Eliza Jennings Assisted Living Community at Devon Oaks

Joan5

My husband moved to Eliza Jennings Assisted Living Community at Devon Oaks. They took me to his potential room, which was an efficient apartment, and I just knew my husband would like that. The window faces traffic, and he likes to watch cars and things like that. It was perfect for him. We went down to the barbershop and beauty parlor. We looked outside and I was shown the patio for summertime sitting. I talked to a nurse. Her name was Ellis, and I also talked with a social worker. They showed me an activity that was going on at the time, which was about gardening. They showed me the dining room where I would park when I came to visit, because I'm handicapped. They talked about the services they give. The meals were beautifully prepared, appetizing, and everything about them was healthy and good. The table and the company was nice, except the food was barely lukewarm. I was there for two hours. Most of it was talking about medication distribution. I was very concerned about that, and I'm pleased that Devon Oaks uses full time employee nurses.

Renee

I have a friend in Eliza Jennings Assisted Living Community at Devon Oaks. He's been there going on two years now. He is very happy there and he's hard to please. He's doing great there. He loves it. He's very happy with the staff. He's never had a complaint. Overall, he's been very satisfied with the food, and they have snacks available 24/7 that he can go help himself to and beverages. The staff is very nice. He participates when they have a cookout. He's been to a couple of game activities. I wish I could go there when I needed to go. The only problem I have with Devon Oaks is they don't accept Medicare from the get go. He has nurses that bring him his meds as needed. They clean his apartment. They do his laundry. He rarely has to be taken anywhere. The doctors actually come there to the facility.

itsmommy

My mother is a current resident of Devon Oaks. She moved in this past March of 2022. Mother is wheelchair bound, has dementia, severe arthritis and other medical issues. She was not happy about moving to Devon Oaks in the beginning because she unrealistically felt she could be more independent than she actually was capable of. Barely 9 months in and she positively loves it there and has told me several times in recent weeks that "they take care of me just like you and your sister would". I spend hours per week on the phone with her and I'm always impressed with the kindness of staff members, including the maintenance staff. Just last week a member of the front desk staff helped her move furniture to make room for her Christmas tree. They are family-oriented. They have Memorial Day Picnic and outdoor Christmas Tree lighting with cocoa and cookies they invite families to. They also invite the families to Thanksgiving dinner. From the moment Mother arrived they stressed it was her home and they go out of their way to make it feel that way.

patT76

When I toured this building it seemed like it would be the perfect fit for my mom. The process was pretty quick in getting everything together, and fortunately mom was on board with the move early on. Unfortunately, shortly after moving in my mom expressed dissatisfaction with the services. At first we figured they were growing pains, but after expressing the need to talk to someone about the issues, she was dismissed and never given the attention to her concerns. She has made some friends but they all seem to feel the same way. There are no consistent faces except for a few nurses and the housekeepers. If we call for an aide it takes a while to get a response and it’s always someone new who doesn’t know anything about my mom. I feel as though we were misled early on about what expectations we could have. All sounded great, which should have been a red flag. I think a lot of places are struggling with the staffing crisis right now, but not listening to customers who pay several thousand dollars a month is disappointing. My family feels like the salesman was just that- a sales man. We thought the care for my mom was genuine, but that seemed to be short lived. We will continue to keep mom here and hope to get some resolution.

Dan is the worst

Familiares BEWARE VISIT OFTEN and sporadically throughout the day evenings and nights including weekends let them see you Be and Be SEEN Staff Nurses are excellent Front office MGRS the ladies in the administrative area are helpful, professional and responsive Showers are given maybe once a week if you’re pushy about it same w housekeeping maybe once a month in your room - keep a log Also inventory items you bring in from admission/move in to visits keep this documentation updated Activity Dept, Physical Therapy and fFood Services are A plus as is the Salon The temperature of the rooms is a constant problem which cannot be regulated It’s a beautiful place but...Heads Up

anntcf5@aol.com

I didn't like Eliza Jennings because it was right across the street from the huge Crocker Park shopping district, and I wanted to be someplace that has trees. It has a very pleasant backyard and patio, and so far it's fine. The staff is fine.