The Philadelphia Protestant Home

Tia

I went to The Philadelphia Protestant Home. I was there to visit them about a possible respite stay for my mother during the holidays. It was a lovely facility, what I saw. But because my mother needs a memory care unit, and they did not have respite stay for memory care. It was a lovely facility, what I saw, but I did not visit the memory care. I was able to tour the independent living and assisted living. I would give the staff a 4 because I had to do a lot of follow-up with her. Like she would tell me this would happen, she was going to set up an appointment with the director of nursing, so that's why I gave her 4 because she was good, she showed me around, but as far as follow through, I think the follow through could have been better. I did not try the food, but I did see the different restaurants and the dining halls. They were excellent. I would feel comfortable putting my mother there if they had the services that she needed. The people I saw were engaged. They were high functioning. Most of the people that I saw were independent.

Betty

I went two times a week to The Philadelphia Protestant Home. I met friends through the classes I attended there. They've been on lockdown so I haven't been back there since 2019. I think they care about the people that go there, they're not only helping the residents but also helping the community. A lot of people come from outside to use the swimming pool, the gym, and attend class. We love the gym, I go there three times a week. They have a dining room that the public can go to if they want. I mean, they have everything that you possibly could want. They have a very nice surrounding, they had like a little fish pond that the residents go and see and relax. I mean, it's simply beautiful. It was really pleasant, and everybody loves it there.

J.B.

We thought that The Philadelphia Protestant Home was where we're going to end up going, but it turned out to be undesirable in terms of price and facilities compared to other places. It's been there a long time and has a German background. We visited there several times, and the people who lived there loved it. They had a pool, a bowling alley, crafts room, a greenhouse, and really nice gardens to walk in with picnic shelters and lots of benches and flowers. They had a wonderful entry area with a fireplace and an open room. The staff was very helpful and gave us great tours twice. The only thing that was off-putting was that it costs $77,000 a year for an extremely small room. My brother-in-law is 6'2" and only in his 70s, so it's like putting him in a closet. We didn't have the money and I didn't want to put him in a box, so that's the only reason we didn't move there. They had continuous care and a good program. It's very lively, and I liked it a lot.

Susan811424

My mother is very happy at the Philadelphia, and I’m very pleased with the facility. They’ve taken very good care of her, and I think she’s the healthiest she’s ever been there.

Herman440368

Philadelphia Protestant Home is very clean and looks good. What I like about it is it’s reasonable with one-bedrooms priced around $80,000 or $90,000. I like it a lot better because it’s less money, and money is important. What I saw from the tour, the restaurants and the activities looked good. The people I talked to were good people.

never-a-bad-hair-day

When I was looking for a nursing facility/assisted living, I wanted to know is it clean? How are the aides? How do they treat people like us? Is the food good? And before I came here, I inquired about other facilities and I found that this one had the best reviews. I knew a lady that lived here in independent living and she loved it. I also talked to a friend who is an administrator at another facility, and she gave PPh a high review, so that helped me too.So now that I'm here, I find that security is great. Maintenance, housekeeping, administration are all very kind and pleasant.Some people are very engaging and keep me involved in the processes happening around here, it makes me feel more involved. I am on a floor with a few other residents that have dementia. Though my mind is great and my body not-so-much, I feel the aides handle me like I have dementia too. I do brush it off but it can be annoying sometimes. I do like to surround myself with people who can engage me (good conversation and laughter). Personally I'm quite happy. If I have a bad day, I'll just stay in my room and get over it, then later I'll go out and interact with different people. I would absolutely recommend this place. Compared to the last place I was, this is a 5-star hotel.

Anonymous114421650

My mother-in-law is in the Protestant Home right now. She gets three meals a day, and she gets her rehabilitation there, so it meets her needs. The thing we didn't like about the facility is she doesn't have her own bathroom. She has a communal bathroom, and we don't care for that aspect of the program. The staff seems respondent to her needs. Better communication with the residents is probably one thing they can improve on.

