Alden Poplar Creek Rehab and Health Care Center
1545 Barrington Road, Hoffman Estates, IL 60169
Featured Review
5
|
June 3, 2021
My mom is in Alden Poplar Creek. She is cared for very well. She has gained 1.5 pounds, she is doing well, and she is very happy. I have had in-person and Facetime visits. The staff is very attentive, very accommodating, and very professional. They're great. She says the food is very good.
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About Alden Poplar Creek Rehab and Health Care Center in Hoffman Estates, Illinois
Alden Poplar Creek is a senior living community situated in Hoffman Estates, IL. It provides various care options, including short-term rehabilitation, skilled nursing, respite care, and hospice care. The community features private rooms, offering residents a comfortable and personal living space.
Rooms at Alden Poplar Creek are equipped with several amenities to enhance the residents' experience. These include provided meals, outdoor common areas, WiFi/internet access, communal dining, shared common areas, and spiritual activities/programs. These amenities aim to create a supportive and engaging environment for all residents.
Alden Poplar Creek also offers a range of services to meet the needs of its residents. These services include physical therapy/rehabilitation, nursing staff, medication management, special dietary accommodations, occupational therapy/rehabilitation, and assistance with activities of daily living (ADLs). Additionally, the community has a chef on staff to ensure that meals are both nutritious and enjoyable.
Medicare
Health
3.0
Overall
2.0
Quality
3.0
Staff
1.0
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Reviews of Alden Poplar Creek Rehab and Health Care Center in Hoffman Estates, Illinois
3.0
(4 reviews)
Facility
2.7
Staff
2.7
Food
2.3
Activities
2.0
Value
2.3
Run - Do not use this facility
1
|
October 16, 2022
I would not recommend this facility to anyone. I gave it 1 star only because I had to. My mother was in there & I had to ask for things everyday & nothing was ever done. They do not communicate with each other. The staff was ruff with my mother. She fell out of bed several time & was not found for some times more than a half hour. They lost her belongings. And I know she was not getting enough food. I saw how they fed her & I was shocked!
Kris kaz
1
|
June 8, 2022
- No communication from staff after your loved one has entered the facility - Conflicting responses when you get one from staff - Patients so medicated they can not move/walk/eat - 'Rules' and 'Laws' change at every turn, and each staff member is unsure of anything - Leadership does NOT reply to repeated messages, its almost impossible to get a response on what happened, how - Mother has been waiting 18 months to see a dentist - Mother has fallen multiple times in 6 months but no one knows 'how' or 'when' they only know they found her.....but cant explain how long she was laying in the floor - Activity coordinator is very kind - Meal time is fun for the residents do NOT put your loved one in this facility, you will regret it the moment you drop them off.
N.M.
5
|
June 3, 2021
My mom is in Alden Poplar Creek. She is cared for very well. She has gained 1.5 pounds, she is doing well, and she is very happy. I have had in-person and Facetime visits. The staff is very attentive, very accommodating, and very professional. They're great. She says the food is very good.
happymomfoundahome
5
|
July 9, 2017
I can't say enough how wonderful the staff is at Alden Poplar Creek. Mom tells me everything that goes on and she only has great things to say. They know her and care about her like family do. I looked at a lot of places before deciding on Poplar Creek, many of them looked prettier, but there's no smell and you can tell that the residents there are happy the minute you walk in. The nurses keep us well informed and if there's ever a concern it's very easy to get in touch with the administrator or head nurse, even on the weekends. So glad we found this place.
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