Chardonnay Hills Care Home

ewo1992

Friendly caregivers. Owner is also friendly and very communicative.

Carissa A

Overall, this place is alright. Most of the caregivers are friendly toward my dad who lives here and are willing to help. We’ve personally had the best experiences with the caregiver Maria! She’s always been very friendly and helpful. While we’re appreciative for the caregivers, the owner, Randy, nearly makes it impossible for an enjoyable experience. He’s awful at communication; when respectfully asking if he could communicate things regarding my disabled dad, he said, “I don’t owe you sh*t.”. He’s been extremely disrespectful to my family and me; I have proof of this through an audio recording. I’m thankful for the caregivers, but Randy has turned this care home into such a hostile and negative environment that I don’t feel comfortable. When it’s my dad who’s disabled, I want full communication and respect given to me, and I’m not receiving that here.

Jim

They were wonderful. My mom had been in three different facilities before she was in Chardonnay Hills. It was by far the best one that she was in. It was the most personal and family oriented. They were the ones who accommodated her cats, nobody else. It couldn't have been better.

Kandie

It's been a great experience. Chardonnay Hills is very clean, laid out really nicely and furnished adequately. It's not fancy or anything but it’s very homey. This is a ranch style home so the hallways are large enough should she ever need a wheelchair or anything. My mom is not handicapped at this point and walking is still not an issue. The dining room and living room are connected so there are times that after the residents eat they'll hang out in the living area and watch TV. Randy, the owner has been fabulous. He always celebrates everybody's birthday and he makes them whatever they want. All of the food is pretty much homemade or pre-made from Costco. My mother has actually gained a little weight since she's been there which is fine. There are two main caregivers. They've been there the whole time we've been there which has been now 4 years now. The part time person has gone in and out so they have a couple of different people but everybody has been SUPER nice. My mom has been really well cared for. She had just dementia, so she couldn’t remember what she ate 5 minutes ago or whatever. Randy goes above and beyond what I would expect. When I first put my mo there, I was living in the area. Since I moved out of state, he takes and fills in for me. He allows pets and mom has a cat. This particular cat must be groomed once every six months so he takes the cat to the groomer, he calls me and I give the credit card to the groomer. He takes care of it; I mean it’s really awesome that he goes the extra mile for her because her cat is a big deal in her life. I feel that the price is very fair for what I pay a much better value than if she was in assisted living.

Shelba

Chardonnay Hills is very nice and homey. The staff is great. They're very nice and very accommodating. I don't have any complaints with the staff. They bathe me and provide me with all the necessities that I need. The food is very good too. We have a hot meal every night or a hot breakfast and sometimes cold cereals. My husband and kids take me out too so as far as the facility providing trips, we don't have that. I have nothing to compare it too so it's worth the price. I really don't have any complaints.

Carol

My mother receives excellent service at Chardonnay Hills. She is really happy there. It's a wonderful home that is kept extremely clean. The staff is wonderful. They're really caring and loving. Mom lives in the home with several other women. They all have private rooms and they're happy. They're all VERY well taken care of. The staff is attentive to their needs. My mother can no longer walk and she's incontinent. She was ill for a while and she was taken good care when she returned from the hospital. I can't say enough good things about them. I don't think I could ever find a better place. They have nutritious food and it's a variety. The residents are pretty well nourished. I have nibbled on some of my mom's food and it's very good. In the morning, they have oatmeal with fruit, toast or coffee. They'll also have scrambled egg with sausage, bacon or toast or coffee or juice. My mom likes blueberry. The owner of the home brings blueberry just for her. I mean if you have special wants, they have it for you. I think most of the food is from Costco so its quality. I can't think of one thing to complain about. They're pretty amazing. I think the amount of money that I pay is excellent. I'm very blessed to find Chardonnay Hills.