Juniper Village at Bucks County

Barbara

I went to look at Juniper Village at Bucks County. The bedroom was very generous. The kitchen was like a wall, and a wall, and then a partial wall that looks into the living room. So when you're in there, it's like you're in a hallway. I didn't care for that too much. I didn't like the kitchen. It's not open. It was in a wooded area. The staff seemed very nice. She had answers to your questions. She was a very positive person. She wasn't trying to persuade you, and just gave you the information that you needed. She was very helpful. I know they have a place to exercise. Everything was clean. The painting looked like it was fresh. There didn't seem anything that needed fixing. Everything seemed to be in good shape.

Leisha

I went to Juniper Village at Bucks County and I was greeted properly. They've got very nice people. The place was clean. They showed us several apartments, several of the crafts that they were doing, the restaurant, and the menu. Everything was great. They have studios, one bedrooms, and two bedrooms. The staff during the tour was very nice. They have a church on the premises. The buy-in was cheap. We tried to set up several luncheons, but we weren't able to do that.

Kimberly

I toured Juniper Village at Bucks County, it was nice. It was beautiful, it was a very homey feeling, it was updated, and it has many beautiful artworks. The outside area, and the patios were gorgeous, it was a very lovely place. The staff who gave me the tour, her name was Diana, and she was super. She was very knowledgeable, she had things that she would fill in when we couldn't think of questions, and she was giving us plenty of information. She couldn't have been sweeter, she's just wonderful. They had a gorgeous dining room area and the menus to choose from were fantastic. They had three different restaurants, each one had a regular menu, and they would have a nightly special. They even had a bar. When we were there, there were a lot of people playing. There was a room that had a lot of people playing card games and board games, there's a lot of people enjoying the huge library, and there was a swimming pool. We did a tour of the arts and crafts center for activities, it was wonderful, they're producing some cool stuff out of that, and there's also a puzzle space.

ReviewerVT020920215

My mom is at Juniper Village at Bucks County, and she is not happy with the facility. They changed owners from Wood River to Juniper a couple of years ago. I was just there yesterday, and the food is not good. It used to be good at one time, when they were in the dining room before. The portions do not look good. A TV dinner looks better than what she is getting. The employees are great. The young kids who are there, the seventeen- and eighteen-year-olds, they are best ones, I have to say. She says that they are really good. The staff is communicating better, so I don't think she has an issue with that. They are getting less while being charged more for things. She has been there for about ten years, and she is looking for more activities. I think the main concern is the food, because she complains about the food. The problem, according to what she was telling me, is that the elderly are afraid to complain. They pay big bucks to be living there, yet they are afraid to complain about anything for fear of being kicked out. A lot of them don't complain. They don't say anything because they have nowhere else to go, and that is really sad. I would suggest improving on the food quality and the portions of the food. You get more in a TV dinner than what I saw that she got yesterday. No one goes to the dining room now. She says she gets more food at the dining room, but now everything is delivered to her apartment. The communication is getting better. The communication with the executive director about what is going on in the community was poor, but now it is getting better. The rent is going up, and they are charging them a nickel and a dime to put on stockings. It looks nice inside; they re-did everything.

Mary

Juniper Village at Bucks County was nice, and the inside looked lovely. Each apartment had a screened patio with a lovely view. There were trees everywhere. I have a small dog, so they said I could have an apartment on the first floor to let the dog out on the patio. It seemed very nice. The kitchen was nice, and the surroundings were lovely. They're going to redo my bathroom because I want a roll-in shower. The staff member who toured me around was great. She was very knowledgeable and very caring, and I was very comfortable talking to her. The dining room was very nice and had restaurant seating and restaurant-quality food.

Dianne

My mother was a resident. I was very pleased with the staff and the care she received. Staff is very professional and responsive and they genuinely care about the residents. My mom went from independent living to assisted, then to the dementia unit and finally hospice. I felt all levels of care met her needs. I was very pleased with everything and would highly recommend this facility.