Ridgecrest Retirement and Healthcare

Reviewer#ET1029a

My uncle moved to Ridgecrest Retirement and Healthcare. They don't go in and check on him. The only time they go in there is when it's time for meds and to eat. He's a diabetic and when they go to check his blood sugar level, it would be 200 and something. I said, "I need to give him a shot." They said "No, we don't do that until in the evening." He has a new thing and I saw the machine and tell you how high it is, but they don't want to give him a shot. There's one person who is really good, but not all of the staff are good. My uncle isn't participating, the only activity I've seen is bingo. The facilities run down, outside and inside.

Cynthia

My husband was at Ridgecrest Retirement and Healthcare and they were very good to him. His stay there was excellent, much better than the place he was in Houston. I told my son if he put me in the nursing home that he would send me back to Ridgecrest Retirement and Healthcare. It is a wonderful place. It's out on the edge of the woods, in the lake, and has a lot of animals that are from the woods that come to visit, especially in the winter. It's very low profile and the people are really nice. It's older, but it has a very, very warm atmosphere, and they took good care of my husband. They saved his life a couple of times and I like the care plan he had and the attention that he got. I saw their little directory of activities and they had quite a few. My husband didn't take part in many of them but they had them there. I met a lot of women that were going to all sorts of stuff.

Brenda

My friend was at Ridgecrest Retirement and Healthcare. I had some complaints about them when my friend was there when she got sick. They had the flu there whenever I put her there when I was going to have surgery. She caught the flu and pneumonia there. This was Christmas Eve. Monica, who is over at the admissions, is a very fine person. She helped get my friend to the hospital and took care of the problem that we had with the staff. So that's the only complaint that I had with them as far as that. Their food is really good, too. They have good activities for the people. They had bingo, which my friend enjoyed. They have other activities like music. One thing that means a lot to my friend is that they have a courtyard and they had three resident cats there. That means a lot to my friend because she's a cat lover, and they have that available for them. They seem to be more available to help you if you have a problem. In talking to the ones in charge, they will try to help you.

Darcy

My father has moved into Ridgecrest Retirement and Healthcare. He chose it because the rooms were the biggest rooms. He's pleased with it. What I liked best about it would be the friendliness of the caregivers, and the least would be when you go later in the evening, because there's nobody at the front desk and it takes a while to get in. The food is edible but not seasoned. They have activities, but he is a loner, so he doesn't participate in them. It has a courtyard, but it's just like for people who like flowers. It has a room with exercise equipment, and different areas for a chapel and a little library. It has all the amenities as the other ones, but they're just really, really small. It's clean. He is pleased with the value for the money. It's close to the hospital. In case he has any emergency, he is close to the hospital.

DonaC

If I could give less than a star I would. Please Do Not put your loved one here. Mom would not be in her room due to having surgery, I would go in to get her clothes and food wrappers would be in the trash. She roomed alone so no one else was there to eat her food. I brought up larger packages of TP and the next day she would have only one roll. They threw away her new thick towels because she threw up on them. Once when she was really ill and was telling them she was ill and in pain. They brought her food tray and put it on the counter away from her bed and told her she needed to get up and get it. Twice I came in and found a list by the bed of medications, that she was prescribed , and not to give them to her because she didn't want to take them. One was her heart medication. She had congenital heart failure. She was early dementia and could not make those decisions on her own and they knew that. She kept telling me they weren't giving her her meds, then the staff would complain that she was up all hours of the night. If she had been given her dementia medication, she always slept threw the night. She was constantly missing cloths, towels, sheets... Please do not put your loved one in this place ! I was so glad I pulled mom out of here !

Concerned child of a former resident

My mother was kicked out or Ridgecrest with only a couple hours notice. Many of her clothing items, including shoes, were never returned to us.