Lone Star Living

Mary

I've looked at Lone Star Living several times because I just really wanted to move there. When I went the first time, they said, 'We're fixing lunch now. How about you eat lunch here?' And it was great. It was like going to a restaurant. They said that they cook all their food fresh. The staff even sent me a plate home so I could try different things. The food was great. I also looked at the apartment. It was really cute. The kitchen was tiny but very practical, especially because the food was included, and so which meant I would be doing very little cooking. The other thing that was helpful for me, at their facility, if you are too ill to leave the room, they bring it to your room, which I think is awesome. They have some kind of medical person onsite. Those are the things that wowed me. I like spending time outside, and the grounds were very pretty and very well kept. I've met three of the staff members. They were all just overly helpful in a good way. Of course, they're trying to sell me on it. They offer transportation. There is also maid service. The maid comes in once a week to clean your apartment, so that's pretty big. The first two times I was there, they were renovating the apartments like sprucing up. They have a selection of apartments with carpet and apartments that have a solid surface that you can mop, and that's what I like. However, the cafeteria is a little bit old.

a. e.

The staff is wonderful & helpful in all areas.. I would highly recommend the facility to anyone that is looking for an independent living place.

Van

Lone Star Living was nice. It's a home away from home. I enjoyed myself there. Everybody was friendly. The rooms they showed me looked nice. I'm looking forward to being there. You got your living room, your kitchen, and your bedroom. It's very nice for one person like me. That's what I'm looking for. The staff was fantastic. They were great and very helpful. I had lunch there and I enjoyed it. The service was great and the food was excellent. The dining area was large and nice. Everybody seemed to be happy there, getting around, doing everything, and enjoying themselves. The facility was in excellent condition. We saw the laundry room. It was all nice, clean, and kept up real nice.

Rosa

My friend is in Lone Star Living. It's a very good place, very nice, very friendly, and very good service. She liked it. She's on her own, but she has the meals, housekeeping, and transportation. There's a salon on the premises. They're all very caring, very willing, and they got her some things that she needed to finish her apartment, not furniture-wise, but other stuff that she's needed to be able to get around. The staff is very friendly and very helpful. They're excellent. I was very pleased with the staff. Everything was very clean and neat. The surroundings were very pleasant. There are ponds, flowers, and plants. Their dining room was also very pristine. Everything looked very, very nice. They had a painting class, card games, they had a small place there where they can do some light exercises with some machines, and bingo nights. Those were the things that I saw advertised there on the little board that they have.

Delores Jameson

I recently have spoken to a relative of mine who lives here and they told me that the facility recently hired a new professional chef to oversee the kitchen. She said that he is so kind and polite to them all and I was told that she has has seen a dramatic improvement in food quality and hospitality since the change. The staff is always so welcoming and im glad to hear that they are making the necessary changes to make things better. Thank you all at Lonestar for making the necessary changes for the better!

Noted

Noted a decrease in housekeeping services. My mother made frequent complaints about lack of consistent housekeeping services to me. I in turn complained to management and front desk staff multiple times over several weeks before the issue was resolved in regards to receiving the full weekly housekeeping services, i.e. changing the sheets when requested and emptying the trash. Both are listed as part of the housekeeper's duties in information sheets distributed. However, there are good activities offered on a regular basis and the one bedroom apartments are very nice.

Nancy

Lone Star Living (formerly Westbrae Court) was right outside our subdivision, and my mom could drive without having to go on any big streets to get to our houses. However, the girl who would greet you was always on the phone and never could talk to you. You always had to sit there and wait and they'd tell you not to be there between 10:00 and 2:00, but when we got there at 3:00, they were gone. The one girl was kind of rude, but I liked the manager. The rooms had just a tiny kitchen with a tiny refrigerator and a tiny stove; I didn't like that. Mom wasn't going to be happy with that either. The cost included food and she would've liked one that didn't include the food.

Maggie

My parents don't like Lone Star at all, and they're not happy. The facilities are clean, and people are friendly. It could use some updating. The managers are pretty friendly, and they have a lot of activities, like exercises, religious meetings, and book groups. The food is good. They have an outside area with a koi pond that's kind of a communal area.

George

Lone Star Living needs to do some significant improvements. It's old and they need to do some freshening up. The flooring needs to be improved, but they do have a new elevator. They need to improve the outside seating and the food could also use some improvement. The staff turnover is too high. Mom has been there for almost two years and during that time they've had about five different managers. The current manager seems to be knowledgeable. My mom goes to an exercise class and they go on outings sometimes. They offer some pretty good activities, but they need to improve on some processes. For example, they took my mom to a pharmacy once and just left her there. No one could tell me how long she'd been gone and there was no logbook, so I ended up having to go and pick my mother up myself.

Joe761532

Lone Star was a nice one that was closer to the area where I want to live. They were still working on updating and everything. The lady I talked to and her husband had moved there and taken it over. They had really done a lot as far as putting things together and everything. We had a nice talk. I looked at different, nice apartments. She showed me two or three of them that I liked. It is probably my second choice. The amenities were very nice. In the dining area, she asked me if I wanted to eat but I wasn’t hungry at that time. It was a very nice place, and I liked the people. She was so sweet and understanding.

Elmer561377

It was all good. The rooms were fine. The price was OK. The staff was cordial.

Reba2

The one we choose is them. We find the tour very good. From the moment we get on the property, everyone is warm, friendly, and welcoming, both the staff and the residents. They keep on saying, "Welcome home" or, "Welcome to your new home." That makes it feel really homey and warm. They do what they can as far as having everything settled and straight for him to move in within a certain amount of time. They are still very active and making sure that he is making the most out of the experience. He has been there for about two or three weeks now. They call me about what is going on and what is not going on. They have a bunch of trips. They have casino nights, bingo nights, and they do a bunch of things. They have services, if they need.

James112987150

It is very nice. The service is really good. The maintenance crew is good. They come weekly to clean the apartment. The meal service is great. We have no complaints about the food. We have three meals a day. Everything is going fine. We are very pleased with it.

Cherlann

My husband has only been here a week. They were recommended by one of his home health care aides, and it's down the street from my house. The staff is wonderful and very nice. The rooms are beautiful. We have the whole apartment for him. He likes to watch TV. He has Alzheimer's, but he's happy. He loves the food; he eats every meal.