Covenant Village Nursing & Rehabilitation

Carecare

Rooms are spacious and facility is clean. Food is processed cafeteria food not meant for seniors. Administration avoids you. Social worker is incompetent and does not follow up on agreed upon decisions. Physical therapy is good. Facility is short staffed on aides ( a lot of call offs) They use a lot of agency so no one gets to know your loved one. There is an overall lack of compassion and kindness for residents. It is normal to wait at least 20 minutes when you press call button only to have aide come in and tell you to wait longer. If your resident can’t advocate for themselves they are forgotten. Supposed to get showers twice a week but often skipped. Activities are lame and rare. Theft is common.No communication with facility doctor. They try to put everyone on depression meds. High priced for little care received.

Cheryl

Covenant Village Nursing & Rehabilitation was very nice and clean. The employees were very concerned about their patients. My uncle was very pleased with the service that he got there. I didn't try the food, but he was pleased with it because he commented on that also. His room was a nice size, it was decorated nicely, and it was very clean.

Gail

My brother was in the Covenant Village after the hospital. Our experience was good, it was better than most that I had been in with my father. The food was no 4-star restaurant, but it wasn't terrible and for the most part, he ate it. The nurses were all very good. The only biggest problem was that there was COVID in the building. But they seemed to kind of keep that off in one wing, so we had no problem. We always wear a mask and everything. Because of COVID, they couldn't get everybody together for activities. My brother is not a social person but they tried to get him involved. They had a swimming pool for people who need that kind of therapy. It's all brand new, so his room was very nice and he didn't have to share. I know nursing home food is so bad, that this was much better. There was just one day they brought him something, he took the cover off of it, and he couldn't stand the smell. Outside of that, he ate everything. It was covered by insurance so we didn't have to pay for anything.

Janet D.

My brother went to Covenant Village. He is not there anymore. He's home now, but we really, really liked it. The physical therapy was great. Everybody there was very friendly and helpful. Everything was really nice. It ran like a well-oiled machine. The staff members were very good and helpful. The physical therapist was wonderful. He said the food was really good. We always offered to bring him something, and he said, "Oh, the food is good here," so he was happy with it. It seemed very clean to me. They had activities; he didn't take part in any of them, but they had activities. They had them posted, and I know they had bingo one night when I was there.