Vierra Falls Church

jkp400

Rooms were ok. Only food edible was lunch. More nurses and CDA's are needed. Care is less than subpar as a result.

J. F..

Upon discharge from the hospital and fighting a serious infection, facility did not provide pain meds or antibiotics for over 24 hours! Nursing staff and aides aren't friendly or expedient. Consistently trying to give incorrect pain meds. Beware! Nurses/aides are supposed to change dressing twice a day because their wound vaccine is broken. Need to wait four days for a new one. Wound dressing not changed in 27 hours! There is no one to call. Family must come to track down help. Lack of communica...

denni

This place is NOT what they proclaim. The "care" is practically nonexistent. The conditions are deplorable. The family member who was there was only allowed to shower once a week and never given enough to eat. When my cousin tried to contact a nurse, she was put through to voicemail, only to hear that voicemail box was full. And every time she called, it was full. And what's worse, our family member deteriorated while there. We found her a great place elsewhere and had her transported. As soon a...

Gretaboop

A few days into my loved one's stay at Vierra, Vierra administered 10 times the dosage of medication into her IV bag. That caused her to go into convulsions, unconscious and moaning, and she died at the hospital five days later. This was not just a random mistake. Vierra was already under a corrective action plan with CMMS For a 25% error rate in their administration of medication. Nobody should choose Vierra when look for rehab services.

Sara Y

Rooms - very clean Food - good Staff - caring, friendly. Some are exceptional Administration office - Great! PT - excellent I would recommend it!

Caring?

Their motto is "caring makes a difference" and they make you feel that way when you sign up for them to take care of your loved ones. I was even told by the head of the facility that "any day that your husband is not in our facility we will fully reimburse you". This did not happen. My husband was in there for 12 days and when I asked for my refund I was told that they were holding $1,000, for bed hold. They wanted 5 days advance notice that he was leaving. Well he died so I could not info...