Senior Living in Monroe County, NY

"Villa Capri Senior Apartments was very nice and modern. The drawback for my mother was that they had shared laundry facilities, and she didn't like that. They had too long hallways. It was a very nice place, but it just wasn't for my mom. They have a..."

"The Woodlands at Stonebrook was quite nice. It was just too far away from anything like going shopping or go someplace else. The tour went well, though. The staff was very interested in us...."

"Clean, attentive, caring place. I'm surprised by some of the other reviews but perhaps they changed management since then. My mom has been in rehab at Penfield Place for over a month, and from day one I was surprised and impressed by the true caring ..."

"I recently visited this home with my friend to see his dad. I read some reviews online describing a nightmare. However, that was not the case I experienced. The staff was friendly and helpful. I spoke with several residents in the main lobby who seem..."

"Seneca Towers is fine and I like the privacy they offer. However, before I moved in, I told them I don't want a place over sixth floor because that's the limit of the fire department ladder, but still they put me on the 20th floor. Their elevators ar..."

"The building is nice and spacious. The courtyard is a really nice place to spend time outside. Most of the staff are kind and helpful. We found the ones who aren't do not last...."

"The people at Wesley Gardens were very nice to me with large and adequate rooms. They seem to have a lot of activities, and the PT people were all friendly. It was satisfactory. ..."

"I was sent to Hill Haven because other nursing facilities had no people trained to work with the wound vac I was being treated with. My room was a shared room and my bed was older but worked. The mattress was quite worn and made it uncomfortable...."

"This place is a dump. It was recently taken over by a company on Long Island. The recording that plays when you're on hold makes it sound like a spa. My sister is a resident on the 3rd floor and they never answer the phone (the 2nd floor does answ..."

"This place needs so much improvement that it just screams "help!" the instant you walk in the door. Gardens are untended, walls need painting, eating areas are nearly what you'd imagine in a concentration camp, and there are NO CHAIRS for visitors a..."

"My mother-in-law was here for rehab. It was OK for what it was needed. The Brightonian was alright, but wasn't great. On a scale of 1 to 10, I probably give them a 6. The facilities were OK, but it wasn't great. It's run down, older, and looks like a..."

"I am the daughter of a resident that has been in this facility for almost 6 years and i can honestly say that since the day she moved into the facility things have definitely became not so great .....the medical attention that my mom needed had been ..."

"Episcopal Senior Life - Valley Manor in Rochester, NY, provides a range of services and amenities tailored for residents needing Memory Care..."

"To learn more about this provider’s license and review other available state reports, please visit: New York State Department of Health Adul..."