Willow Ridge Center

tcampbell

This place is horrible and nasty. The building reeks of urine as soon as you hit the 2nd floor hallway. My aunt caught an infection from this facility and had to be rush to the emergency room at the local hospital. I witnessed a CNA look a vomit in my aunt's plastic basin and left it there then turned to walk out of the room without cleaning it. They serve artificial/processed food to the patients. My aunt did not move the bowels for 4 days in this place. She kept vomitting from being too full. They wait until situations are extremely bad before they do anything about it. Her doctor, nor no other doctor came to see about her the entire time she was there. This place didn't even have all the medication that she needed. It took them days to get her correct supply of medicine. They are very unprofessional. On top of it all when she was rushed to the hospital because of the infection, someone went through her belongings and stole something of value to her...ridiculous place. Don't even send your pet here. If I could rate this place a zero, I would.

terrible1

my 80 year old mother was in there for 13 days following her surgery. I would not recommend this place to anyone. the care is horrible. she had to wait an hour for someone to respond to ringing for a nurse. first two days there she did not get any rehabilitation. staff was unprofessional. the food was never hot. they just don't care there. my mother ended up with scabies from this place. find another facility.

Kathieb

Go to.any alternative rehab center! The food is a plus. All else for my sister's relative was awful. She "fell" and we weren't informed for 2 days after we saw new bruising on her leg. Then we were initial denied when the nursing supervisor was asked, the story changed 2 more times. Her assigned doctor never sees her unless we request him. He sends others to do his job. He appears confused about he problems and tells us "I will get back to you".... hadn't happened, she was transferred. That told us all we needed to see. Try the Abram's Center, far better.

Jahanaw

Better off taking your family member and or loved one to a shelter. This place is horrible. The nursing staff doesn't remember my mother's name let alone her problems. One tells me one thing and another tells me something else within minutes apart. The head nurse is clueless and never shows up to speak when an appointment has been made without any apologies twice, is short and seems detached. Others seem afraid of her or someone else, not ever telling me where she is. I had to take him to another facility. This place needs a state or some type of government inspection, shut down or big changes. I will never take a loved one there again.

Provider poor

The physician caring for my father was curt, aloof and disinterested in interacting with either my mother or I about my dad"s care, or for that matter much else. The nurses were great at explaining things. However, when things were a bit more complicated I was told that he comes in later in the day and will contact you. I tried 5 times until he came to visit my dad and gave worthless answers to our questions. I would not return to this facility if this is the physician care that patients and their family members receive.

Caring_2643202

If you need medical management of a condition after hospital discharge, this is not the place for you. Meds were prescribed for my mother that should not have been continued from the hospital despite my speaking with the admitting Dr and calling to speak with him on a later occasion. He never returned my call. I left a message for the nursing manager and never received a call back. My mother got so compromised that she had to be admitted to a hospital nearby in the step-down unit. It was difficult to get information from the nurses about my mother and my input regarding her physical status was ignored despite my being an RN.