Crest Manor Living and Rehabilitation Center

KSutton

My mother stayed here July 2020 until right before she passed in January 2021. This facility is unable to provide appropriate care to someone with advanced stage Alzheimer’s, even though they claimed that they were competent. If your loved one is unable to advocate for themselves I DO NOT recommend you place them here!

Sunnyday416

rooms are small and dirty. Nice activities woman named June who was doing the job of many. No real amenities. Horrid food. Food not fit for an animal

Sunbug123

My grandmother stayed a Crest Manor a few months back and I cannot speak more highly of the staff on the 2nd floor. The therapy team provided her with tasks that helped her become strong enough to go home. They worked with her every single day to ensure she is safe enough to perform all the tasks necessary to be in her own apartment again. My grandmother called us several times a week to let us know she was going to Bingo and Po-Ke-No with the other residents put on by the activities team. When she first moved in, she had a roommate. After much conversation, my grandmother found out that she and her roommate grew up in the same town! It is nice to hear she was able to connect with some many people at this facility.

Bb1964

Both times my Dad stayed at Crest Manor I was very impressed. The Quality of care has been excellent! The entire staff is always very friendly, kind, and willing to help. Crest Manor has exceeded our expectations and has helped rehabilitate him to where he could return home in a timely manner.

nothavingitatall

The place has changed in the last couple months and had to remove my mother out due to neglect. Supplies are all over and although the staff are great they can only do so much with the resources they have. I spoke to the new new administrator (They seem to go through a few of them) and he said it is what it is. That is when I decided to remove my mother. Others are complaining as well. They need a visit from the state

NursingHomeReview1234

A close friend of mine was here for a rehabilitation stay. I do not recommend this facility at all to anyone! It all started when he arrived and had to wait in the hall because someone else was still in his room waiting to be discharged. He was put on the side of the room closest to the door where there was no window. The living space was a size of a postage stamp. The baseboard of the bed was held together with duck tape, the wallpaper was ripped and falling off the wall, the recliner was torn, and the elevator did not work! I was putting my friend in the elevator and the door slammed closed on us. One staff member told me to keep the door open, I had to prop a Wet Floor sign in the door jam because it was broken. Very unsettling. It took over 45 minutes for someone to come to his room to take him to the bathroom. I went to find someone to take him, and I was told that he was not her patient and she couldn't help him. His caretaker came and had the worst attitude stating the facility was short staffed and they would get to him when they could. Unacceptable. Thankful he was only there a short time.

6273eslr

My mother was a resident in 2017 and again this year for rehabilitation. The ownership of this facility changed and it has a whole new feel. It used to be so warm and welcoming, now it's just cold and sterile. I don't feel like the care was the same caliber. Upper management changed, the nurse manager was different, I only recognized two CNAs who told me they were looking for new jobs. It's very disappointing as this facility was a gem in Monroe County. My mother will not be returning.

heeman

The place is poorly run . The nurse on 2nd shift is rude and sits on her duff..lazy in dining room sits and is lazy nasty disposition place is so unprofessional...poor relationship with staff and residents bell's ring while nurses sit wouldn't recommend this place to know one administrator so unprofessional...

Richard

My wife was at Crest Manor. It was wonderful, and they had excellent services. They had registered nurses, therapists for physical and occupational therapy, physicians assistant, and nurse managers. They had a wonderful laundry, food service, and great accommodation. The whole thing was pretty nice for two weeks. I liked the food, and I ate lunch there every day. Everything was clean, organized, and the food delivery was exceptional. They had activities every afternoon.

Anonymous781655

We are in Crest Manor. It is really nice. The staff is good, but the rooms are really small. You share a bath with 4 people. The activities are great, and the food is great.

Caring78289550

My mom and dad were at Crest Manor as rehab patients. They were there off-and-on for rehab. I wouldn't want to be there. Dealing with them was easy. They're nice people and all, but it's just not a place where I'd want to be because there are a lot of people sitting in the hallways, and it smelled like a nursing home. To me, it's not a place where I want to live. They have exercises, OT and PT, and they have meals, but you can either eat in your room, on your floor, or down on the main dining room. It's like staying in a hospital room. My mother had her room to herself, but she felt very isolated. It's not conducive to what they're charging a month. They charge $12,000 for somebody to stay there. The furniture they gave my dad was falling apart. The doors and drawers didn't open. It was very unfriendly. I know they can't put carpeting in all of the areas, but there's no carpeting in any of the areas. It feels cold. The rooms were not bright and happy.

daughterjudy

My mother went to Crest Manor for rehab, she had a fractured pelvis. It was not our first choice from the hospital, but boy am I glad she went there. I can't say enough good things about this place. The therapists that worked with her, and the staff that is employed there, are just wonderful. I had no worries leaving my mother there. She is an 88 year old, who has dementia. I would recommend this place to anyone for any type of rehab, long or short term elderly care. My mother enjoyed the staff and the residence. The care was excellent. The place is clean, staff is caring and they have activities that just about everyone can take part in. Thank you staff of Crest Manor for the excellent care. Friedman family

Suzanne4

My dad was with Crest Manor for about 8 weeks. It was a very clean center. The staff was lovely. My only objection was that mentally, there weren't enough peers of my father to be able to keep him mentally stimulated. Most of the people there have greater needs than he did. He had broken his neck and he needed physical therapy and occupational therapy. A lot of the people there had strokes and could not interact with him. After being with Crest Manor, he was able to function on his own again.