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The Park at Surprise

14630 W Parkwood Dr., Surprise, AZ 85374

(800) 558-0653

Verified Partner

4.8

(14 reviews)

Starting Price

$3,200

Care Offered: Independent Living

Pet Friendly

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About The Park at Surprise in Surprise, Arizona

The Park at Surprise Independent Living Community offers signature independent living with a multitude of conveniences to enhance your active lifestyle. Anytime of the day or night, our staff is ready to serve you. Let us do the cooking, cleaning and maintenance! While you put your feet up and enjoy the peace and quiet of your new home, or take advantage of the many activities, that keep a bounce in your step. Whatever your interests, we can help provide the tools to make it happen! Open Floor Plans Plantation Shutters Gourmet Kitchen Elegant Cabinetry with Brushed Nickel Hardware Cesarstone Countertops with Subway Tile Backsplash Full-Size Stainless-Steel Appliances, Included Dishwasher Balconies or Patios Fireplaces with Wood Mantel and Tile Trim Stacked Washer and Dryer Individual Climate Control Ample Walk-In and Reach-In Closets with Organizers Housekeeping and Laundry Services Complimentary Wi-Fi All Utilities Included (Minus Phone) Extended Basic Cable T.V. Electronic Check-In System Secure, Gated Community with Coded Entry and 24/7 Camera Surveillance On-Site Storage Covered Parking Cooling/Misting Systems For those who appreciate beautifully-appointed and purposeful design coupled with luxurious amenities, The Park is designed for your lifestyle. However you decide to spend your days, whether in privacy or social engagement this is the perfect setting. Urban sophistication meets extraordinary experiences.

Map of The Park at Surprise

Services and Amenities of The Park at Surprise in Surprise, Arizona

Pets

  • Pets

Additional Amenity Information

  • Housing: Cottages
  • Special Comment: Our trained and tenured staff is here to serve the many differing needs of our residents, promoting creative thinking and learning, with patience, kindness and, above all, compassion. The later years of life can bring many joys and many challenges. We are committed to making these precious years fulfilling and enjoyable. And we will do this through our founding principles of excellent care and service.

Costs for The Park at Surprise in Surprise, Arizona

Independent Living

$3,200

Starting Price

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Reviews of The Park at Surprise in Surprise, Arizona

4.8

(14 reviews)

  • Facility

    5.0

  • Staff

    4.9

  • Food

    4.8

  • Activities

    5.0

  • Value

    4.8

Patricia

5

September 22, 2023

I visited this facility

The Park at Surprise was very nice. The facility had lovely furniture and furnishings. It was really very high class. It was a very new facility. We saw a 2-bedroom apartment and it was very nice. We had lunch there, and the food was very tasty. We went to different rooms where they had classes and activities, and they all looked very nice.

Provider Response

Patricia, Thank you for your wonderful review of The Park at Surprise. We're so glad that had the opportunity to visit our community!

BttyBx

5

June 23, 2023

I am/was a resident of this facility

I am so sad that I have to leave my home at The Park at Surprise. I live in the 2bedroom den style on the 1st floor that is 1100 square feet I believe. My patio and windows face the pretty courtyard, they remind me of my travels in Europe. I am leaving bc my health has declined, I didn't want to bring caregivers into my home to prolong the short term time I have per my Doctor. My Daughter up north in Az wanted me closer to her and to be in a Assisted Living just in case. I understand that is what is needed, but its so bitter sweet. On the other hand, it is time. I have made so many friends here, staff and residents. When everyone on the web or in this building talks about how The Park is like a Family...well its because it really is. I have friends that live at other buildings like this, I visit frequent for Bridge games. This place place really does feel warm and welcoming. You feel safe, you feel valued. We are all honored by the staff but not on a pedestal, its just different here. The food is great, nobody is perfect though. Everyone has different tastes and views for themselves... so I say try the food yourself and be the judge. You'll love the place and the food, the staff will be that extra bonus.

Provider Response

Thank you so much for your heartfelt review of The Park at Surprise. We are so sad that you need to leave our wonderful community. You will be missed!

