Oaks at Lake Wildwood

Julie

I toured Oaks at Lake Wildwood. The men and women who lived there had positive things to say about where they lived. I met with one lady who showed us around, and she was nice. We saw the people who helped in the cafeteria and a nurse's tech that did medications. They're very nice. I liked the way the community was set up, and the parts that we saw were very clean. They seemed happy. There were no weird smells or anything. Everybody seemed pleasant.

Provider Response

Sandra

I went to the Oaks at Lake Wildwood, but the only place they had was a studio, and it was far away, at the back of the building. It would have been a real chore for me to walk back and forth three times a day to the dining room. Plus it was just a room with one of those little refrigerators you place in a college dorm, so I wouldn't have a freezer. I like healthy choices if I decide, I don't want to go to the dining room. They had service on Sunday morning and that was nice. The place was clean, it was very bright. It's an older facility. There were three therapists working with the people. I think somebody came in and did hair, and they had a place where they had books. The staff was nice and very friendly, but I felt like she was pushing me to sign for it.

Provider Response

quiltgirl

This facility has no cook and very little food. A chef has to be hired rather then a person to cook. This has been going on for about 3 months. They are in chaos due to a new manager. The residents all very unhappy as to the status of their food and menus. There is lack of communication. Checks are being lost by the office. These residents are paying too much money to Erin utter chaos.

Provider Response

Helen Wright

This place is great. I visit my Great Aunt recently. The staff was very friendly and helpful. I spoke with the Nurse there I can't remember her name she was very kind and attentive to my Aunt. The other ladies were helpful as well. I was very surprised at the cleanliness and open atmosphere. The rooms were a perfect size and very clean.

Cathy

My aunt will move into Oaks at Lake Wildwood. I thought that it was very nice. The director was very pleasant and very helpful. She was able to show me around and gave me a good tour as far as seeing a room that was lived in that had furniture in it, which helped, and then was able to, of course, show me which room my aunt would be occupying. She was very helpful. The room was small but spacious. They have enough room to have a good amount of personal belongings and extra furniture, too. In the living room, you could still have a couch and a recliner, and a TV, and then in the bedroom, you could have a bed and a chest of drawers. There's a good amount of space. Everything looked really good and clean. Everything looked like it was maintained in the facility and very clean. I thought their dining area was good and seemed homey. I noticed they had a group that was doing a Bible study, and then I also noticed they had a salon where the lady was doing someone's hair that day that I went. They had like puzzles and games kind of thing. They have access to being able to use a washer and dryer, and that's one of the reasons we chose that because that's important to my aunt for her to be able to do her own laundry.

Tamara

The atmosphere at Oaks at Lake Wildwood was very nice. They had a lot of activities to offer, and the price was within my budget and better than a lot of other places I had checked. Even with additional costs that had to be added for additional care, it was still very reasonable. A lot of the residents that I got to see were very happy, too. They have four different sized rooms to choose from. The layout of the building is a giant circle; as a resident walks, they'll always make it back to their room. They don't have to worry about going down a wrong hallway. They have a couple of open areas inside for everyone to meet, and then they have a very nice outside facility with gardens. The staff were very good about giving information. They seemed very knowledgeable and were attentive to our needs and what we were looking for.