Brookside Multicare Nursing Center

Room E48

5 stars for AnElisabeth. Thank you, AnElisabeth for your unwavering support, professionalism, and genuine care. You are an exceptional caregiver, and we are truly fortunate to have had you by our side during this challenging journey. Room E48

advocatee

This facility was absolutely disgusting. I can't stress how dirty and unprofessional it was . From the food to the staff. My partner was in there for rehabilitation. No one ever came in the room to change the sheets, empty urinal, or even clean the room. Medication was given at anytime in the evening from 8 to 2 a.m. The staff didn't care about the patients. They would make you feel as if they were doing you a favor.You didn't even know who was who. You would ring the bell, someone will eventually come and just stare at the patient. So you would ring the bell again someone else would finally show up and say they would return to help you, and they would never come back.It was an ongoing cycle. After 5 days he had not been given a bath or even seen a doctor. I finally had to go to the head nurse. If a person had no advocate they would just rot. Sorry to be so blunt but that's how it was. The rehab was excellent that's the only positive thing I have to say about the facility. Don't send your loved ones there they deserve better care than they will get.

Charley9212

My relative was just discharged from Brookside Multicare after 2 months of rehab following a stroke. He received great care and was always treated with respect. We really appreciate everything the staff did to make sure he felt comfortable during this process.

metskees

I would have wanted to know before my Dad went there that they were not going to properly take care of my father. I would have wanted to know that they were always short staffed and didn’t turn and reposition my bedridden father, as the records stated he should be. He suffered with two bedsores the entire time there, that were stage 4 when he died from Covid that he got there. I would have wanted to know that they took in Covid positive patients and didn’t have proper infection control causing my Dad and many other residents to contract Covid and die. I would have wanted to know that they would lose ALL my Dad’s belongings, so we had nothing left of his.

rierieredhead

My mom is there and receives top notch care! Nursing staff awesome! always available to answer any of my concerns! Highly recommended !

MarkS44

My cousin has spent about 6 weeks at Brookside recovering from a broken hip. From the looks of the place, it seems like it recently went through a pricey renovation. They have a waterfall and putting green in the common outdoor area that is really nice. Whenever I visit the staff always seems friendly and on point. I would recommend this place over other facilities in the area.