Ashford Gardens

Angel17

Do NOT put your loved one here! Staff not attentive, patients roam the halls in wheelchairs on their own and often get stuck in the elevators until someone helps them out, which is not the staff! BIG ISSUE! My relative was sentenced to this awful place, absolute patient neglect, they did not clean them ever which lead to an infection, the call button did not work on the bed, tv was broken, they had an infection on their foot which was not treated, they put them on a mattress that was an air mattress that did not work and they always rolled off of, injury, they were supposed to be doing therapy with them but instead tried to keep them bedridden, and lastly this place gave them a medication they are highly allergic to which sent them to the emergency room in critical care.

Provider Response

Michael

My grandmother moved into Ashford Gardens 2 weeks ago. So far, it has been pretty good. She enjoys it there. They have a lot of activities that she can finally start getting out of bed. I haven't had any complaints. Her room is pretty good. The staff has been pretty good, too. She likes them. She has good and bad days with the food. The food during weekdays is fine, but she doesn't care about the food on the weekends. They play bingo and they take them outside on the patio. She's enjoying going to therapy right now. They do activities every day. They have a chapel on the premises. They have a pastor coming in every other Sunday and she enjoys that.

Provider Response

Trinity357

I been here 3 years and I can say I've noticed a positive change from then til now. New leadership has made many changes. Not in the best of areas but it's a great place to call home finally.

Missingmymother10

My mother was in here for 2 days before she passed away. The nurses are not attentive at all!!! It took them 30 whole minutes to clean my Mom after she called them and said she had to go to the bathroom. Do NOT put your loved ones in this place!!

Trudy3

I would give Ashford Gardens a three out of five stars. Some of the staff members are good while some are lazy just like anywhere else. My mom's room has a chest of drawers in there, a couple of chairs, and a TV. I have not heard of any activities yet because she is still going through physical therapy. The food depends on what they are preparing; sometimes it's good stuff, sometimes it's overcooked. The grounds are well-maintained, and they have it decorated for Christmas.

Elyain

The staff was very nice during the visit at Ashford Gardens. The rooms were clean, there wasn’t an odor in the hallways, I didn’t pick up on any of that. The dining room looked as if it would probably hold about 30 people at any given time, and it was a pretty good size dining area. There was a security guard daily, 24 hours a day, and there is an elevator for the second floor in that particular elevator. They have bingo and church services.