Legacy House of Bountiful

Vicky

I did a tour of Legacy House of Bountiful. They were very informative, and very kind. They answered our questions. It looks like for someone who needs assisted living, they provide a social network. They have an in-house doctor, and the apartments were nice and clean; I was impressed. They give you all the facts right up front; they give you a brochure with the breakdown of the costs, so you know exactly what you're looking at. It's a friendly environment. The staff all seems to know each other and know the residents. So, in particular, that one I like because they have a pet, which is a big plus for my dad. They're allowed to have dogs and they actually have a house dog that can go around. They have three different rooms. You can do a single bedroom, a double bedroom, or a studio, and you can also pick which floor you're on so you can keep costs down a little bit if you want to, but if you want to pay a little bit more for a nicer room, you can. The thing that really is important to me, is that the wheelchair can literally roll right into the shower. They have a microwave in the room, and if they want to keep snacks and warm them up, they can. If somebody were really, really sick, it may not be the place for them, but for someone who didn't have a lot of medical needs, I would rate it a five. I mostly interacted with the office manager, but she was great. On food, I didn't really get to taste any of it or really see it, but they have options for every meal, which I like. There are only certain things I was looking for, but for the guys looking for that, everywhere was very wheelchair accessible. There were elevators everywhere. It was clean, it was up kept. I think some facilities are a little bit newer, but that doesn't really matter to me. It was well cared for, and it was very accessible with a wheelchair. They had a really nice dining room, a nice theater room, and gym; they have these things that you would want.

Jill

I liked that Legacy House of Bountiful had a nice and relaxing atmosphere. It was really open and it seemed like the people were really happy to be there. The lady that took us on the tour was friendly and really helpful. They answered all my questions when I left there, and I felt really comfortable with what I'd seen. The dining area was spacious and she said they had just redone it. So it was brand new. The place was nice, clean, and just a pleasant place to be. They can also get my husband's hair cut if he wants to, then they have an area with a pool table, an area with some exercise bikes, little movies they show, and I think she said that they would do his laundry as well. So, they have quite a few different things for them.

Jeff

They were very helpful at Legacy House of Bountiful. It was a very nice place, and it's located in downtown Bountiful. Their facilities were nice. They had nice and very modern rooms. They had all the amenities there that Mom can pretty much take care of herself. The staff was very helpful and had a good knowledge of the background of assisted living that is necessary, was able to answer all my questions, and had a lot of experience there. The dining area was nice. They play a lot of games, and they have people come in from outside to entertain the guests there. It seemed bright, warm, and happy, and the staff seemed very upbeat, cordial, and respectful.

Tom

My mom moved into Legacy House of Bountiful. It's been wonderful, it's been great, they worked with us when getting us in, they accommodated our schedule. It's been very good, she's getting the care that she needs, and it's been a good experience. She loves the food. Prior to her moving in, she had lost quite a bit of weight, now she's eating better, getting stronger, and feeling better. The marketing director, the director, the aides, everyone has just been wonderful. They have just been so helpful and so accommodating, and we just can't say enough good about them all. The facilities are very nice, they are by far, I think, better than anything else we looked at in the Bountiful area. It's all been updated, it's all clean, it's all fresh, the rooms are laid out, and you feel it's an individual apartment instead of walking into just a box.

KF

We chose Legacy House of Bountiful for our mother because it's very close to my sisters, and that was one of the big draws. The care ratio was good for my mother who we will put in the memory care. The size of the apartments was a consideration, the ratio of residents, availability, my sisters are within 5 minutes, and we just felt like it was the right place to go. She's very happy there. The meals have been fine, and she hasn't complained. When I've seen the meals, they've been tastefully prepared and presented. We get very decent and complete care for my mom through the services there. Everything has gone very well, and my mom's quite content and that's the biggest thing. She's well attended, the meals are well done, and most of the staff have been terrific. The facility is always clean and always good. We feel like we're paying for what we're getting.

G.H.

My spouse is in the assisted living of Legacy House of Bountiful for several months now. The place is fine, they're remodelling and have a bit to do yet but the people there are fine. Her room is more like an apartment, and they have a variety of rooms. They have games, religious services, fingernail painting, beauty shops, and sometimes just regular games. Some of their amenities are buses to take the residents to appointments and a library.

Friend

My friend is in memory care at Legacy House of Bountiful. I like the system where you have medical care available and you can talk to and call the people if you have a problem. You're welcome there anytime and they keep track and let you know when your supplies have run out. They have different activities and they all stay involved pretty much. The nice thing about it is there are only 13 patients there. The location is handy for me since I don't live that far away. Most of the staff is really good.

Margaret

We looked at Legacy House in Bountiful. Their elevators kind of needed to be spruced up a little bit, and the staff member that I dealt with, Liz, was fine. The food I would rate a three and the dining room was smaller. They have very nice services, otherwise their apartments were really nice. The activity rooms were really very nice as well. Their downfall there from what I saw was their dining room and their food. I mean they're pretty fine, but the staff wasn't as good and the quarters were more cramped. It didn't feel as wide open and comfortable. They didn't have much reseparation, but they did have very nice things like a valet service if you have a car. The grounds are fine. Their wait staff was not as good, but I don't know whether she was new or what her story was.

BB

Legacy House of Bountiful was really nice and clean. The staff member was really nice and I really liked her. The rooms were clean and great. She showed me the dining room, where they have family parties, and where the residents can go out and walk around. They were very happy.

