The Phoenix at Johnson Ferry
9 Sherwood Lane Southeast, Marietta, GA 30067
Featured Review
5
|
February 26, 2023
Phoenix is currently providing excellent care for my loved one. The facility is beautiful and was recently completely renovated. The food is great. They have lots of activities that the families are welcome to join. (Such as Valentine's Day Brunch and Mardi Gras celebration.) The caregivers are very good Staff is responsive to any concerns I have.
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About The Phoenix at Johnson Ferry in Marietta, Georgia
At The Phoenix at Johnson Ferry our difference is built on the understanding that aging and memory loss affects everyone differently; therefore care and services for seniors should be designed to serve the uniqueness of each individual. A dedicated team of trained, engaged, and loyal associates delivers all individualized and group programs. This team appreciates the complexities of the aging process and shares our core belief, �When it comes to your loved one, EVERYTHING matters.�
The Phoenix at Johnson Ferry care for our residents as we would our own family. Our goal of overall wellness is incorporated into every aspect of our assisted living with apartment style suites, individually tailored activities, and purposeful interaction. We strives to create a family atmosphere where establishing trust and building relationships is key. Our highly qualified staff is chosen not only based on their education, previous experience, and in-depth knowledge of senior care, but also on their ability to serve with compassion in every circumstance.
We specializes in managing the highs and lows of individuals living with Alzheimer�s or the many forms of dementia. We understand the affects memory loss can have on the entire family. We welcome the opportunity to care for your loved one with compassion and understanding.
To learn more about this provider�s license and review other available state reports, please visit:
Georgia Healthcare Facility Regulation - Find a Facility
Services and Amenities of The Phoenix at Johnson Ferry in Marietta, Georgia
Dining
- Communal Dining
Languages
- English spoken
Transportation & Shopping
- General Transportation Services
Health Services
- Medication Reminders
Outside Amenities
- Garden
Financing & Payment Options
- Rent And Care Fees
Housekeeping & Maintenance
- Housekeeping Services
Pets
- Pets
Additional Amenity Information
- Housing: Private room for Assisted Living, Private and Shared Rooms in Memory Care
- Special Comment: Phoenix Senior Living, whose leadership collectively has been serving seniors in the Southeast for more than 30 years, believes that transitioning into your new home at Johnson Ferry Senior Living welcomes a new chapter in your life, where seniors can live as independently as they desire — a life where seniors Live, Love, Learn.
- State Licenses: 002697
Costs for The Phoenix at Johnson Ferry in Marietta, Georgia
Assisted Living
$4,050
Starting Price
Memory Care
$5,650
Starting Price
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Reviews of The Phoenix at Johnson Ferry in Marietta, Georgia
Bob
5
|
October 14, 2023
I have chosen The Phoenix at Johnson Ferry for my wife because of their friendliness, the number of people that are there, their activities, and its proximity to my existing house. For what I needed, everything was fine. It's not like one is far superior to the other, it was more the people and the comfortable feeling there. The girl at the front desk was awesome.
Provider Response
Lilianne
1
|
October 7, 2023
At this time, October 2023, I do not recommend this facility. Multiple errors happen daily. Management is trying but failing to right the ship. Front line staff is nice but it does not appear to be enough help. They’ve hired the GA minimum and not a person more, I think. The residents enjoy the giant crossword puzzles, but they’ve done each puzzle 4 times, and mgmt is too cheap to purchase a new book. The food is not great and sometimes inedible. The place is depressing. My relative was there for 5 months before the apartment floor was mopped (supposed to be done weekly). On and on and on… look elsewhere until this becomes a smooth sailing ship.
Provider Response
Mike
4
|
April 23, 2023
I toured The Phoenix at Johnson Ferry. They had a wide variety of people there. I liked the energy of the people that work there, they had the patients up and doing things while I was there. They were out on the balcony having a picnic. I liked the fact that they had a geriatric doctor that came in once a month, or once a quarter, and they also help them out with other doctors' appointments and that sort of stuff. The staff is very knowledgeable and very helpful, and they seem to know all their patients. I have looked at the meals, but I have not actually tasted them. The place was really clean, it was well-kept, and organized. The rooms were not as big as I would have liked, but they were big enough and had everything that was needed.
Provider Response
family11111
5
|
February 26, 2023
Phoenix is currently providing excellent care for my loved one. The facility is beautiful and was recently completely renovated. The food is great. They have lots of activities that the families are welcome to join. (Such as Valentine's Day Brunch and Mardi Gras celebration.) The caregivers are very good Staff is responsive to any concerns I have.
Provider Response
Raymond381818
5
|
March 30, 2017
My mother was in Atria (Atria Johnson Ferry) for 2 years. It was a beautiful place. It was excellent all the way around. It was a very nice operation and a beautiful place. We ate there all the time, and food was fine. Again, Atria Johnson Ferry was well-run and very well maintained. They had activities everyday. They would take people out for outings if they want. You can choose what outing you want to go or if you want to go out to stores, they would take you out that way also. They're very accommodating. The dining area was first class. It was very nice. It was beautiful also. I couldn't ask for anything more. My mother's room was very nice too.