ChckandJdy

5

June 23, 2023

I am/was a resident of this facility

We have been a part of The Park at Surprise since March 2020, pretty much from the beginning. Me and my husband moved from Sun City Grand from a large home, did not even think about moving. Until we came and saw this place and the people in it. We are past our three year mark now, and we couldn’t be more happier. We live in the large Casita that is 1,450 square feet. We are definitely not going anywhere. The staff here is family to us, just like the other residents here. The food is amazing, the activities is always outstanding, all the way down to the magnificent housekeeping. "C" has been with the building from the very beginning, he is our confidant but also our adopted son lol. He used to be the Director of community relations over here, now he is in the ED position. That just shows you how this company treats their employees, and it shows through and though. We can’t say enough about our home and extended family. From house keeping to the chef. You all are the rock of this building. Thank you for everything.

Nancy

5

May 30, 2023

I visited this facility

My tour at The Park at Surprise was excellent. It was clean. It was beautiful and well-cared for. The residents intermingled. They were happy, and they were doing things. They have about any kind of games you want. They have lots of exercises. They have a gym and also a fitness trainer that will help them. They also have a walking club. They do Wii bowling. They have a barbershop or a salon, plus a pedicure and manicure station. The staff who worked with me, Brandi, was great. She was very accommodating. She answered all my questions, and she freely let me talk to residents. She also showed me the different ways of doing things there. For example, my mom has a dog, and she showed us where the dog would go to potty. I liked the smallness of the area. There are only about 85 residents. I didn't try the food, but the residents said it was really good. They could order whatever they wanted. It was a wonderful facility.

Provider Response

Nancy, Thank you so much for taking the time to mention all the things you loved about The Park at Surprise. We are so glad that we can offer such a wonderful living experience for our seniors!

ex--Hoosier

5

May 11, 2023

I am/was a resident of this facility

We are in our 3rd year at The Park and have only the highest praise for the facilities and the staff. The property is beautiful, well-kept, and very welcoming, easy to get around. The staff is completely dedicated to the safety, comfort, activity, health and welfare of the residents. The apartments and casitas are very attractively designed with excellent utilities. In addition to the customary amenities (beauty salon, movie theater, exercise space/equipmnt, craft room, etc.), there are various 'helps' in place (rehab/exercise professionals, for one) or regularly scheduled (e.g. podiatrist). In addition to the lovely dining room there is The Bistro cafe for lunching and socializing with friends. I urge everyone considering or curious about life in an assisted living facility to see The Park at Surprise first.

Provider Response

We are happy that you have so enjoyed living in our community at The Park. We are glad that you enjoy the amenities and can testify to the dedication of our incredible staff firsthand. Thank you for taking the time to leave a glowing review for us! Craig Martin, Executive Director

Big Decision

5

May 11, 2023

I am/was a resident of this facility

It was a big decision almost four years ago, but it was the correct one. I sold my house and moved into The Park at Surprise. Some of the faces may have changed over the years, but the quality has remained the same. From the smile from the receptionist to each of the other employees, it is a happy atmosphere. And that is not to mention the excellent management, delicious food, and great friends I have met.

Provider Response

Thank you for your glowing review of our community! We are so glad that you have been with us for four years and have been able to experience the delicious food and welcoming staff, as well as making great friends. Craig Martin, Executive Director

Florence

4

June 19, 2022

I am a friend or relative of a current/past resident

I went to The Park at Surprise. I only saw one place that a friend of mine lived in, and that was a casita. They give you breakfast for seven days but just five dinners a week and that's it. To me, that's not good because you have to cook for the weekend, and you still have to go and shop, buy lunch and stuff like that. It was expensive. The halls were nice. My friend has passed away but she had a casita, which was very nice. It was semi-detached.

Provider Response

Florence, Thank you for taking the time to share your positive experience with The Park at Surprise! At our community, our motto is to 'create happiness by providing the finest living experiences anywhere' and our ultimate goal is to exceed your standards. We are excited to incorporate new feedback as we continue to raise the bar in senior living. We would also love to have you join us for a tour so we may show you the entirety of what The Park has to offer. If you are interested, please feel welcome to contact our community at any time to set up your appointment. Thank you again! - Michael Bergmans, Executive Director

Elaine

5

September 28, 2021

I visited this facility

The Park at Surprise was wonderful, but it was just really expensive. It's a beautiful place. They have a beautiful exterior and interior. The apartment was wonderful, and the tour was great. The staff was very informative. He sat down with me and went over the different areas. Then he asked if I had questions. He followed up. It was a great experience going to The Park at Surprise. They have an exercise room. They have a game room, and they do have a beauty/barber salon.

