Palm House Senior Retirement Living

Allison

We went to see the Palm House Senior Retirement Living in Fort Worth. It was cheaper than the others and was right on target for my friend's budget so the price is good. The staff was very nice and very knowledgeable. She took us on a good tour, showed us around, and took us to their little store and gym. We also looked in one of the apartments that was available. I think they have a dining area but the apartment has a full kitchen too so my friend wouldn't really need that. They are currently going through a remodel. When we came in, the downstairs was really nice but as we were walking up to the room that we were going to see on the second floor, some of the carpet in the hallways had been pulled up because they were getting ready to re-carpet. The same thing in the elevator, they were getting ready to redo it and do some painting and upgrades so you have to kind of watch your step. My friend really liked it, though. She liked the bedroom of the apartment. It had a nice-sized window, which she liked because of the natural light. I liked the room and layout too, and the kitchen was nice. The only downside was that it was pretty far from a bus route. She'd have to walk, probably a half to three-fourths of a mile to get to the bus stop. It was not a bad area, but with her being 75, I just feel uncomfortable about her walking that far to catch a bus.

19blackbird

Management is incompetent rude and in violation of many senior regulations.As far as amenity s there are very left.They do not have planned activitys as advertised on their web site no transportation no on site banking no country store and the gym hasnt had electricity in a month.

JTay52

I moved into the Palm House expecting a quaint senior living facility where everyone was still at least somewhat upbeat and happy; I was mistaken. After living there for a couple weeks it was feeling more and more like a nursing home, not the independent facility i was hoping for. When I did my first walk through upon moving in, the apartment was disgusting; the cabinets sticky, the stove and dishwasher caked with food, and an overwhelming odor left behind from the cheap paint they used that was still there every time you walked through the door when i moved out five months later. The only lights in the apartment are in the kitchen, entrance way, bathroom and dining room. The only light to the bedroom is whatever gets in through the window, and the apartment is so small that there's hardly room for lamps. The only saving graces to the living space is the large pantry and double closets. Onto the staff at this facility, the maintenance man is rude and upon moving out had failed to fix anything on any of the number of work orders I sent in, and the man under him that helps out did even less, unless shamelessly flirting and hitting on female residents count. The apartment manager is among one of the rudest, money grubbing people I have ever met, I worked very hard to make my apartment spotless, in far better condition than what i entered it, and she refused to give back the deposit, as previously discussed because of spots on the carpet that were addressed previously in my initial walk through, she was clearly grasping for an excuse, and even charged me an extra $50 for carpet cleaning upon final move out. I highly recommend not moving in at this facility if you can help it, with not only rude staff, but equally rude residents, who don't hesitate to double park, take your laundry out of the machines, and can't even be bothered to say hello in passing, I encourage you to find somewhere else

George29

I feel safe living in Palm House Apartments. It's a very nice and secure place especially for seniors. People who run the business keep the doors locked at night. I'm very particular about the people who come into the building. I have a one-bedroom apartment and I got my own mailbox downstairs. The staff are very kind and they are doing a very good job. They also provide a free shuttle bus to go to the grocery store and even to your doctor's appointments, you just need to schedule those.