The Village at Penfield

Giannina

The staff was very friendly. The rooms were lovely and they had lots of fun activities. My mother was born in Italy, and there were quite a few Italian-speaking residents there. I thought she would have enjoyed it. It seemed to be a very nice and very friendly place. I was able to talk to the chef, who's been there for fifteen years, and all the residents love him. It was excellent.

Ken

Currently, I'm here. Everything is pretty much assisted living to some degree, so there are no kitchens. All meals are served by the facility. It's a fantastic place. The staff is exemplary. They look out for the community itself. We were just on the news as far as being the only company that had 100% vaccination rates for the staff and the community. They tried very hard as far as controlling access and any possibility of contracting COVID all the way around. They did a really good job that way, which is sometimes tough with people with different stages of dementia adjusting to a different world. That's a controlled environment rather than a independent environment. They have a mixture of residents. Some are just coming in for a shorter stay rehab and like me, I ended up staying. There are some people here that are 100. The staff is the best I've seen. I associate with them more than I do with some of the residents. They've got a good staff. The food is good. They have three meals a day and there's a variety. They have a lot of activities and I don't participate in too many. They have different things going on, not as much now with the Covid, but they had music nights and a band coming in or a comedian. They had a really good variety. Today, we'll have a root beer float day. They'll bring a cart down and go to the halls and make root beer floats for everybody. There's the Cinco de Mayo Day. They vary it up and they try very hard to please the residents. One lady moved in and wanted euchre and they started having euchre nights. They're just starting it back up again after Covid. It's loosened up enough, so we're back using the dining room as well. When COVID was at its worst, there's in-room dining only. Now they're back to the dining room, and every meal is served there. There are certain things I miss like having a coffee maker or something like that, but they're looking at all the different rules and regulations because as far as giving some people here the ability to have a hot plate or a microwave would be dangerous. They have medical groups who will administer pills and make sure you're taking all that stuff. There's assistance as far as dressing or bathing. I don't know of any rooms that are equipped with any cooking facilities and there are no shared cooking facilities neither. You pretty much can do your own thing. You don't have to participate in activities, and if you want meals, you can have them brought in or go out for them as well.

M.B.

We toured here for my aunt, and it was very interesting. They were very informative, very informal, and very pleasant. We enjoyed meeting the staff and some of the people up there. It was nice. The one who accompanied us on our tour was very knowledgeable. She gave us all the facts that we asked for. She was very courteous and very professional. We were able to see two or three different rooms. It was of different sizes and different setups, but they're all very spacious. It was very nice, clean, and beautiful. We saw the dining area. We met the chef who is working up there, and he was a very nice young man. We didn't stay for the meal, although they offered us to stay; we didn't want to impose on them. They have reading, and there's games that they play like bingo.

Lee

My mom has moved here. It was one of the better places that we looked at as far as just the feel of the community, the courteousness of the staff, and the friendliness of the staff. They just gave you a very good first impression. They try to keep them busy. Like any place, they do bingo I think almost on a daily basis. They have crafts. My mom helps with floral arrangement in the chapel area. She seems to enjoy it there, and is really satisfied with that as her place to live. They don't go into the dining area because of social distancing and what-have-you, but the food gets delivered to their rooms. My mom said the food is really good. They seem to have a really good variety of food as well. She has only been there for a short of time.

Diane

They're very friendly here. It's bright, airy, and refreshing. The rooms were a little bit bigger, and the dining room area was a little more updated than the others we looked at. They had a small bistro area if they want snacks at night, and the refrigerator is always full. Half of the people had their doors right off a pretty courtyard, and they could walk right out to it.

Andrew

It looked immaculate. They showed me two different available rooms; one was overlooking the atrium outside, and the other one was a bigger room. Both of them were very clean. The staff was wonderful, answered all the questions, and offered me assistance for getting my dad a cart through the VA so he can steer and drive since he's a retired vet. They were very helpful and the person who accommodated me was wonderful. They have a gourmet chef there. They showed us the menu and everything that the residents can choose from. They also hold a meeting every month to see if anybody wants to change or add some kind of a dinner or lunch. It was very accommodating for the people who live there. My tour was very informative. The layout of the place was very easy and very simple.

Kimberly

It is very nice, and Dad is doing very well there. They seem to engage him in doing things, and they make sure he's eating and getting out of his room. Dad has a very small room because he prefers. Dad goes to listen to music and talks with the other residents. Dad gets a well-rounded meal and dessert all the time.

Marcia163026

It was very lovely. I would have been happy with them for myself. They seemed very nice and welcoming. They gave me a cake to take home that was very good. It looked like they kept the residents busy. The rooms looked nice, clean, tidy, and kept up. The staff that toured us around was very nice and very informative. She wanted to help us more.

Douglas760131

It was a nice and clean facility. The people were nice, as well. It had a comfortable atmosphere, activities, and transportation to places outside the facility.

Rochelle3

The staff was very nice and friendly. The place looked very nice and clean. The food was very good, and the services were OK.

Caring94250350

My mother is here. Her room is clean and is nicely sized. The staff is very nice. They are very patient with her and very understanding of her needs. My mom is happy with everything. The dining area is very nice; it is like going into a restaurant. They have recreational activities like bingo and arts and crafts.

Karen90371850

It was in the neighborhood. We visited it and we thought it was very nice. They compared it with a couple of others and it was better than the rest. It was bright; it was welcoming. They have a nice layout. I think the staff is very good. It was a nice-sized room. I think it was probably one of the biggest ones there. I think it's about 400 sq. ft. It's a beautiful room. They have a nice shower that my dad can sit in and the setup is pretty much like his old apartment. They have a lot of activities. They have various day trips. They had a trip to the Red Wing game which is the local baseball team. They had an outdoor fair for the families. The dining room is very nice. The portions are plenty and he seems to enjoy the food.

Caring88351150

It was very nice. I liked it the best for my mother because the room we could have gotten would have been close to the dining area, and it was furnished so it would have been an easy move. The accommodations were fine. The working attitude was very good, and the staff was very friendly and answered all our questions. They had an activity calendar that included arts and crafts and social hours for entertainment.

William27

Per doctor's recommendations, we moved my uncle to them and it is very convenient because everything is on one floor. They have services that are good for him. The staff is very pleasant and adequate. The food is fine. He did complain a little bit but then he is very finicky. They have activities like dances and music that he enjoys. They also take them on trips. He seems happy because he is with the people of his own age. I would recommend them to others.