Lisa

Legacy House of Bountiful was very clean. The staff was friendly and it seemed like they were very involved in the community. They have great activities for the residents there. They provide housekeeping once a week and they have a central laundry area. The rooms are very nice, clean, and they have a variety of sizes.

Elna

My husband and I are living in Legacy House of Bountiful. We really like it. We have a larger room than some people and we like our room. People have been friendly and helpful. The staff members have called me by name since we first got here and that impressed me. They did their homework. They're very helpful and friendly too. Their food is delicious. There are several different games that you can play. There's a puzzle set up that men are working on. I haven't had any experience with any other place, but I know I really enjoy it here.

ls428227

We chose Legacy House of Bountiful for my dad because it had a good staff, clean atmosphere, lots of activities for seniors, decent food, and was close to my brothers and sisters. They had musical people come and perform, bingo, movie night, and a lot of different things going on.

Provider Response

Reg685627

Legacy was wonderful. My parents would still be there today if it wasn't for my mother being asked to leave since she wasn't very nice to some of the aides. I didn't have any complaints whatsoever. They were friendly, and the place had a real hometown atmosphere. The community members were easy to visit with. I thought the staff was excellent. The apartment was nice, too.

Cindy555805

I visited The Legacy House. One of the girls working there showed me a rooms and the dining rooms. She walked me around the place and told me a little bit about it. They had a bulletin board with the activities. I really liked the place.

Dean H.

I visited Legacy. To me they were a little bit limited with their activities. They were smaller. I liked smaller community, but I did not like that they were limited in their activities. The staff that gave me the tour was very good. They were able to answer all of my questions pretty well. They had more women clients there than men.

Leann182425

Legacy House of Bountiful was small which was nice. The staff was very good and very friendly, and they knew their patients. They had some common rooms. The dining area was lovely, and the menu looked good. It was very bright and cheerful, and it seemed like a cozy and homey atmosphere.

Caring111797750

Good price, good facility. We like Legacy House of Bountiful. It's small enough, and it provides the care we want for my mother. The staff is good, security is fine, and we're happy.

Caring105458050

The rooms at Legacy House were larger than the other facilities in the area, and the food is comparable. The dining room was clean and spacious. They have a good calendar of activities, and it is secure.

Caring104986350

The rooms were good at Legacy House of Bountiful, and they have several rooms available. They have a silver sneakers program there, and that is the particular one that were interested in. I like most of the activities that they have.

Robert97191350

Legacy House of Bountiful was very expensive, but they kept the place clean. The rooms were spacious. The staff was accommodating and knowledgeable.

mjslc

My dad was a resident for three long months. Every month, they would "assess" my father and want to charge us for things that they said they were doing or had to start doing, and none of them were correct. Every month, we had to meet with the head of facility because we couldn't get something resolved (a lot of times, just because they wouldn't return calls or be present when they should have been). There was someone visiting every day, and many times when they were supposed to come and check on him, or said that they had, we know they had not because a family member had been with them. Do not assume that things are happening because you are paying for them, or being told that they are happening. Some of the workers are good, but not all. It is a shame that you cannot depend people to do the right thing.

JanL85

Overall, our family has had a satisfactory experience with Legacy House of Bountiful, but not a great one. While most employees and administration there seem helpful and perform their jobs well, we've had two poor experiences with two different staff members. These employees claimed that they had been visiting my grandmother every 3 or 4 hours (which was the level of care being paid for) but there were two separate occasions where someone in our family spent nearly the entire day with my grandmother and a staff member never appeared (and they were not aware that a family member was with her). When we brought up these issues with the administration they were dealt with appropriately, but considering two different employees were not being honest about how frequently they check in on residents, it made our family wonder about the quality of care being given in other areas of Legacy House.My grandmother fortunately had friends who also happened to be living at Legacy House and that makes a big difference in quality of life no matter where she would be. The food and room service is satisfactory and the customization of meals is appreciated. Legacy House has been quiet and calm in all of my experiences there. It's on a quiet street and there are a few places for residents to be outside if they so desire. The room my grandmother has is a decent size (there may be different rooms to pick from) and she enjoys having the space. Some of the rooms appear to have had some small renovations done (painting, carpet, AC/heat, etc.) and that made it nice when we were moving in. She will likely spend the rest of her days here unless we have any of the problems I described above.

four

There are many excellent things about this facility. One of those things is the personalized services. The staff really make an effort to get to know the residents. While I was there visiting a friend, a member of staff stopped to chat with my friend, asking about her great grandchildren and where her youngest grandchild was going to college now that she graduated from high school. Of course, my friend then had to pull up her many beloved pictures, especially of the newest member of the family who was only three weeks old and just came in the mail a few days before. It really warmed my heart to see how much of an interest the staff have in the residents.

nmark007

My grandfather moved around from facility to facility based on his dementia and as the stages of it got worse, he started to require more care and lockdown units. Legacy House of Bountiful is where he moved to for about 6 months before he passed away and they were really great. The staff really cares about their patients and they really opened up to us about his progress and how we could help. The facility was very clean and the lockdown unit he was in was quite secure and monitored well. The nurses were always in and out to check on grandpa, especially as he got worse and they really had to check on him often. In the final stages, we came daily and each nurse we interacted with was really friendly and you could tell that they really cared about the work that they do. Once grandpa did pass, the hospice nurse was so kind and respectful towards us. She came in and did a few things to make it so the monitors would be quiet and we could have some alone time before we were ready for them to come in and take care of his body. Overall it was a great facility and a good team of nurses.