Bethany Lutheran Village

Carol

I toured Bethany Lutheran Village for my friend. It's lovely. It's accommodating. It has lots of activities. It has a lot of levels of care. It is also a buy-in community. So there's a buy-in or an annuity that you have to put down, which is okay, and it's much more reasonable than the places in Orange County for the services, but you don't age in place there. So you buy in at one level and then they care for you on the continuum. You buy an independent, then you go to assisted living, then you would go to nursing care. Annie was really good. She was helpful. I didn't eat in the dining area, but they have a café, and I've eaten there. The food was really good, and there was lots of variety.

Gail

I like Bethany Lutheran Village very much. They have independent living, apartments, cottages, and villas of different sizes, and they have nursing and assisted living. I haven't seen the inside of those places, but I have seen the inside of one of their main buildings, which was very nice. The dining areas were very nice, but I didn't eat there. We just went to an open house of the high-rise apartments and they're gorgeous. It's very highly rated. Everybody that lives there loves it. It's in a perfect location for us. It's very attractive and very well maintained. The staff was very nice and helpful. I know people who live there and they love it.

Paul

My parents are in Bethany Village. It’s fantastic, and I’ve been blown away by how they handled everything. It was a very modern facility, it has been updated, it has open spaces, and lots of windows. It’s contemporary in its décor. They have a gym, two restaurants, it overlooks a big lake, it has a computer lab, and it has a big conference rooms for different activities.

Jill

My mother was with Bethany Village for about four weeks. Our experience was fair, but we weren't extremely impressed with the response to her needs and the staff's attitudes. The rooms were OK and the food was pretty good. They also had activities for the residents available. As far as the physical attributes, it was very nice, pleasant and well-kept. We weren't really happy with the staff service in general -- from the nurses, to the doctor, to the assistants. They weren't particularly responsive and they didn't have a very good communication from one shift to another. There were lots of different nurses so you never get comfortable with one or two, and it didn’t feel like any one particular person was responsible for your care.

Happy Visitor 101VHYKB

What I like about Bethany Village is that they have so many activities. I go to class every week with the assisted living and independent living residents. This place is quite modern with state-of-the-art amenities. They have long corridors and nice windows. This place is very well-built and very big, continuing across the street into the dementia and skilled nursing units. I liked this place very much. They have physical therapies, life-long learning classes, book clubs, and music. It has a very uplifting atmosphere.

cokey111

My brother took ill, he had congestive heart failure, diabetes, had suffered a stroke and was diagnosed with mild Parkinson's. For over four years I lived in his home, took care of finding him the best doctors, keeping track of all of his medicines, making sure he saw a podiatrist monthly as allowed by his insurance.....and I made sure his socks and shoes were such that they would not cause pressure sores. I also made sure he had a nutrient diet, and I took a course for diabetics. When I could no longer take care of him because of his falling and his muscle weakness we decided to put him in a nursing home......I wanted him to have the best. My brother was in Bethany for three months, his diet wasn't controlled, he wasn't given the care they were charging him for, they put Ted hose on him and refused to give him diabetic supplemental drinks because they said they couldn't afford to (he was being charged 315.00 a day and still they had no money to feed him properly).. When he called for help his bell would ring anywhere from 10 minutes to 4 hours (and that was with me calling and telling them he needed help). In the three months he was there 5 requests by the doctors were made for him to see a podiatrist.....the podiatrist had been there four times and had not been given the orders to see him. When I saw the podiatrist leaving one day (I recognized him by his shoes) I was told that it would be another month since a doctor had not written a request (the health department found five of them in his file) Once I got him to the hospital (it took 3 days before Bethany would let him go.....what the nurses, the podiatrist at the hospital and myself found was horrible. He had pressure sores on both feet he had a MRSA cap on one of his toes that had been ignored. The nurses asked how long he had had the TED hose on between changing.....and he said they rarely did. The hospital was able to determine that it was severe neglect, he was malnourished and the MRSA infection that had been ongoing for sometime turned his toe to gangrene.....his toe was removed, many procedures were done to try and save his leg from the gangrene but none of the procedures which drained his savings could stop the gangrene....and since his heart was weak they could not amputate his leg. My brother died a horrible death because in my humble opinion they did not take care of him properly. The Health Department has cited them twice for the incident.......and I am hoping that my brother's death will be the cause of this badly run facility to be closed down. As for visiting.....it's a pretty place......but badly run