Villa Northwest Assisted Living

Eric

We're interested in Villa Northwest Assisted Living because it's a very small place but the people there love their patients. The patients look healthy, they're moving around and they have their freedom, but they're also being kept in close eye contact. I met the deputy director, she was super nice and felt like family. I feel like they're the perfect place for my mom. It's a very good facility, just from the outside looking in and just from the tour. You could see everybody interacting, so it's definitely where I want her. It's not the fanciest place but it's well-kept.

Provider Response

Robby

Villa Northwest Assisted Living was nice, clean, and up-to-date. It was a nice facility. They were very informative and took the time to show me around their facility. I saw their salon and their nurse's office during my visit. They were also in the middle of a remodel but the place seems very clean. The location is good because it's close to our family.

Provider Response

Victoria

Villa Northwest Assisted Living was very old and in pretty bad condition, but they were in the process of renovating. The staff were wonderful. They were great, very knowledgeable, and helped me a lot with some of the questions that I had. They only had a central room or a meeting room.

Provider Response

Jill

Villa Northwest Assisted Living was extremely clean, and it smelled wonderful. The two ladies that helped us were very friendly. The passing people in the hall were friendly. They spoke, and they welcomed us. It's a very small place, which we liked. We only looked at the private apartments, which had a bathroom and a little kitchen area. It's all one big room except for the bathroom. The bathroom is a separate room. They had semi-private rooms as well. We didn't see any activities during the tour. They were finishing up lunch when we got there. There were just a couple of people left in the dining area finishing their lunch. We saw up on a wall a big poster of the month's activities. We did get to peek in at the beauty salon and somebody comes in once a week. There was a library. It's set up like buildings, and the building that we looked at was just the private rooms. There were only 32 rooms in that building. It doesn't have a courtyard, but it had a really big porch with rocking chairs and things that you could go out on. They provide three meals a day and they have the option of whatever they're having at lunch or supper. If they didn't like it, they could pick from this other little shorter menu like soup, sandwich, a hotdog, or a hamburger. They had a few little extra.

Shelly

My mom lives in the Villa Northwest Assisted Living. The people who work there know every single resident by name; they know all about them. In most places, the facilities are just so large that she wouldn't get the special treatment that she needs, but here, they give her personalized treatment. The size of the room itself is very, very nice. We were able to arrange her furniture so there's no clutter. She has her own things from home, and there's still plenty of room to walk around. It's not a fancy place at all, but it's very, very adequate. The food is good. My mom likes it. They have bingo, exercise classes, and a beauty shop where they can get their hair and nails done. They have a calendar of activities that includes a Red Hat club for the ladies. (I noticed them meeting in the afternoons.) They also have a nice game area and entertainment on Tuesday nights; a pianist comes in and plays.

Provider Response

Penny

My mom was at Villa Northwest. They were fabulous. They were very personable and caring. They went all out to make her comfortable, and they were obviously that way with all of the residents. They had a really nice room where they did some activities, but because of COVID it was probably not as busy as normal. They had a TV room, and they had exercises and bingo, too, but Mom wasn't able to participate in them very much. They took great care with the meals, even on the weekends, which was very difficult, so Mom really appreciated that because she loved the food. The place was very clean, and even the bathroom was immaculate. They cleaned really well once a week, they gave it a little run every day, and they picked up the trash and stuff. They had really nice rooms. I looked and looked before we picked this one, and it was the most reasonably priced. It's a really excellent facility.

Provider Response

Nikia

My dad is here. I have heard good things about them from other people that have family members there. They have been communicating with me if there are any problems or issues. The staff is really friendly and helpful and I really like the place. The food is good. I actually sat down and had lunch with him one time and it's really, really good. They helped me get a bed, a recliner, and a table for him. The place is very well cleaned, maintenance was kept up. They also helped him setup his TV.

Provider Response

Frequent Visitor13

I am a close friend of a resident and go to the Villa frequently. The staff is always friendly and welcoming. The staff members are so kind and helpful to the residents. The place is clean and well maintained. I never have to worry about my friend being cared for at this facility. The residents' rooms are large and can be arranged in a manner to have a sitting area, a bedroom area and a small kitchen area too. The rooms can be decorated to suit the resident so they have their own favorite things in their room. The rooms have private bathrooms with a walk in shower and residents can get assistance with their showers if needed. Housecleaning and laundry are provided by the Villa staff. The three daily meals are nutritious and healthy. The residents eat in a nice dining hall. There are plenty of recreational activities and parties for the residents to enjoy. Medications are administered correctly to the residents by a staff member so you don't have to worry about your loved one getting their medications in the correct manner. The facility is staffed 24 hours a day so the residents always have someone close by. You can take your loved one out for outings too. I would highly recommend Villa Northwest to anyone.

Caring104292850

My aunt and uncle are here. Everything has been well for that, and we are hoping that they continue to settle in. It is very close to their home. I go there very often. It is cleanly kept. The people are very nice, friendly, and very accommodating to whatever needs to be done. They take them to shop once a week, and they have activities in an area there in the building for different kinds of crafts and people coming in, doing presentations and talking. They are always doing something to keep them involved. My uncle is a veteran, and they are always willing to work with the VA. If he needs to go officially to that and also for them to see any kind of specialist, they are willing to help set schedules and to take care of their needs. I have not seen any problems with that at all. I think the staff is easy to work with and they care. If you have complaints or something, they don't ignore that. They follow through, and that's what I like. I think they are working very hard to keep them happy.