Chaparral Winds Retirement Community
16623 N. West Point Parkway, Surprise, AZ 85374
Featured Resident Review
4
|
May 10, 2024
I moved to Chaparral Winds Assisted Living. It's just a bedroom, a bathroom, a living room, and I have a kitchen in it too. I usually take my dog out for a walk. The employees were nice to me. The facility is nice and clean. I didn't like the food that much, so I made my own, but they offered three meals a day.
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About Chaparral Winds Retirement Community in Surprise, Arizona
Chaparral Winds Retirement Community offers Independent Living, Assisted Living and Memory Care all on one campus and under one roof. Our Independent Community offers a stress-free rental environment with short term leases at very affordable prices. Luxury apartments surrounded by acres of beautifully landscaped grounds, shaded walkways, and a large lap pool are all within our secure, gated community. The Assisted Living program focuses on the individual needs of each resident and includes services and amenities for the resident who requires minimal assistance in carrying out the activities of daily living. Our Memory Care is all-inclusive and features a highly specialized program in our secured "Serenity Wing" for the residents whose needs are more unique due to memory loss or confusion.To learn more about this provider’s license and review other available state reports, please visit: Arizona Department of Health Services Public Health Licensing
Reviews of Chaparral Winds Retirement Community in Surprise, Arizona
4.0
(17 reviews)
Facility
4.5
Staff
4.8
Food
4.5
Activities
4.2
Value
4.6
John9
4
|
May 10, 2024
I moved to Chaparral Winds Assisted Living. It's just a bedroom, a bathroom, a living room, and I have a kitchen in it too. I usually take my dog out for a walk. The employees were nice to me. The facility is nice and clean. I didn't like the food that much, so I made my own, but they offered three meals a day.
Carolyn
5
|
April 21, 2022
My dad's very happy at Chaparral Winds Retirement Community's assisted living and they've been very good at helping him with all his needs. If he's happy, we're happy too. The people who work there seem very, very helpful. He has mentioned that previously, his appetite was pretty much non-existent but now he's eating well again, so that's good. They have lots of activities and as soon as he gets stronger, he's looking forward to getting out and doing more. His apartment is very clean, everythi...
Jim
4
|
April 7, 2022
So far, Chaparral Winds Retirement Community has been really good, and the big thing why we chose it was because it's all inclusive. So, if it gets worse, most expenses don't go up. The food, the care, and the staff have all been really good. They check their residents day and night. My dad is in a studio with his own bathroom, living area, a refrigerator, microwave, and a sink. So, it's comfortable for him. Everything's clean and nice. It's pretty roomy. They have activities for them, games, a...
Resident here
5
|
February 20, 2022
Chaparral Winds Retirement Community…. Like living on a cruise ship. If you are trying to decide whether to sell your home and move into a Retirement Community, look no further than Chaparral Winds and here’s why… I am 74yr old and LOVE living here. To tell you why, I will give you an analogy…. My husband passed away and living alone whether in a house, or an apartment wasn’t cutting it. I was still “alone” in my home, eating alone and having to force myself to do things outside of my home. ...
Ted's niece
5
|
April 21, 2020
My family and myself were lucky that when our beloved uncle Ted needed to be placed on Hospice, he was a resident at Chaparral Winds Assisted Living in Surprise Arizona. Our uncle was never diagnosed, but after 94 full years he developed “ The Dwindles.” The combination of care provided by Chaparral Winds and Hospice, and the Case Management that Hospice provided allowed our uncle to remain in his home until the end. As CW is not a nursing home Hospice was required to oversee his end of life ca...
MG
4
|
July 3, 2019
I chose Chaparral Winds Retirement Community -- after looking at four or five others -- because of the price, what it covered, the atmosphere, what it looked like, and the overall appearance of the place. There weren't many activities going on. I would definitely recommend them because I'm happy here. It's a very nice place.
Joanne
5
|
May 28, 2019
My in-laws have moved into Chaparral Winds. It is very nice. There is a choice for independent living or assisted living, and they even have memory care. Many staff members have been there for a long time. They're very pleasant, came in, and introduced themselves right away. They seem to be very on top of things. Chaparral Winds is a very clean place. My in-laws like the food. They have music from time to time, and they go out just to get to stores. They are welcome to go over to the independent...
