Brookhollow Heights Transitional Care Center

Fullcirc

Words can not describe how horrid this home is. The business office located in the Houston facility, the thin brown haired woman is the rudest , uncaring person I have ever met. The front of the facility looks ok. Go look in the back rooms. Patients are not fed properly, meds are not given properly. A patients foot was actually molding into the metal of the bed. He had not been turned for that long. His stuff was stolen after he returned from the VA HOSPITAL. He died and family was not notified...

Ned J.

In my experience - this was a horrible facility. While my family member was living at Lexington, he became malnourished and contracted several serious infections that the nurses would not test for (even after we asked them many times). This resulted in debilitating illness and hospitalization for my loved one. In my experience, the majority of the staff at Lexington were not attentive to patients or family members. They were continually uncaring and extremely rude. With the exception of a f...

twdenton

My grandfather was a resident here. It's best quality by far was the staff. My grandfather had bouts of dementia and was not always the nicest person, but the staff always treated him with patience and kindness. When he had his wits about him he always spoke well of them.The facilities are clean. Not everything is brand new, but everything is in working order and everything is neat and orderly. The facility was small, but not crowded, and it is very conveniently located right next to Memorial H...