Deerbrook Nursing Home
9250 Humble Westfield Rd, Humble, TX 77338
Community Comparison
What you can do with Caring
About Deerbrook Nursing Home in Humble, Texas
Deerbrook Skilled Nursing and Rehabilitation, located in Humble, TX, specializes in providing skilled nursing care and short-term rehabilitation care. This community is designed to meet the needs of individuals who require assistance with daily activities or those in need of rehabilitation services. With a focus on creating a supportive and healing environment, Deerbrook ensures that residents receive the care and attention they need.
The amenities at Deerbrook are tailored to enhance the living experience of its residents. The community offers a variety of organized activities and programs, social events, and entertainment options. These activities are designed to keep residents engaged and active, promoting a sense of community and well-being. Additionally, flexible visitation hours allow family and friends to visit their loved ones at convenient times, fostering strong connections between residents and their families.
Deerbrook is staffed with nurses and offers a wide range of services to cater to the individual needs of its residents. These services include physical and occupational therapy for those in rehabilitation, special diets and dietary accommodations to ensure proper nutrition, personal care services, and medication management. The community also accepts insurance, making it easier for families to manage the cost of care. With a nutrition specialist on staff, Deerbrook prioritizes the health and wellness of its residents, ensuring they receive the best possible care during their stay.
Services and Amenities of Deerbrook Nursing Home in Humble, Texas
Diet & Nutrition
- Special Diets/Dietary Accommodations
- Nutrition specialist on staff
Campus/Building Details
- Flexible Visitation Hours
Games Hobbies & Recreation
- Entertainment activities/programs
- Organized activities/programs
- Social Activities/Events
Staff Training & Qualifications
- Staff trained in Medication Management
- Staff trained in personal care
Care Providers
- Nurses on staff
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
Financing & Payment Options
- Insurance Accepted
Medicare
Health
3.0
Overall
2.0
Quality
3.0
Staff
1.0
Request a Tour
Sun
17
Nov
Mon
18
Nov
Tue
19
Nov
Select Tour Time
Reviews of Deerbrook Nursing Home in Humble, Texas
2.2
(10 reviews)
Facility
2.8
Staff
3.0
Food
1.3
Activities
1.5
Value
1.3
Forrest
1
|
August 24, 2023
My mother was in Deerbrook Skilled Nursing and Rehabilitation. My issue with them was they didn't clean her good. She wound up with a severe kidney infection that I did not know about, which apparently she had for quite a while while she was there. The paper they sent with the EMS that she was supposed to be delivered to, they had the wrong address on there. They did not call me and let me know, and I live in the house with her. She was supposed to be out on Sunday. Then they changed it to Saturday, and then she wound up being sent home Friday night. On the paper it said 5:00, but she got here at 8:00. They could not find the house because it had the wrong address on it. They did not set up any homecare at all, which is supposed to be done before she leaves the place. I had her by myself and I'm 71. She weighs 245 pounds and I had to handle her all weekend long by myself. I could not ever get her completely dry. I did the best I could, but by Monday morning she was lethargic and having hard chills. I called the ambulance and when they got her to the hospital she was almost into sepsis. Her urine looked like milkshake. This has been going on for a long time. It didn't ever get this bad in that short of time because I only had her from Friday night until Monday morning. I wouldn't send anybody there. There were some staff members that were real good and some that didn't clean her at all. They didn't get all the poo off her and I knew she was going to wind up with a bladder infection. It had gone to the right kidney and it was swollen. They just threw her out of there without calling me. They called another person that's not even kin to us, and told that person they couldn't find the place. They had to give her fentanyl because she had broken her back. She was in a lot of pain and she can't take codeine. They did what they could as far as pain relief, but it made her flip out. The place was clean. The social worker was very rude to me. The other woman had talked to her first, and what she had said about me I don't know. I'm the daughter and the other person is not. She should have listened to me more so than the other person, but she treated me very rude. In fact, she said, "We don't consider this a jail." Why would you say that to somebody? I was just trying to get information about how much longer she would stay in there. I thought it was a regulation to set up a home health already in place from the time the person got to their house. The atmosphere was very restricted. You could hear a pin drop out there. People even sitting outside didn't say anything. They were all quiet. There was no life in the place at all. They could talk, but they weren't talking. If you talk to them they'd say hello, but very low. There was no life in the community areas there at all. There were some staff that were real nice. Mother was supposed to be on oxygen 24/7, but it was like four or five days she'd been in there with no oxygen. They brought a machine in that didn't even work, and finally a doctor came in and fixed it, and nobody in there knew how to fix it. There was just too much wrong that they did to Mother that shouldn't be done to anybody because of the shape she was in when she lived there.
