West Janisch Health Care Center

Maria

My father was at West Janisch Health Care Center. It looks nice when you walk in, but when you go to the rooms, everything is so dark and gloomy. It was decently clean, but not super clean. The staff members that took care of my father were terrible. My father would be left with no sheets and no blankets for hours. They wouldn't change his diaper when they were supposed to. My father fell and they lied and changed the hours so that he didn't stay there long. When he was discharged, he had a severe urinary tract infection and a severe foot infection where they had to amputate his leg. It was bad there. The nurses would keep them in the dark like they closed their doors. Even some of the other patients next door had no sheets and they were kind of hanging off the bed. It was terrible. They had activities, but my father was never involved. They played card games, but I just don't know what they were. As for the food, it was terrible. I asked them to give my father healthy food, or at least something that didn't go with gravy or barbecue, and it was on purpose, they gave him exactly that every day. They need to hire people. And even though they've been there for a long time, they should still remember that they need to be empathetic to patients with dementia and sickness.

Shannon Randall

This is a very OLD facility, During the stay of my loved one. A month ago, theres no HOT WATER. had to warm towels and water in staff microwave just to give my love one a bath. No ice maker. Ice was in an ice chest. Linen is very dingy and towels are rough and hard. Staff is very unprofessional. Patients are on lights for a long period of time. Until one patient would start screaming for help and hitting on walls and tables for help. I came in one night staff sleep, (photo taken) are all sitting at the desk eating. Beds are old with rust. Sink in room had rust. I took pictures. TV’s are so small, my love one had to be without a TV the entire weekend because no one knew how to work TV and maintenance man was off. Not to mention HIPPA not sure if STAFF knows what that mean. Thank God, my Love One was able to be transfer out. Im still in disbelief this place doesn’t have HOT WATER. In bad need of an UPGRADE.

mal paso

Very helpful and caring staff. Our family member is treated very well.

Lieber

The staff is warm and friendly. They know the family members by face or name and are always approachable to offer assistance. My sister became a resident in November and the staff had several meetings with me to identify a 3-month plan for her. Prior to Janisch, my sister was in a terrible nursing home and had numerous health problems. The level of care at West Janisch is like night and day compared to the other facility. My sister is a Type I diabetic who is in her 60's so her blood sugars were averaging stroke level from 330-400. Now, Janisch has reduced it to 220! We are ecstatic and she is so happy here. I can't say enough good things about the place. The doctor's returns your calls and the staff takes an interest in their patients care.

jokatharris

My mother has been at this facility in the Memory Care Unit for approximately one and half years. I have been very impressed with the care she has been given. The facility may be a bit old but it is kept up and clean. She was in a newer facility prior to this stay. I have to say she is happier and much more well cared for in West Janisch. Also I am so pleased with the excellent communication. Very nice to be kept informed and phone calls returned when requested. Our family has been very happy with her care and the facility.

A. Garcia

Our mother stayed at this facility for 15 days, following a femur fracture, in order to receive physical therapy for her recovery. We are very happy with the way she was cared for. The nurses were always courteous and responsive. The facility head nurses and doctors were keen to answer all of our questions and concerns. Our special thanks to Fatima and Micah. The rooms and bathroom are spacious and well maintained. The canteen offers a standard menu and an alternative choice. In general, the food was good, although we feel there was sometimes room for improvement.