Anonymous789
3
|
July 26, 2018
I was very surprised that Chaparral Winds couldn't handle our situation. My husband went in and he was fine, but they couldnt handle him, and they put him in a hospital before they contacted me and let me know what was happening, so I wasn't happy. The place was clean and had good food. I liked the people, but I don't understand what happened with my husband.
leilani999
1
|
October 12, 2017
Food is horrible! Personal is all related, or young enough to be questioned. Head of Maintance (don) is disrespectful to elderly no matter if they are wrong or right. Disrespectful and takes forever to get any concern or comment done. Interior is old and deteriorating, front lobby couches smelled to high heaven. My god! This place really needs to be ran right bc its not happening. (Not only did residents complain, but i have witnessed all the above!)
mmorri
1
|
July 28, 2017
Mom lives here. They frequently leave meds around her room. Her room is never cleaned.
Nancy422132
5
|
March 7, 2017
Chaparral Winds is fantastic. They have just about everything I can think of. The room is a two-bedroom unit and is quite large. We were able to try the food several times, and the staff is more than friendly. The surroundings were very pleasant. There is plenty of outdoor space. It is exactly what we are looking for.
Karen123
5
|
January 8, 2017
Outstanding! Elegant & beautifully maintained, Chaparral Winds offers independent, assisted living & memory care in adjoining buildings. I was VERY impressed with the wonderful, compassionate care they provided for my 96 year old mother during a recent respite stay. They staff is extraordinary - so kind and helpful. Location is ideal, making it easy for visitors to stop by. Food is terrific, there are plenty of activities and guests and visitors are made to feel welcome. Pricewise, it's one of t...
Yolande
3
|
October 13, 2016
I have visited Chaparral Winds because I go there every week. There’s a gentleman whose care I oversee. Their facility leaves things to be desired. This is an assisted living facility, and they’re supposed to be helping the clients there. It is sad. The food is very good. But as far as the personnel, it is not the same. A few of them spend some time with the clients, but very few of them. And it always smells. It smells like urine, and it seems they could use disinfectant or something. They don’...
Happy Visitor121640050
4
|
March 13, 2016
Chaparral Winds Assisted Living was a very nice facility with nice bedrooms and a pool. The staff was very helpful and answered all of my questions. The dining area was big and beautiful.
Cindy120070650
5
|
February 16, 2016
Chaparral Winds Assisted Living has a pool. The place also has an independent living section in which they have separate little homes with garages. I looked at those, and they were really nice. My friend’s mom has a lot of furniture in her room, but other than that, her room is very nice. The food is very good. The staff is very nice and very cooperative. They really like my friend’s mom. They just treat her really well. When she doesn’t feel up to going to the dining area, they bring her meal u...
Caring
5
|
August 10, 2015
We just liked the place and the room, and the pricing structure was better. I live in North Carolina, so I am not there as often, but all the reports I have had been very good. I would recommend Chaparral Winds to anyone looking to place their parents or in-laws.
leezee
4
|
June 10, 2011
An absolutely beautiful facility! In fact, my husband and I, on visiting this facility with my father in law, both agreed we'd live there. Immaculate. Tons of trees, extraordinary friendly staff and though their web site states three meals per day, we realized it was only two. Meals are served in a cafeteria so each resident is responsible for getting to the cafeteria. My father-in-law is in the early stages of dementia, so this was a slight concern of ours, but we were assured that out of ...
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Services and Amenities of Chaparral Winds Retirement Community in Surprise, Arizona
Dining
- Communal Dining
- Guest Meals
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Parking Options
- Parking Lot
Room Amenities
- Cable/Satellite In Unit
- Kitchen Appliances In Unit
Financing & Payment Options
- Rent And Care Fees
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Languages
- English spoken
Personal Care
- Meal Preparation
Transportation & Shopping
- General Transportation Services
Guests
- Overnight Guests
Outside Amenities
- Garden
Pets
- Pets
- No Cats
- No Small Dogs
Staff Training & Qualifications
- Staff trained in memory care
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