie
5
|
April 8, 2023
Mom moved into Brookdale La Crosse. It was very good, she was only there a little over a week before she passed. We didn't get to know it too well, but they were very, very friendly and very good to her. She ate there, she thought it was wonderful. She thought it was very good. It was very expensive but very nice. Her room was nice, it's just a one-bedroom with a bath, plenty of room to get all the stuff that we needed in there for her. It wasn't crowded, she was able to walk around, and everything, so it was a nice room. Every day they had something scheduled and they had different rooms for that stuff. They had a salon. They had a lot of amenities and activities for them.
Jim
4
|
November 3, 2022
Brookdale La Crosse was warm, and they were friendly people. The rooms appeared to be clean. I noticed the residents that I encountered, they all seemed to be happy, which was important to me. I did like the way it was set up and it had a lot of outdoors. The facility itself was quite nice; however, it was on the expensive side, so I swayed away from that.
Angela
5
|
October 5, 2022
I toured Brookdale LaCrosse. There weren't many people there. I would recommend taking my grandmother there. When I first drove up, I saw a woman on the sidewalk pushing a gentleman in his wheelchair. They were outside and it wasn't just a bunch of people sitting around doing nothing. When I walked up to the building, there were a few people outside and the weather was beautiful. There wasn't a lot going on, but it was also a weekend. It was very clean. When the lady was walking around telling me about it, it seemed like they offered a lot of activities. They had a beauty salon on site, and she was telling me about the different things that they do for and with the residents. Inside, there was a woman who I would imagine was some kind of a nurse or something, walking and talking with one of the residents. A few people were sitting outside in the sun, enjoying the weather, in a little seated area with a bunch of flowers and plants and a few chairs. It's just very well taken care of. I saw a few different rooms. Some were smaller, and some that were a little bigger. Some people might consider the smaller one's kind of cramped. I know that my grandma, where she is at home right now, all she does is sit just in her den. She has a nice big condo at home, but she doesn't leave the little den because that's all that she needs. All that she wants is just that one little room. So, the smaller room for some people is fine. But they have different sizes of rooms, so people have their own choice as to what size room they want, which also coincides with different prices. I saw the gathering rooms, the sitting room, the laundry room, and the kitchen. I also saw the outside sitting areas, the family gathering areas where people could reserve dining areas for families to gather for birthdays, and there were several sitting TV areas.
Reviewer RC#0604
5
|
June 19, 2022
I have a loved one who stayed at Brookdale La Crosse (AL) for respite care and they did a good job. It was a fine place. They treated us with respect. The food was fine and they had activities like bingo and other stuff for them to do. They were very kind and nice people.
Mark
5
|
April 20, 2022
So far, I've been pretty happy with Brookdale LaCrosse. They're a little understaffed, but I think everyone's understaffed nowadays. They've been friendly and helpful, even the housekeeping staff (which is huge). My dad likes the food, too.
Matt
5
|
October 2, 2021
We did a tour Brookdale La Crosse, and we determined that he wasn't in need of assisted living just yet. So, we said no to them, but they were really accommodating. She answered questions too; it's just I was asking different questions at that time. This one was clean, and it was well designed. Everything was one level. There were no elevators; there was no second floor. Not that elevators are bad or anything, but it's just that my dad can't climb steps very well, and there were no steps anywhere. From the moment you walk in the door, to the moment you walk in your room, there were no steps. It's designed well. The staff was accommodating and answered questions; she gave me an hour tour. I wasn't expecting that between my questions and her answers, and just showing me different rooms. She showed me one, it was independent living, and then one room was memory care, and one room was something else, so they had a lot to offer. Their prices were a little high, but that's not worth giving them a bad review. I just think it was a little high. I have no recollection of smell, which probably is a good thing, and cleanliness I give it a five. I could tell they cared when we went through the tour. The gal who was giving me the tour knew people's first name and said hi to them. We saw a lot of the residents were out and about, doing therapy type things, but she knew the names, and she was saying hi, and everyone was happy.
