Brownsburg Health Care Center

Mabell

My brother was there for a little over 4 months. He needed a safe place to be. They seemed very nice and caring as I live out of state I relied on them to communicate with me about care and any concerns. There was 2 or 3 he liked on the staff and the rest he said they are crabby and he was afraid to ask for anything as they may get mad and kick him out. His health declined rapidly and our sister discovered bed sores they seemed surprised he had them which we told nursing immediately and was assured they were to be treated. They only worsened. They had No working voicemail at nurses station so if you were lucky enough to get an answer you could not request a call back as they did not know you called. His room was unkept on several occasions. Several times there were no nurses or aides on a wing. Upon inquiring about that one nurse said they were short staffed and another one said they always had coverage. If that was so why could no one be found ? I truly would not recommend this facility if you can not be there to monitor care for your loved one. As I said I live out of town and could not be there

Caregiver34

Sadly, my wife acquired early age Alzheimer's Disease. After five years of caring at home, It was time to move into a facility with 24/7 memory care. I needed a place for her safety, personal care and honestly, to give me a break. I had reached my limit, lovingly, while she was at home. After visiting a few facilities, we chose the BBHC, the same place her dad lived with Alzheimer's in the 1990's. A few senior members of the staff remember her dad. The fact that they continue their employment and care for all of these years says a lot to me as a good place to work and serve. The building isn't flashy and modern, but very comfortable. The staff are wonderful. I really appreciate that friends and family can come anytime. We were allowed to personalize her room with things from home. We're allowed to bring in her favorite meals from home.

maemay

My father was a resident here. He was chemically restrained and over-medicated. Sores on his knees and arms were not well-treated. Nurses and other staff members were not responsive to our concerns and complaints, and also appeared to be offended that we would even question their treatments and authority.