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Western Hills Nursing and Rehabilitation

512 Draper Dr, Temple, TX 76504

(800) 558-0653 (Caring Family Advisor™)

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2.0

(1 review)

Care Offered: Nursing Homes
Western Hills Nursing and Rehabilitation

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Western Hills Nursing and Rehabilitation

Temple, Texas 76504


2.0

(1 review)


Bedroom Type


Starting Price

Pricing not available


Featured Amenities


Care Types

Nursing Homes

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Bedroom Type

one bedroom apartment, two bedroom apartment, studio, condo


Starting Price

$2,630/mo


Featured Amenities


Care Types

Nursing Homes, Independent Living

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About Western Hills Nursing and Rehabilitation in Temple, Texas


To learn more about this provider�s license and review other available state reports, please visit:
Texas Long-Term Care Provider Search

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Reviews of Western Hills Nursing and Rehabilitation in Temple, Texas

2.0

(1 review)

    Pam62

    2

    August 9, 2024

    I am a friend or relative of a current/past resident

    First off, the nurses there are awesome. Being as severely understaffed as they are, the nurses try their best to care for everyone there. However, they are only human. My husband was there for several months. During which time, he was frequently left sitting in his own mess for sometimes hours. I had frequently asked to speak with the doctor, which they required I use their staff PCP doctor. I never once received a call, email, text or any other type of contact from this person. I couldn't even say if it was a male or female. I had multiple issues that I needed to discuss with my husband's PCP, but I felt very unimportant because my requests were repeatedly ignored. He/she couldn't even be bothered to show up for the care meeting. My husband felt very neglected there, so we just move on. I recommend you do the same until they get their nursing shortage under control. I would also suggest trying to circumvent using their chosen doctor. I gave 2 stars because of the nurses that did everything they could to provide the best care they could under the circumstances. Otherwise, it would've been only 1.

    Provider Response

    Pam62, thank you for taking the time to leave us feedback about your experience with us. It looks like we missed an opportunity to discuss some key processes. Thank you for your kind words on our nursing team members. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.

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