Lorraine30

I visited Philadelphia Protestant Home because they had a life alert for the residents. It was awesome. We were there for just a short period of time, and I just spoke to one gentleman, but it was really like a hotel. I was very impressed with it. They had a bowling alley in there. They had a swimming pool. They had everything. It was very beautiful. They were excellent. They were like family. I was really very impressed with how caring and informative they were. Everybody was nice all the way down to the security guards. They were very helpful. I was also impressed that they served meals there for a cost, and their meals were made every day which was really nice.

Caring79317150

The Protestant House of Philadelphia was where my parents were for 30 days. After that, we felt that this was not a good fit for them. It was a lot bigger, but the rooms were a lot smaller. There was a bathroom. There were no showers so that you're down the hall for a shower. Announcements over the loud speakers just even had an institutional smell. There were people in the hallways and it felt like there was somebody constantly knocking on the door for something. It did feel, from what I had observed, that the people were there because it was a job. They weren't interested in really connecting and taking care of the residents. The food wasn't very good. It seemed to be institutional, overcooked, bland, not very appetizing. There was a sing-along that they went to one time. They have wine tasting, too.

Shanen1

We had a nice visit at the independent living unit of Philadelphia Protestant Home. They had a lot of activities. They had nice spacious rooms. They introduced us to several members of their staff and they were all very nice. Some of the residences had balconies. They also had sunrooms/inner garden and they had a little sitting areas outside. I would recommend them to others.

Phillytime

Both my father and mother stayed at the Philadelphia Protestant Home at two different time periods in their life. I found that staff to be indifferent and often unavailable. Nurse stations were often unmanned. Requests for simple items such as towels or toilet paper seemed to be a bother to them. My father was often unkept and dirty. My mother was put in a wheelchair that had dried vomit caked on the side. When I asked another wheelchair they seemed bothered by my request. People were sitting in wheelchairs in hallways asking me to push them to different rooms. Others called out for help but nobody was listening to them. I understand it is not the job of the nursing staff to provide entertainment to the home's lonley residents, it disturbed me to experience the apathy the staff seemed to have. I often questioned why someone would take such a job if they weren't dedicated to it. The only reason I didn't give them 1 star is that neither of my parents were abused physically.

Phillytime

Both my father and mother stayed at the Philadelphia Protestant Home at two different time periods in their life. I found that staff to be indifferent and often unavailable. Nurse stations were often unmanned. Requests for simple items such as towels or toilet paper seemed to be a bother to them. My father was often unkept and dirty. My mother was put in a wheelchair that had dried vomit caked on the side. When I asked another wheelchair they seemed bothered by my request. People were sitting in wheelchairs in hallways asking me to push them to different rooms. Others called out for help but nobody was listening to them. I understand it is not the job of the nursing staff to provide entertainment to the home's lonley residents, it disturbed me to experience the apathy the staff seemed to have. I often questioned why someone would take such a job if they weren't dedicated to it. The only reason I didn't give them 1 star is that neither of my parents were abused physically.

kfarr255

When it came to receive extra care for my mother, I would have done anything to keep her out of a retirement home. Since my father had passed away, I had become the decision maker of her future. We looked around at different places in Philadelphia, but I wanted her to be somewhere that she would feel at home. Then I found the Philadelphia Protestant Home. The people were so nice as soon as we walked in and we felt very welcomed. We looked at different packages and picked the one that best suited our needs, and medicare covered just about all of it. Our favorite feature was that she didn't receive a little room, she received a miniature home. She had everything she needed, even her own bathroom. I was afraid of how she would react to the food, since I have heard of bad experiences with the cooking in places like this, but even I enjoyed the food! My mother has her own meal plan where she could eat three meals a day and snacks like muffins in between. She even made her own group of friends with the other residents at the Protestant home and they did numerous activities to keep everybody involved. My mother passed away in November of 2010, but I know that she enjoyed the last few months of her life. She was surrounded by her new friends, whom she referred to as her family. I was able to visit her whenever I wanted and they kept us very involved in her daily schedules and medical problems. I am glad my mother had the experience that she did at the Protestant Home, because it changed the way that I think about retirement homes. I would definitely recommend them to anybody.