Madonna
5
|
December 29, 2017
Brookdale La Crosse was very lovely. I liked it a lot. The staff was friendly, open, and busy. It's a nice location with nice grounds, green with a few trees, and very inviting. I asked some of the residents about the food, and they thought it was good. The menu looked inviting and varied with a lot of different items on it.
Daughter of a resident1
4
|
March 16, 2016
Brookdale La Crosse (formerly Sterling House of LaCrosse) was able to fit my father's needs. He wanted to bring his dog, so that was a big reason we chose this place, plus it's in the area he is familiar with. So far, so good. It's like a campus with different buildings connected. It's very pretty. Everything's on one level. His particular apartment is an efficiency with a bedroom, little office area, and bathroom. The staff is positive and knowledgeable. He loves the food. They have the ability to do portion control. They do bingo, different themed classes, teaching on certain different topics, movie nights, visiting entertainment like local people who come in with a guitar or play the piano, or kids in the area that come and sing or play different games with them. They go on outings, like to a store, restaurant, or a movie, and you can choose to go on those outings or not. We were really pleased about them accepting the dog. That was a really big deal. The location is good, too. It's such a huge change to go to a place like that; to be able to keep the familiarity of a pet was a really big deal.
Caring107098950
5
|
May 28, 2015
Our visit with Sterling House was great. It just wasn't the right location. The staff was absolutely wonderful and very helpful. It was set-up very nicely. I really liked the idea that they had the nursing home next to it. It really was a nice place.
Caring107953650
5
|
May 28, 2015
I did visit The Villas La Crosse, and it was clean and orderly. It was open and not crowded. It was landscaped well, and I was favorably impressed with the outdoor appearance of it. It was not laid out like a nursing home. It was very homey, and I appreciated that part of it. There were areas like open spaces where the family could visit with some privacy. The residents and the staff seemed happy and friendly.
Rosemarie10
5
|
February 27, 2015
The staff of Sterling House of LaCrosse was helpful. It was clean and visually appealing, they seemed friendly, and the residents seemed happy. The rooms were nice. None of them were overly large, but they were big enough. We just saw the menu, and it seemed very good.
Caring102652850
5
|
February 25, 2015
We did visit The Villas La Crosse. They were very nice and friendly. It was clean. We looked at the rooms, and they were nice. They didn't seem to have one thing the other places do have: a kitchen area where the residents could do a little cooking while there's somebody assisting. The young lady that we talked to on the phone and met in person was very nice. I was comfortable with her, and I got a feeling that she would take care of my father and watch out for him.
Corinne2
5
|
April 9, 2014
I visited my aunt at Sterling House LaCrosse. It's very clean. They have activities, and they even have animals come in. The rooms are beautiful, spacious, and clean. I love them. It's just fantastic. They have card playing, entertainment, bingo, and puzzles. There are places that family could gather every once in a while, so that was kind of nice.
Cindy41
5
|
April 2, 2014
When I went through The Villas, the person who did the tour with me knew all the residents' names. For me, the staff makes caring about the residents a big part of what they do. I was really impressed with that, but the only downside is the waiting list. There are lots of things for the residents to do. During the holidays, they had millions of lights lit up in a park, and they had bus trips where they took the whole family with the resident to go through the lights. They had a kitchen where the residents baked Christmas cookies. Then they had a garden where they grew rhubarb, and they came in and made stuff with it.
Caring74910450
3
|
December 23, 2013
I didn't like Sterling House at all. It was extremely expensive compared to others and that part that they said was assisted living actually was more nursing-home-like. I wasn't impressed at all. In terms of accommodations, they weren’t apartments. All it is is a bed and a bathroom. They don't even have little sitting area or small kitchenette or anything. That too gave it more of the feel of a nursing home. When I went there, a lot of the tenants were out in their wheelchairs and you don't see that in ALF generally, that's more nursing home. The facility looked clean and nice but I just didn't like the feel of it at all. It was not a good fit for my mom.
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