Brookdale Lakeshore

Janet37

The staff and the people that live at Sterling House of Waco were warm and friendly. A lot of them have dementia, but those that could communicate and interact were friendly. We had gone for Valentine's banquet and we saw how they do for special events. We ate seafood pasta and it was nice. It looked very clean, but we haven't seen what normal life is like in there.

Caring1202

My mom is currently placed in Sterling House. We decided on this facility because it meets the level of care that she requires and also because I live here in Waco, so its location is convenient for me. The facility is nice. They have flowers in their big yard. My mom would even help water them. They have picnic tables and shaded areas as well. They also allow pets. Regarding activities, they would watch movies and have popcorn. They take them out on outings every Friday. Professional singers would come over and perform for them. They also have a beauty shop there. Residents are provided three meals a day and tea and coffee available 24/7. Food there is excellent. The staff members are very helpful; however, their director is not. She acts like you're bothering her whenever you ask her about something. When they go on outings and some of the residents were left behind, they have nothing to do and that's not acceptable. They need to be doing activities to keep them occupied. Their activity director should plan activities for the residents. Also residents can only go to their doctors every Tuesday and Thursday. For the amount we're paying for, they should be more flexible in terms of bringing residents to their medical appointments.

NancP

After visiting several facilities in Waco & surrounding communities I was not that impressed with this one. It took several minutes before I was acknowledged at the front door & was greated by an unpleasant odor when I walked in. Apartments were nice but VERY small & the cost was higher compared to others I visited. I did not see any senior citizens engaged in activity which worried me because my Mom is still very active & enjoys being social with other ladies her age. The outside grounds were nicely manicured but just not enough space for Mom to take Lola (her dog) on a walk. The staff was nice don't get me wrong, just not a good fit for my Mom.

Provider Response

commercesd

We visited the Sterling House of Waco while searching for a suitable assisted living facility for our uncle. Many of the family members live in the area, so this would be an ideal place for him to live. The outer grounds looked well-kept and pleasant. The staff greeted us and seemed very warm and friendly which is the most important thing to the family. The foyer was nicely decorated and seemed homey, as did all of the communal rooms. The apartments were all clean, well-kept and conveniently designed. They take the time to personalize to each residents tastes. The dining areas were nicely designed and warm. Residents may choose communal dining or more private situations. There are places for them to visit with families, as well. The food looked deliciously prepared, as well as nutritious. The dietician and chef changes up the menu to keep it interesting and encourages resident to make suggestions. The activity calendar features many healthy and stimulating activities. We liked that the staff encourages participation and tries to make everything interesting for its residents. They have outings to local libraries, events, culture, restaurants, shopping and even athletic activities. They take suggestions to update the schedule as much as possible. We've visited quite a few assisted living facilities and thus far, the staff at this one are some of the most competent and friendly we have encountered.

lovinglife54

We placed Dad in Sterling House the end of December 2011. He loves the fact that he has his own small room large enough for a regular bed, chair, and television. He enjoys three meals a day, someone to wash his clothes, and clean his room once a week. Church services happen weekly by area churches. Dad was very lonely at home and enjoys talking to the other people who live there. The staff are very helpful and friendly. I like the fact that this is a locked assisted living. Dad would get confused at times and not know where he was. Sterling House has allowed him to live in an environment that causes him little or no stress.

tgarza

My grandmother recently moved into this facility and she loves it. We were worried that the transition of her living independently to assisted living would be tough, but the staff and other residents have made her feel welcomed. She keeps busy and social and is thriving in her new environment.Sterling House is a positive atmosphere, and I am glad we were able to find such a place for my grandmother.

Tammie Stephens

Sterling House is a fun assisted living facility. It is all in one building but resembles an apartment community more than a "home." They have a program called "Celebrations" for the residents. They pick a country and learn about that country, eat food from that country and celebrate events and holidays that are celebrated in that country. It is almost like traveling without ever leaving the facility. The residents enjoy it and it is fun for visitng family and friends too. These celebrations do a great job of getting the residents out of their individual apartments andinto social activities.