University Place Nursing Center

Greg Ray

This place is a bad joke! The staff can hardly speak English and they will tell you that they don't work for you. Horrible place that should be avoided at all costs.

dab375

This is a horrible place that everyone should avoid at all costs. It is run down and the rooms are dirty and covered in stains and have little privacy. It seems that the staff does the absolute bare minimum. My dad went in for four weeks. He came out at about 10% of his physical level as when he went in. The social worker there is incompetent and provides no help. They botched just about everything they were supposed to do. Please please please do not send your loved ones to this place.

Diana

My parents are currently at University Place Nursing Center. This is a transitional place so you have your monthly fee for the rent, but you can have certain levels of assistance, kind of like a la carte. So, for an additional charge they could help you with getting dressed, getting out of bed, or taking a shower. So they do assist with some activities of daily living, but it is just based on needs, like on your request. The apartment itself, they upgraded it at my parents' request as far as taking out all the carpet and putting in hard floor, like vinyl wood flooring and appliances in the kitchen. The one bathroom is full handicapped accessible, you can wheel a wheelchair directly into the shower. The whole bathroom is just one big white area, and so the toilet and the shower are together, and the other bathroom is more normal with a regular walk-in shower. They did an excellent job. The rest of the facility is very clean. They have their registration when a guest comes in, and they take everybody's temperature, and everybody has to wear a mask. You are required, as a guest, to be checked every day. It is good security. Their apartment's beautiful. They have a balcony and it has two French doors that open out to the balcony and you can wheel a wheelchair out there. It is very nice, and I was very happy with that. The staff is very attentive. They come every morning because they're delivering food. Because of COVID their community dining room is not operating, so they deliver meals during the day. They're very attentive and very quick to respond to any request. The food is good, I was surprised. It's fresh and so very little canned or anything like that. I was very surprised, and I was very happy with the quality of the food. I saw in the elevator the notices that they will take them shopping. They have a couple of vans who will take a group to the drugstore or they'll take them places for people who don't have transportation.

drclr

There is not one good thing I can say about this Skilled Nursing facility. The nurse told my 89-y-o Mom to stop pushing the button and relax because she (the nurse) did not have tie to come down and talk to her. They denied her blankets when she was cold. They NEVER gave her the attention/help she needed and let her sleep in we diapers. When she was discharged they sent home an incorrect pharmacy packet with a scrip for the most important meds. Than God she had the heart procedure at St. Luke's because Herman Memorial Hospital associated with University place is just as incompetent.

Sayuri

I liked University Place Senior Living. It was really nice, but I think my mother would be uncomfortable there. The staff was nice, the room was nice, and the yard was really nice. They had a high-end shopping center. The ladies always had makeup on, we saw art classes, they had an exercise room, and the dining area was really nice. If you don't want to eat there there's a kitchen with a stove in your room.

Julie

My grandmother was at University Place Nursing Center for rehab. It was horrible. They would put him in the wheelchair and stick him in front of the nursing stations and they would just sit there. Whenever it was time to eat, they would roll them into a cafeteria and they would just leave them there. I would not refer anybody to them unless you want them to just basically be in pain somewhere nobody cares. The staff, the whole place, and the food were terrible from beginning to the end. They let her go saying that she didn't need any more rehab. My aunt took her home and when she took her out of the car, she fainted. The hospital told us that she was so dehydrated. They should get people who actually care about the residents.