Steve421360
3
|
August 22, 2016
We liked how small Atria Johnson Ferry was, but it didn't seem as vibrant inside. It seemed nice, and the people we met were nice. The rooms were not as nice. It was fine.
Provider Response
Caring105481750
4
|
April 25, 2015
My father-in-law was at Atria Johnson Ferry. We found it through a website. The facilities were extremely nice, clean, and decorated in a traditional style that was very homey. The staff was extremely interested in getting to know my father-in-law and had as many people calling him by name as possible, which I think is great. They also showed a great interest in helping him meet people who were already there that might become friends or their buddies. That was also nice because he was going into a completely different lifestyle. He was there for two or three months. The rooms were what you expect -- e.g., there was enough room for a bed and maybe a dresser and chair. They were basic rooms. They have other larger suites that have a living area with a kitchen, more space to put a sofa, and a place to visit with people. My father-in-law got the larger size, and we were very pleased with the space. With regards to meals, they accommodate my father-in-law when his schedule didn't allow him to have a meal within the regular timeframe. They would make him a turkey sandwich on the fly -- so to speak -- outside of their regular hour which we appreciated. Several times a week, they have a happy hour. They have a game room where there were ongoing activities like puzzles, bingo, board games, and crafting. They also bring in live music and karaoke. They also have scheduled visits to different shops, grocery stories, etc. They have a committee who helps give input on what the residents would like to do. I felt very good about security.
Anonymous102908450
4
|
March 7, 2015
The people were wonderful at Atria Johnson Ferry. I thought the rooms and apartments were interesting and well designed. The food was good, and the dining room was very nice. They seemed to be very well rounded. They have activities like singing and cards, and they bring in different performers. The facility seemed very secure.
Caring0022
5
|
February 26, 2015
Atria is a personal care home, and they have the best food and the best staff of any place on the planet. They are awesome. I really like them. The only thing is they only have personal care home. The thing that I like best about the place is the staff is very young, observant, and alert. They are not there to do a job; these people are really devoted. I love them. The nurse was helpful; she really gave me really good advice and was very supportive. Everything was so good, and they were so on top of everything. They were really attentive -- every person and even the janitor. They were aware of the mental state and the physical state and were ready to help no matter what. They had a happy hour every Wednesday I think with actual wine.
Stacy5
5
|
January 26, 2015
It was smaller, and I like that they didn't have as many residents. My father is a veteran, they have a full wall with all the veterans, and it was just nice. The staff was nice, and we like the room. It was more of a studio, so if people brought a wheelchair, it would not be obstructed. We were trying to look more down the road if he did end up with a wheelchair. It is more open. That's what we like about them. Atria Johnson Ferry is nice because they do more activities than just bingo. They have so much to choose from.
Sharlene1
5
|
May 21, 2014
My mom has been at the assisted living facility of Atria Johnson Ferry since February. The facility is excellent. It’s everything we hoped it would be. It's clean. The food is not quite as good as my mother likes, but she is very picky with cooking, and the chef there doesn’t quite cook that way, so that is the only problem. With their activities, they do have activities every day, and they have an activity director. They have massage once a week.
jbmarietta
1
|
February 17, 2014
6 days after signing a contract to move my Mom into the assisted living section at Atria, she broke her arm and had to go into rehab. While I informed Atria that she would be unable to move in, they insisted on waiting to see how the reassessment would go. After 3 weeks, the Atria nurse visited and said she could move in, but would require 24 hr personal care - at a cost of 3 times what our original contract provided. Not only would they not discuss a prorated rebate, the manager in charge would not even take the time to return my phone call. If considering this location, please go in with yours eyes open!
Provider Response
I am sorry to hear about your mother’s broken arm and hope she has a full recovery. We apologize for the communication concerns you mentioned in your review and welcome the opportunity to discuss them with you personally to gain a better understanding of the situation. Please contact us at customerservice@atriaseniorliving.com including “Atria Johnson Ferry” in your subject line.
newtoatlanta
4
|
August 27, 2013
Atria is too far. I wouldn't want my mother that far. The facility is nice but not as new. They do have nice common areas but they don't have garden there. It has a nice atmosphere, although I felt like it is more urban and not as cozy. Nevertheless, their staff is very pleasant and they have many activities.
july78
5
|
September 6, 2011
My mother enjoyed her stay here. They took excellent care of her every time I came to visit I'd ask her how everything was going and she never complained. Every time i came to visit her bedroom was always clean, neat, trash taken out, and she always looked great they made sure she had on clean clothes at all times. I even watched some of the staff help her with her makeup
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