Potomac Falls Health & Rehab Center
46531 Harry Byrd Highway, Sterling, VA 20164
Featured Resident Review
5
|
September 29, 2022
Potomac Falls Health and Rehab Center has provided my wife excellent care and support. The health care staff ( RNs, LPNs, CNAs, wound nurses, etc.) are very caring and competent and do a very good job of providing what is needed ( meds, clothing changes, etc.). Even have a foot care person who visits to do toe nail trimming and care. The business front office staff and reception staff is also very caring, accommodating and helpful. The Physical Therapy and Occupational Therapy staff is without a doubt the best ever. All are extremely well trained and knowledgeable in their profession. They have done wonders in getting my wife rehabilitated and are always showing how much they care. They are great at motivating and cheering on my wife to achieve rehab goals and utilize the myriad of equipment within the therapy gym effectively and efficiently. I have never seen such a motivated staff and they truly love their jobs and the patient always feels they are the most important person in the room. I can't say enough how much I appreciate what the PT and OT therapy staff has done in helping my wife rehab. My wife will be leaving to go home within days of this review which was only made possible by the efforts and support provided by this extraordinary therapy staff.
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About Potomac Falls Health & Rehab Center in Sterling, Virginia
Potomac Falls Health & Rehab Center, which opened in late June 2014, is located on Harry Byrd Highway in Sterling, Virginia. Our new, state-of-the-art facility provides a sanctuary of rehabilitation, long-term, and respite care to our neighbors in Sterling and the surrounding communities. At Potomac Falls Health and Rehab Center, our goal is simple: to provide the most effective treatment for you in a compassionate, comfortable environment. When you visit Potomac Falls Health and Rehab Center, you will find technical innovation and a caring, expert staff. Everyone here will work hard to create a welcoming, healing atmosphere. Whether you come for short-term rehab or long-term nursing, your care will be our primary concern. We’re doing more than just challenging the status quo. We’re changing lives.
Reviews of Potomac Falls Health & Rehab Center in Sterling, Virginia
2.7
(11 reviews)
Facility
3.3
Staff
3.1
Food
2.5
Activities
2.6
Value
2.6
Never again
1
|
August 29, 2024
rooms are fine but all equipment is outdated like they bought it a a closing sale. They seem to be severely understaffed and dump patients in the dining hall with nothing to do for hours and hours with 1 or very few watching the patients. There is a TV that is very low and not placed where patients can see or hear it. There is always a question of how long they have been stuck there. Food and patients eating, or their comfort is not a top priority from all I have seen. Even the aides seem desper...
John
3
|
June 24, 2023
My friend was at Potomac Falls Health & Rehab Center. The setting was nice, and the set-up was nice. They had nice wide spaces. However, it felt more like a hospital there than a rehab facility. The people were very pleasant and very nice. They were very helpful and very attentive to my friend while he was there. They helped him get back on his feet. They did a good job of getting him rehabbed. With regards to food, some things my friend liked a lot, and some things he didn't. It was hit or miss...
RonR2025
5
|
September 29, 2022
Potomac Falls Health and Rehab Center has provided my wife excellent care and support. The health care staff ( RNs, LPNs, CNAs, wound nurses, etc.) are very caring and competent and do a very good job of providing what is needed ( meds, clothing changes, etc.). Even have a foot care person who visits to do toe nail trimming and care. The business front office staff and reception staff is also very caring, accommodating and helpful. The Physical Therapy and Occupational Therapy staff is wi...
Dawn Phillips
1
|
March 30, 2022
My mom was only there 4 hours and she had no oxygen when I arrived and was foaming at the mouth. They didn't check on her or her oxygen. Only a CNA and 1 nurse. They told her to pooped in her diaper and call them when she's done. I am disgusted. She could have died. Update.. my mom passed away after just 3 days at Potomac Falls Health and Rehab. The staff did not care for my mother well at all. I believe they shortened my moms life.
Angela Walker
5
|
December 16, 2021
Very caring staff the over care of family friend was amazing.
Disatisfied Spouse
1
|
July 21, 2021
This facility is not for people with serious medical problems. My wife has diabetes and high blood pressure along with AFIB and stage IV kidney disease. The medical staff did not treat her competently and consequently she had extremely high blood pressure and blood sugar during her short stay. The nursing staff either did not relay these high readings to the doctor or the doctor did not choose to intervene. As a consequence we asked for her discharge after two days. This facility may be acc...
Quinn24
1
|
May 7, 2021
If you care about your loved one, DO NOT send them here, but if you have no other choice, be prepared to be worried, furious and frustrated. It was impossible to get communication with the staff and when you do, they are the most un empathetic and rude. After numerous phone calls and attempts to visit my MIL an appointment was made for two weeks later, once I arrived they told me I was not on the schedule. I got a phone call at 10am from a staff member and they told me she wasn't doing well a...
Kim
5
|
February 1, 2021
My parents are in Potomac Falls Health and Rehab Center. My mom moved in October, and my dad has been there since the end of July. It was recommended by the hospital when dad was released, and it was the only place that actually had long-term beds at that time. We've been having outdoor visits because nobody's allowed inside since COVID. It's been good so far. It's all good. Everybody is really nice there. My mom is not so crazy about the food there, but my dad says it's fine, so I think it's be...
garnet k
1
|
November 29, 2020
very little attention to patient. when help is needed to change they say ok but do not show up, shift changes then has to request again while her skin develops fire red rash and burns and they say they have nothing to put on it. they do not have the right size depends nor will they order the correct size. the food is not diabetic friendly and the food was too salty causing edema. her health is digressing under their care.
David
2
|
October 28, 2020
My wife is unhappy there at Potomac Falls Health & Rehab Center. The food is bland. It doesn't have any salt and pepper and things that make food taste good. They're operating under their own COVID-19 restrictions. She can't use the gym. The only people that go in there are those that use a stationary bicycle or a treadmill. They don't do group therapy. Any therapy she gets is in her room and that limits things. Her room is austere. It's got a hospital bed, a wheelchair, a recliner chair, and fa...
nwooden89
5
|
February 25, 2019
The facility was clean and nice. The staff was attentive and willing to help/show me around. The rehab department was great! I definitely recommend this place.
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Medicare
Health
2.0
Overall
3.0
Quality
5.0
Staff
2.0
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