Reviewer RC#0627
3
|
July 6, 2022
Deerbrook Nursing Home was OK. It was just a little bit further away, and the facility looked a little older. I also felt that the person I talked to wasn't that welcoming and that turned me off. It was still a nice place.
Cecilio
4
|
June 23, 2021
Deerbrook Skilled Nursing And Rehabilitation was very helpful in providing all the information we requested and they answered all our questions. They have limitations on the visits and what they can show due to COVID but everything they showed us was good. We're going to see the rooms when we come back because they only showed those in a video. We saw the video and everything in the room looks pretty good to go. They have a courtyard, they took us outside and they looked pretty good. They have a secure area and they have somebody to be with the residents. It's well maintained, they have a pretty good setup and a pretty good discipline in the community. The cafeteria is pretty clean, they provide all the meals and everything looks good.
neoflex
1
|
May 17, 2021
Stay invovled in your loved one's care daily. There are some excellent employees who care for the patients but it is not the norm.
txag76
1
|
February 15, 2018
Patient said the food was never up to temperature. Cold food. Had to bring food that was edible. Smelled in the building. They would not launder clothes. Just gave a bag of dirty smelly clothes when we left. Had to insist on some clean clothes when leaving. Took a shower. The pillow in wheelchair was nasty dirty. Head nurse was a Nurse Rackett. Personality issues about power and control. Left for a holistic complete care that concerns the patients and physicians.
Jane Collins
5
|
January 21, 2017
Done very well with their state reviews and has really improved with customer service
Uphappy
1
|
April 17, 2015
Our mother has been in this facility for almost 4yrs and up until a couple of months we've been mostly happy with Deerbrook. they've changed administrators and it has gone down hill rapidly. Our mother was dropped (we know this because the surgeon that is doing surgery said that there was no way she fell out of her wheelchair at 10am in the morning!! (which is Deerbrook's explanation about the incident) Her hip was broken and she was left unattended for 7 HOURS. My sister got there at almost 5pm and found her bruised and soaked in urine. When she went to change her diaper, my mother screamed in pain and that's when we found out that her hip was broken. If someone had attended to her during the seven hours (from 10am to 5pm) they would have found the same thing. My sister is the first in the lineup of contacts and they never called her about the incident. Gross negligence!! We've reported the incident to the State Department and there will be an investigation.
serio
1
|
March 17, 2014
My sister is in this facility and I am very disappointed in the quality of care. Staff has a large turn around making it difficult for residents to establish any relationship with providers of care. There have been 3 incidences when she was given the wrong medication and several incidences when she missed maintenance medications because "they were out " of meds she takes every day. She has had several falls resulting in in bruising and once had a black eye. She constantly has difficulty withdrawing funds from her account and is told "no one has been to the bank" or her account is empty, which is never true. She has personal belongings taken regularly so we can no longer bring her things of value to keep in her room. Reporting this to administration never results in a positive for her.
Caring06050626
1
|
June 29, 2013
When my brother was in Deerbrook Skilled Nursing and Rehab Center, he tried to escape. They did have a system wherein they provided their residents with a bracelet around their wrist that a bell would go off if they tried to go out the door, but my brother was smart enough to wait until a visitor would go out and he went behind them so the bell wouldn't go off. They found him in the parking lot. Obviously he was trying to send a message to me, he wanted out of there. I don't think they have enough nurses for their patients that they have so that they wouldn't be running into these kinds of problems. I also think they're inadequate in their service.
Jackie B.
5
|
April 24, 2012
My mother has been there several times. It's real good and the doctor she likes and sees is over there. They would send her there for rehab from the hospital. We like that they're attentive to her needs and that her doctor services her there. We're happy that it's clean and homey. We are able to go in and out as we please.
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.