Paul's Run
9896 Bustleton Avenue, Philadelphia, PA 19115

Featured Resident Review
5
|
February 1, 2025
Room was large and clean Staff was excellent Food service was very good
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About Paul's Run in Philadelphia, Pennsylvania
To learn more about this provider�s license and review other available state reports, please visit:
Pennsylvania Department of Human Services Provider Directory
Reviews of Paul's Run in Philadelphia, Pennsylvania
4.2
(27 reviews)
Facility
4.8
Staff
4.8
Food
4.4
Activities
3.5
Value
4.7
Johc C
5
|
February 1, 2025
Room was large and clean Staff was excellent Food service was very good
Terry
5
|
June 19, 2024
Paul's Run was a very nice place, which I heard a lot about. It looks like one of the expensive, private places, but they take Medicaid. But I wasn't able to get my brother in there, and I'm not sure if they really have many slots. Anyway, it's one that the government gives five stars, and it looked excellent. There was actually a memory care class going on when I visited at a random time. So, I was impressed with that place. Anybody who can get in there would do well, but I don't know if they c...
Harold
3
|
April 4, 2024
The tour at Paul's Run was very nice. The apartment studios are very nice. Basically what you have to do is put up $2,400 upfront. And then depending on what size you get as far as a studio or an apartment, which is a one bedroom, that's a little costly. But the facility is very nice. It's clean. The people are very nice. They're courteous. It's just, you know, $3,000 a month is a lot of money.
Richelle
4
|
December 20, 2023
Paul's Run was clean. There's no odor. They had a nice cafeteria. The people themselves looked happy. The staff was pleasant and very professional. I didn't go into any of the activity rooms. I just wanted to see what the living accommodations were, and I liked the feel of the environment.
Marie
5
|
July 18, 2022
I went to Paul's Run Retirement Community. I was very impressed. It's very well-run. And the recommendations I got were from people I knew well enough to depend on their recommendations. They had had family that had lived there, and it was lovely, but it was way out of my price range. The staffing was lovely. They had a program ahead of time before they took you up to see the rooms. And it was about Paul's Run, what their ideas were, their attitude, and their philosophy, and all this kind of stu...
Marcia
5
|
December 2, 2021
Paul's Run was wonderful, and the man who gave me the tour was even more wonderful. It was very nice. They have a studio apartment. It was just one big room, and it was very lovely. I found the people that live there in independent living very welcoming and kind. The staff member spent two hours with me and showed me every aspect. I told him I was very, very interested in assisted living being separate when my time comes, and he showed me, and I saw that they have their own separate area with th...
Marla
4
|
November 21, 2021
Paul's Run Retirement Community is well-kept and very clean. The staff has been wonderful with my mom. Any questions she has, they answer and help her. She's been very happy with the food, too. They play bingo, mahjong, and Wii bowling. They also have exercise classes and entertainment. She was able to get all her furniture and everything into her room. So, it's very ample for her needs.
PhillyGuy
4
|
September 15, 2021
A new resident of Paul's Run Personal Care, I'm pleased with my roomy 1-bedroom apartment, the ample food served at 3 daily meals, pleasant interaction with staff at meals and during the day, and the rapid provision of transportation to medical appointment with escorts. Activities include entertainment events, bingo, religious services, some outdoors. I look forward to learning more about activities and amenities which are available.
Betty
5
|
September 15, 2021
My uncle is in Paul's Run doing rehab. So far, it's been superb. They've been taking the time to talk to him and try and explain every step of the way what's happening and how we can get them to report and everything and try and get him strong enough to take care of himself. And everybody has been so pleasant. I can call the nurses any time and they talk to me, which I think is very nice. It's a very, very clean place. It feels like home. Different areas where you go in and relax, and everybody ...
Deborah
5
|
October 20, 2020
My father is in Paul's Run, and i think it's great. He's struggling with the adjustment a little bit, and still mourning the death of my mother, so he has his moments where he's not real happy, but the facility is great. They have a really nice meal arrangement, and they're very accommodating with the COVID restrictions. It's independent living, so he has some freedom to leave for the day or go run errands, but they try to encourage them to stay in as much as they can, so they offer to do things...
garl7
3
|
May 21, 2019
Nice facilities. Lots of activities, gym, small elevator for walker people. Movers are the worst! They do what they want,break your things, won’t let you into your apt until they put your things away- terrible. Cleaning lady 1@month. Only vacuums, does kitchen,bathroom counters and ceilings for cobwebs—20 minutes allotted! Workers have to be reminded several times to do work .
James
4
|
September 20, 2018
I visited Pauls Run. I think it's a very good place, but they don't have a memory care facility. The appearance of the place was excellent, and the staff that I met was also excellent. It almost met all my requirements, and it is pretty high on my list. They also have a good location.
admirer
5
|
February 19, 2017
I know a thing or two about rehab facilities as my mother and father were in different ones at various times. This has been my first experience with the rehab facility of Paul's Run as I visit my aunt who has been there for a few weeks. I go fairly often and have been consistently impressed. First, I must say that I know rehab is not performed on the week-ends generally in any rehab facility- and that is how it is here ( from what I have seen). That said, in the other multiple offerings ...
with
5
|
December 30, 2015
My mother is a resident. Facility offers many activities, a supervised gym, tasy meals, and is well maintained. Very pleased with the level of service provided.
Caring105125550
5
|
May 3, 2015
My parents moved into Paul’s Run. There were several reasons for our decision. One, instead of one large room, it’s a natural apartment with a separate bedroom large enough for the furniture that they had. The second thing was that if they qualify to be able to move in here and if their money should then run out, they have a benevolent fund that would carry them. It has long hallways, but I told them my father couldn’t walk far. He would need an apartment close to the dining area, and that’s ex...
