Everleigh Short Pump

Mani.111

I went to Everleigh Short Pump. It's a new facility. I believe it's about four years old. So everything is very, very modern, clean, and nice. I think the access is well-guarded. So, you can only go in on some entry cards and the options because there is a heated swimming pool, it's outdoor and a lovely, lovely gym. And then I was intrigued by the common area they have. I think it can have about 150 to 200 people and capable of asking for a room with up to 20 people if you want to entertain. So it's good and it's in a lovely location. It's dead on Broad Street. I can't remember the name of the thing, but Costco is about 5 minutes away, Sam's Club. There are lots of restaurants, and I think there's a very good Pickleball park close by and a tennis court. Everything is nice. The downside for us is that there are very few of what they call two-bedroom, two-bath units. There are probably about 16 of them in the whole thing. There are two different sections. The other downside is, that I found it very difficult to communicate with them. I think they're completely short-staffed. We do like the kitchen. The kitchen is much larger than the other places we looked at. So it's a full-sized refrigerator, good stove, and heaters like an island so that you can have breakfast equipped. The kitchen is separated by an island and the living room. So it's definitely a place that we probably are 95, 96% fixed on going, but obviously, and I understand it, they can't commit until a maximum of 60 days before, and they can't guarantee that there will be a unit available. So, we need to be there, but it means we don't want to put all our eggs into one basket and find that they say they don't have a place. The lady who took us on the tour was excellent. She took us around a lot of time. And then the bad thing was she said, "Okay, you can bring your family and come anytime you want to take a look." And she was gone. She had gone for the weekend or something like that. And the lady who talked to us must have been someone higher who said she didn't know anything. She's just on the front desk. So my concern is that if that is the level of service you get, what happens when you go in there and they assure you that there's 24/7 access? What type of access will we get? I don't know, say there is something broken down. What happens? Do we have to wait the whole weekend to get something? So those are the short answers we have to find. But it's top-notch.

Linda

My friend was a resident of Everleigh Short Pump. They had good security in the building and ample parking, and the staff seemed to be friendly. They had a lot of different types of activities like card games, bingo, dancing, and special events. It was more like a single apartment. She had a fully equipped kitchen and was able to make her meals. She had a one-bedroom apartment with a washer and dryer in the room, which made it much more convenient for taking care of laundry. It was a little more spacious and it had a little patio outside.

Richard

There was a break-in on April 21, 2024 in one of our apartments at Everleigh. Fortunately, there were no injuries except for a small dog. The owners state that safety is not their problem. Perhaps they move in to one of the apartments before they make such a statement.

Regina

What I like best about Everleigh Short Pump is the staff. They were very, very helpful and accommodating. I like the flexibility of it. Everything was available. They had all the amenities, the theater room, and everything, but nothing was regimented there and I liked it. They did not have as many amenities, but I liked them a lot more because even though it was apartment living, it seemed more like a home rather than a hotel. They had everything. It wasn't as fancy as some other places, but they had everything. I wanted to appreciate the fact that they were so affordable for what they offered because they had a two-bedroom and two-bath well within my price point. The only problem was they didn't have availability. For a place that was nice with garages and everything, they are priced exactly right.

Reviewer#as0906

My mother-in-law is currently in Everleigh Short Pump. What she liked the best was that it was a nice, clean, modern apartment with activities, with a swimming pool and a gym. What she likes the least is that there's nobody at the front door to let you in. For instance, if you don't have a key to get in, there's no real intercom system and somebody would have to come downstairs and let you in. There's nobody at the front desk. Her main worry is if she gets sick, there's no one to call. There's no dining hall where she can go and get breakfast, lunch, and dinner, or at least some meals, even if it's just two meals. There's nothing like that. It's just an apartment building. The staff is constantly changing, they can't seem to keep anyone. The facility itself is decent.

Dawn

We liked Everleigh Short Pump. The administrators and staff were very friendly. We saw two different units available, a community area, workout area, and pool area. The facility is spotless. They did a nice job with their community. The staff who gave us a tour was wonderful.