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The Eliot at Troy
2902 Tibbits Ave, Troy, NY 12180
Featured Review
5
|
November 2, 2021
Staff is very professional and caring. Always checking in on me. Make me feel safe and special.
Community Comparison
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Bedroom Type
studio, one bedroom apartment
Starting Price
$3,880/mo
Care Types
Assisted Living, Independent Living
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About The Eliot at Troy in Troy, New York
To learn more about this provider’s license and review other available state reports, please visit:
New York State Department of Health Adult Care Facility Directory
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Reviews of The Eliot at Troy in Troy, New York
3.8
(11 reviews)
Facility
4.1
Staff
4.5
Food
4.3
Activities
4.5
Value
2.7
Cindy
3
|
March 13, 2024
My brother is a resident of The Eliot at Troy. The facility looks old and needs a lot of repair. He complains about the food and they don't give him very much. The breakfast is supposed to be at 7:00 but they end up eating breakfast at nine. The staff is okay. When we got there, my brother's room had no toilet paper and towels. We had to ask for that. It was really hot in that room. He had turned the air conditioner on. All the pipes, water pipes, and whatever plumbing goes through there. The Venetian blinds are filthy.
Provider Response
mamamm
5
|
July 19, 2023
I toured for a friend of mine and it was very nice and welcoming. Residents were happy and speaking highly of the care they receive there. We are going to move forward with admitting her there.
Provider Response
lefti
1
|
August 20, 2022
The rooms approximately 13'×13 with a rest room and a shared shower ,,,,,,. Since being here around 20 days now. I find that 80% of the staff sit their entire shift looking at their phones when residents are walking the halls smelling of feces and the aids just cover their noses ,,, the food here is lackluster at best. The kitchen director does nothing to make the meals his own. ie, sloppy joes has one table spoon of meat sauce ,, it's never enough enough to fill my stomach,,,, coffee is given in 4oz cups as well our milk. Again we're all grown adults. We pay $1,313,00 monthly as I was told by an employee that our whole monthly food budget was less than $1,300 a month for 105 residents,, do the math each meal is about $5,33 cents per resident. Oh and the same food week after week. They don't provide pepper here. So I had to buy my own as well as pan cake syrup ,, they hand out colored corn syrup that tastes awful. One day I brought my lunch to Josh the director of operations,,I asked him to eat my Mac and cheese which was covered with orange powder and 3 pieces of stewed tomato's next to the " baked Mac and cheese they offered was not baked at all. It was made in a big 12qt pan ,,. You can't make this stuff up. Thier are 30% of staff that try to make the smelliot a better place to call home tho! A Crackerjack activities director Cynthia and a few aides are very helpful to the residents, but, unfortunately staff doesn't last long when Thier paid less than minimum wage. Shame on the Smelliot,,, I'll be looking for another place to call home !
Provider Response
Betsy22
5
|
November 2, 2021
Staff is very professional and caring. Always checking in on me. Make me feel safe and special.
Provider Response
Eboney T
5
|
November 2, 2019
Kristina T. and the rest of the staff there make for a very comfortable living environment! I have only heard and seen nothing but great things! Way to go keep up the good job guys!!! Awesome job!
Provider Response
Marcus J
5
|
May 16, 2018
The facility was great
mikealtieri
5
|
May 16, 2018
Great facility, caring help and clean!
Dan C
5
|
March 12, 2018
Recently walked into Fawn Ridge in a effort to find out information for a family member. From the moment I walked in the staff was attentive and informative. There is a new administrative team there , and Keosha the Assistant Administrator is completely hands on and makes sure that that all the residents needs are taken care of. The facility is undergoing a massive renovation project and will be completely remodeled by the time they are done. I walked away very impressed with this facility.
care9876
1
|
May 26, 2016
I lived at Fawn Ridge for a Little over 3 months everything I was told about the place when they interviewed me was a lie they do not have apartments they have single and double rooms they do not have chiefs cooking they have high school grads cooking you do not get a choice of meals you can get a sandwich if you ask early enough and someone remembers to put your name down which they often forget. one reason residents like it there is because they allow smoking they have a smoking lounge which is a cancer haven. the front porch is also full of residents and staff lighting up. They hardly have an activities budget . The say they are in the process of remodeling but there are no improvements. On overnights there are only two staff for 155 residents one med-certified and one receptionist. and they are usually sleeping not doing bed checks like they are supposed to . There are alarms on the fire doors that go off often when people go out to smoke the staff does not check to see why the alarm is sounding they just silence it. They staff is not trained on how to handle minor medical problems they call the ENTs for everything The hospital does not even like getting patients from Fawn Ridge because they know that it probley is not a true emergency.. In living there just over 3 months they sent me to the ER over 49 times and I lost almost 60 pounds. I have to admit I am over weight But I am diabetic and My sugars would go from 500's to the 30's in a day and they didn't how to medically treat it. It would all happen because they would give the wrong meds and bad meals. .
John55
5
|
July 6, 2011
I visited the home and was very suprised how much it as changed since i was there 3 years ago , some of the staff were great especially dominika in admissions she made my mom very comfortable,she was sweet and very patient with us and answered all of our questions . My mother now lives there and we are very happy with the most of the staff
Derek-1
2
|
October 1, 2008
Wow! I was surprised by what I saw. I was immediately overtaken by the fowl odor, coming from the living unit. How desperate do they need a paint job, some upgrading on their stained carpets through out. Do get me wrong I do understand and appreciate what they do, however, one would think they could afford the repairs. Hell even have the community come in and volunteer to paint, clean do what ever.
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