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The Phoenix at Union Hill
9651 Union Hill Road, Canton, GA 30115
Featured Review
5
|
June 3, 2021
I just checked my father in today at The Phoenix at Union Hill, and it is wonderful. The staff is incredible, and the food is good. It could be slightly bigger, but it is adequate for my dad and his wife. Everything is brand new like he décor and the carpet. It is beautiful right now. The whole family had lunch there, and the food was delicious. We liked everything. The price is quite high. I do not know how that compares to other places, but this is a new place. It has only been in existence for about a year. The dining area is big and clean. It is beautiful. There were flowers on the table, and the waiter is really super nice. He gives great service, and he was right on top of everything. He spoke Spanish, so my dad's wife was able to order in Spanish (which made her happy). We like the dining rooms. They have three of them, and we liked them all. I just looked outside because we were getting his room situated and decorated. They have a pool that's not built yet. It is in the works. They have tennis courts that aren't completed yet, and they have a playground that was closed because of construction. The management and staff are very professional and caring.
Community Comparison
Currently Viewing
Bedroom Type
one bedroom apartment, two bedroom apartment, studio
Starting Price
$3,000/mo
Care Types
Independent Living, Assisted Living, Memory Care, Continuing Care Communities
Bedroom Type
one bedroom apartment, two bedroom apartment
Starting Price
$2,065/mo
Featured Amenities
Care Types
Independent Living
Bedroom Type
one bedroom apartment, three bedroom apartment, two bedroom apartment, studio
Starting Price
$5,100/mo
Featured Amenities
Care Types
Memory Care, Assisted Living, Independent Living
What you can do with Caring
About The Phoenix at Union Hill in Canton, Georgia
Senior Living with what matters most in mind.
The Phoenix at Union Hill, located in the upscale suburbs of Canton, offers premiere Senior Living options including memory care, independent living and assisted the living. Our state of the art community offers luxury style accommodations with an inviting personalized environment.
Phoenix Senior Living is a company built on love that spans generations. Phoenix Senior Living, whose leadership collectively has been serving seniors in the Southeast for more than 30 years, believes that transitioning into your new home at The Phoenix at Union Hill welcomes a new chapter in your life, where seniors can live as independently as they desire � a life where seniors live, love, and learn in a luxurious yet comfortable environment.
World Class Service for Seniors
We offer an outstanding quality of life for our active residents as well as those who might need more assistance and care as they age. Featuring a robust activity and outings calendar, delicious restaurant-style dining and a team of Phoenix Senior Living associates all graduates of The Phoenix Academy in a beautiful community designed to serve seniors and their families.
Love where you live at The Phoenix at Union Hill. Our senior living community in Canton, Georgia, is here to offer you the comfort and support you need. With an attentive staff and outstanding amenities and services, let us guide you through your golden years. We take care of the little things, so you can focus on what matters most - enjoying life.
To learn more about this provider�s license and review other available state reports, please visit:
Georgia Healthcare Facility Regulation - Find a Facility
Services and Amenities of The Phoenix at Union Hill in Canton, Georgia
Pets
- Pets
Financing & Payment Options
- Rent And Care Fees
Additional Amenity Information
- Special Comment: One visit to The Phoenix at Union Hill will reveal just how much we understand that the most basic human desire is to be loved. We go beyond what is considered ordinary, offering extraordinary personal care.
Costs for The Phoenix at Union Hill in Canton, Georgia
Independent Living
$3,000
Starting Price
Assisted Living
$5,550
Starting Price
Memory Care
$6,075
Starting Price
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Reviews of The Phoenix at Union Hill in Canton, Georgia
4.0
(5 reviews)
Facility
3.7
Staff
4.6
Food
4.0
Activities
2.0
Value
1.0
Sherron
1
|
August 25, 2024
The facility was very nice and for the most part the staff was amazing, however my mother's Physician's Medical Evaluation (PME) was completely overridden by the Wellness Director, who made consistently horrible decisions for the care of my mother. When I would speak with him about them, he lied to me several times, and when I went to the upper management my mother was eventually evicted due to a staff member lying. My mother was placed in memory care when she was completely cognitive and mobile, and ended up depressed and second guessing herself. She was fearful of the Wellness Director and even when he finally ALLOWED her to move from memory care to assisted living, my mother stayed stressed and mostly to herself. It was horrible to watch her go through these things. The wellness director also lied to my mother about taking items from her room, even though he gave them back to her when she explained they were heirlooms (scissors). So many things I could go on about, such lack of follow-through on getting my mother the services her physician ORDERED for her and the wellness director didn't get for her until I had to get them FOR her......horrible experience. The staff is amazing, but I could tell they had issues with him as well, and I'm glad Phoenix evicted my mom since she's living in an independent facility now and thriving. Pheonix can do better. They SHOULD do better. For their residents and their staff.
Provider Response
John
5
|
August 9, 2023
The tour I had at the Phoenix at Union Hill was great. It's a very nice place. I liked that it's all inclusive. It's kind of out in the country more than the other two places I've been to, and it kind of resembles a ski lodge when you walk in the front door. So, everything about it was great. The person that did the tour was also great. We are communicating via text, and she's very responsive and knowledgeable. She's closer to my mom's age and was able to answer some other questions. The food looked fantastic. The dining area looked very clean and very spacious. It's like a four-star restaurant. They went over a list of activities that they offer, and we saw some people that were playing cards, and some people that were in the gym.
Provider Response
Bernadette
4
|
January 27, 2023
We loved The Phoenix at Union Hill. It was a lovely facility. It was new and very clean. It was mostly austere so it wasn't as warm compared to the other ones we saw. To us, that's what we were looking for. So, I think it just wasn't for us.
Provider Response
Jan
5
|
July 8, 2021
We toured The Phoenix at Union Hill for my father, and it's beautiful. It's wonderful, and it is brand new. It's got everything you'd want from it.,You would want to go live there. They have different floors for different levels of care, but they can still interact with each other. The one who toured us was the manager because the usual person wasn't available; he was great. We did not try the food, but we saw options. We talked to different people, and they said it was great. They actually have a menu-type option. They have arts and crafts. They have gardening. They go fishing. They go out. They have movie nights and happy hour every day. There are card games and bingo. They had a whole list of things, and it changes daily; it's not the same thing every day.
Provider Response
Carol
5
|
June 3, 2021
I just checked my father in today at The Phoenix at Union Hill, and it is wonderful. The staff is incredible, and the food is good. It could be slightly bigger, but it is adequate for my dad and his wife. Everything is brand new like he décor and the carpet. It is beautiful right now. The whole family had lunch there, and the food was delicious. We liked everything. The price is quite high. I do not know how that compares to other places, but this is a new place. It has only been in existence for about a year. The dining area is big and clean. It is beautiful. There were flowers on the table, and the waiter is really super nice. He gives great service, and he was right on top of everything. He spoke Spanish, so my dad's wife was able to order in Spanish (which made her happy). We like the dining rooms. They have three of them, and we liked them all. I just looked outside because we were getting his room situated and decorated. They have a pool that's not built yet. It is in the works. They have tennis courts that aren't completed yet, and they have a playground that was closed because of construction. The management and staff are very professional and caring.
Provider Response
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