Patient's Sister
1
|
July 13, 2014
Nice facility - TERRIBLE REHAB! My sister was admitted for post-op PT and was ignored for the first weekend. She then had some token PT, being essentially ignored by the PT and told to "do what's on the sheet." She had to ASK for training on the steps. This weekend she has been ignored again because she was informed that only two therapists were working and there were "patients who needed therapy more." This is delaying her discharge back to a normal life and only making more money for Paul...
Dad'sGirl
5
|
April 20, 2014
Paul’s Run is an outstanding community. After a bad fall, my 89 year-old father spent 3 months in the short-term rehab unit with the goal of moving him into an assisted living apartment at Paul’s Run. The physical and occupational therapy staff was extremely dedicated and worked very hard to get him to the point where he was able to move into the Paul’s Run assisted living section (called Personal Care). They were patient, respectful and take their jobs very seriously. He finally moved into a...
Lisa35
5
|
August 15, 2013
It's an excellent place. My father was in there for rehab since he had a stroke for about a month. They took excellent care of him and he had physical therapy. From there, I had him go over as a respite for one month as they offer respite. He was on personal care for people with dementia as he had slight dementia. They gave him his medication and the food included was: breakfast, lunch and dinner. It's $5,000 a month and I'll definitely recommend them to others.
Sandi3
4
|
July 11, 2013
I thought the parking and outside entrance of Paul's Run was a lot more congested. It wasn't as suburban feeling as the others were. The apartments were down long hallways and it felt more institutional. I thought the staff there was very nice.
ajacks82
4
|
December 22, 2012
The staff were nice and very helpful. Additionally, the facility was very clean and seemed to be a nice place to live. The location was also very convenient. The residents seemed to enjoy living there and seemed content with the amenities and the services available.
NEPhillyChick
4
|
November 8, 2012
The facility looked clean and had neutral pink decorations, but it smelled really bad like urine throughout the whole building. It also had a big room with windows that families could sit in and meet with their relatives in the assisted living facility, which was nice. The staff was very attentive to my grandfather and spoke with him as I visited. My grandfather said that he couldn't wait to leave because he was really bored there and he said the nurses would wake him up every two hours. He a...
fiovino
5
|
October 22, 2012
I think Paul's Run is very nice. It's located in a good place where you've got transportation within the facility. It's one of those CCRCs where you can go in for physical therapy or rehab and then you can move up the line to assisted living or to residential, the whole nine yards. It's a little more expensive. They have nice activities and it was a non-smoking facility.
dbowne118
4
|
June 12, 2012
I thought that the staff at Paul's Run was quite friendly and very interactive with the seniors that were living there. It has a beautiful campus with lush apartments available to seniors who would like to stay in more comfortable surroundings. Outside of the at-cost apartments, the rooms available to seniors who cannot afford such amenities were still quite comfortable as well. In the future I would recommend Paul's Run to any other adult looking to provide a secure and safe environment for ...
pedro214
5
|
May 31, 2012
It was a very nice environment with great employees. The food was actually not bad and people very very nice. The rooms were spacious and there was television, phone, flowers, toilets, a sink, very nicely painted and quaft walls, a beautiful ceiling, and awe-inspiring windows. The drawers fit very many clothes, as well. It is quite the retirement home with quite the knowledgeable staff. The assited living was very helpful to my wonderful grandmother. She greatly enjoyed it and was helped. The se...
T.N.S
1
|
August 16, 2011
Pauls Run in my opinion is the worst and last place that you can put a loved one. The staff is not friendly, the place appears to be in desperate need of renovation, and in my opinion the patients are not well taken care of. My mother in law was in the skilled nursing section of the facility for a short period and while there the staff was unpleasant to deal with along with and unfriendly to my mother in law in front of my husband and I. We also had a hard time having my mother in-law relea...
Anonymous10
5
|
June 10, 2011
Paul's run is a beautiful building and is very clean and well kept. Parking is very tuff, be prepared to walk because you must enter threw the front door. Security is very high. They are always increasing their measures to keep the residents safe. The healthcare unit is kept very clean, the residents are always busy with different activities. The staff has a full schedule planned threw the day for the residents.
WillowSil
4
|
June 5, 2011
My father's parents were residents at Paul's Run for almost five years until they both passed within a few months of each other. They were in the independent living section, which means they had their own apartment; one bedroom, one bathroom, galley kitchen, living room/dining room. They had access to the outside via a small patio and their front door was off a hallway that provided easy access to the dining room, recreational areas, and gift shop. The staff were nice, the building was fairly...
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Services and Amenities of Paul's Run in Philadelphia, Pennsylvania
Diet & Nutrition
- Renal
Health Services
- Hospice Care
- Pharmacy on-site
- Skilled Nursing
- Medication Reminders
Languages
- English spoken
Parking Options
- Parking Lot
Specialized Staff
- Nurse on Staff (Part time)
Resident Information
- Offers Respite Care
Staff Training & Qualifications
- Continual Training
Dining
- Communal Dining
- Guest Meals
Housekeeping & Maintenance
- Laundry Services
On-Site Services
- Religious Services
Personal Care
- Meal Preparation
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
Room Amenities
- Kitchen Appliances In Unit
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Inside Amenities
- Computer Room
Outside Amenities
- Garden
Pets
- Pets
Transportation & Shopping
- General Transportation Services
Financing & Payment Options
- All Inclusive Rent
- Rent And Care Fees
Medicare
Health
5.0
Overall
5.0
Quality
4.0
Staff
3.0
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