Villa Palazzo

Tara

My mom moved to the memory care of Villa Palazzo, and so far it's been excellent. I like the fact that it's a Montessori community, they go there to thrive and not to die. The physical appearance and the decor are beautiful, they have halls set up that are geared towards the state of Georgia, such as Georgia Bulldogs, pastry street, Southern Comfort, Savannah, and so on. The room is adequate for what she needs, it's a private suite with a bathroom and no shower, and they have a spa area. The only thing that the room does not have is a personal shower, just a bathroom. They provide exercise, they provide outings where they take their residents shopping, to the botanical gardens, or the zoo for a day out and just sightseeing the community. They have bingo, a movie theater, they have a salon, and they have an ice cream parlor. The value is adequate for the services that they provide. We chose them also because they had adequate space and availability for my time of need.

Jenny

We found Villa Palazzo for mom, and she's moving in tomorrow. I like the area. I like that it was small. It wasn't too big, and it was very welcoming. The residents were happy. It's very clean. They have a lot to do. They have TV. They have a weight room. They have social gatherings, where the residents get together and do Bible study or play cards. We have a studio for her. It's adequate. They're in the process of redoing the garden area, but it's a nice little area where they can go out. They have tables and chairs, and they do activities out there as well. I haven't seen the food. They offer rides to and from doctor's appointments within eight miles.

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Martha

My loved one is in Villa Palazzo. It's a nice facility and it's less expensive than most of them. He likes the food there. He's got a two-room apartment and it's a nice size. It's a bedroom, a living room, and a kitchen. He's happy there, which I was surprised he was, but he is. The staff is very friendly and very helpful. They've got like an atrium and he sometimes walks. It's an enclosed area in the building and he can exercise outside there and walk. I know they have activities, but I don't think he participates in them. They have some exercise equipment. He does physical activity with a staff member. All he does now is go to the doctor and watch movies. He thinks he might be able to drive again, but I doubt it very much. He could have his own car there. He's been in the hospital twice now and both times they've taken care of things for him, and kept his mail and all that for me.

Provider Response

Donna

We kind of just showed up at Villa Palazzo and they showed us around. I'm running out of time to go and physically do the tours so that's why I tried to do it yesterday. My brother needs full care. He can speak and eat but he has incontinence that he needs help with. He needs help standing up because he can't stand or walk yet so we went to see assisted living with extra care. The place is under renovation right now so everything is nice, fresh, and clean. We had a really good impression. The staff was very, very nice too. I think they'll be exactly what my brother needs. If we can afford it, this will be the place we will choose. They have a spa, a physical therapy room, a sports room, a gym, and a room that can be reserved to have dinner with the families.

Provider Response

Brigitte

My husband is in Villa Palazzo, and he's very happy. At home he's lonely because most of the time he's alone. Now he has found people. He can go outside in the garden and have chats and conversation with the other residents living there. He said the food is very good, and he likes his apartment. He has two rooms, and he loves it. All in all, he's very happy, which makes me very happy. He's doing most of his cleaning because he wants to be busy. He is doing his laundry himself, although somebody would do it for him. I had to bring him his own laundry detergent. He's dusting to stay busy. He would have mentioned something to me if he was not happy about it. He met a few residents, and they met in their apartments or outside in the garden and talked. The outdoor area has a very calming atmosphere. They have a little waterfall with chairs around it. I could see residents sitting in front of it and just looking at the water. They'd talk and chat. He enjoys the food. He says it's very yummy. It's warm and tasty. There are choices, and he always finds one he likes better than the other. Breakfast is between 8:00 and 9:00, and then there's snack time at 10:00. Then 12:00-1:00 is lunch time with coffee or tea at 3:00-5:00. Then 6:00-7:00 is dinner time.

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Amber

Villa Palazzo was called Sandy Springs Place before and they literally changed their name on the day we showed up, so they were disorganized, unfortunately. They didn't know I had an appointment with them. One came out and talked to me, and we were able to see a room, but we weren't able to tour the facility. They were switching ownership. The pricing was better, but I didn't feel comfortable putting my mom there first. They only allowed us to see one room. It was a decent size, but with a little less closet space. They had a community space, so I'm sure they have activities. It's two floors and they have a memory care wing as well. It just needed some updating and the person who toured me talked about what was going to happen under the new management, and she included that they needed some updating.

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