Provider Response

Elaine, Comments like yours are the best possible confirmation that our efforts to ?create happiness by providing the finest living experience anywhere' are paying off. At The Park at Surprise, we strive to give you the best in service and luxury, and it means so much that you have taken the time to share your short but positive experience at our community with others. Thank you! ? Michael Bergmans, Executive Director

Susan

5

September 18, 2021

I visited this facility

The Park at Surprise was a close second for us, but it didn't have food 5 days a week, 3 meals a day. It's independent living and it is absolutely beautiful when you walk in. Everyone was very cordial and knowledgeable. The reason we're going to a retirement home is that I'm tired of cooking. I don't want to have to do what's for lunch and what's for dinner and it turned out they don't serve 3 meals a day every day but the other places do. The place was spic and span, very attractive and it was very light and airy with big rooms.

Provider Response

Susan, Thanks so much for the kind words about your short time with us! We aim to offer the best of Signature Independent Living, and receiving your 'seal-of-approval' means everything to us. Thank you for taking the time to share how The Park at Surprise impressed you, it means a lot to us. ? Michael Bergmans, Executive Director

Willow

4

September 12, 2021

I visited this facility

I went to the Park at Surprise to see their independent living. It was beautiful, clean, and new. I really liked the room. I went to one of the casitas or villas (that is what they call them), and that really impressed me. The only thing is that it was quite away from everything. I'd go get a scooter, so I can get around better because I have a cane right now. I get tired if I walk too long. The person who helped me out was very polite and kind. The dining area was nice. They also have a little bistro.

Provider Response

Willow, Thank you for taking the time to share how The Park at Surprise Independent Living Community impressed you. Comments like yours are the best possible confirmation that our efforts to 'create happiness by providing the finest living experience anywhere' are paying off. Your kind words mean so much to us and will be passed on to our team members! If you have any further questions or can help you in any way, please let us know. Thank you! - Michael Bergsman, Executive Director

B.T.

5

April 13, 2021

I visited this facility

The Park at Surprise was very, very satisfactory. They have second floor balconies, studios with a small office space, as well as one-bedroom and two-bedroom apartments. They have every kind of activity, from some crazy game they call "roll the ball and something," and a workout room. They were outstanding, very friendly, very informative, and they were some of the most professional I've seen.

Provider Response

B.T., Your comments and compliments truly made our day. At The Park at Surprise, we aim to offer the best of Signature Independent Living, and receiving your ?seal-of-approval' means everything to us. Thank you for taking the time to share how The Park at Surprise impressed you, it means a lot to us. Thank You! ? Michael Bergmans, Executive Director

Joan

5

January 29, 2021

I visited this facility

The Park at Surprise is beautiful and only a year old. The apartments are really nice. The only staff that I interacted with was the front desk and the gentleman who gave me the tour. He was the manager, I think. What I was looking at was a 1-bedroom den apartment and it was absolutely beautiful. It has two bathrooms, a nice kitchen, all new appliances, and granite countertops. It had a fireplace.

Provider Response

Good Afternoon Joan, Your comments and compliments truly made our day. At The Park at Surprise, we aim to offer the best of Signature Independent Living, and receiving your ?seal-of-approval' means everything to us. Thank you for taking the time to share how The Park at Surprise impressed you, it means a lot to us. Thank You! ? Michael Bergmans, Executive Director

Barbara

5

January 20, 2021

I am a friend or relative of a current/past resident

My mom already decided and she already moved in to The Park at Surprise. It's brand new, the price of it fits her budget, and she likes the food. She loves it and we have no complaints. It's very modern. She likes that it's all new appliances and it actually is really good for her. They've got a theatre, crafts, they've got all of the card games, and they always have happy hour every afternoon. She likes the layout because if she does tour left around the inside of the building that equals one mile, so she can exercise.

Provider Response

Barbara, Comments like yours are the best possible confirmation that our efforts to create happiness by providing the finest living experience anywhere' are paying off. At The Park at Surprise, we strive to give you the best in service and luxury, and it means so much that you have taken the time to share your incredible experience at The Park at Surprise with others. Thank You! ? Michael Bergmans, Executive Director

MG

5

July 3, 2019

I visited this facility

I went to the Park at Surprise. It's brand new and it's very nice, but it was just too expensive. The rooms were beautiful, very nice, all updated with ceramic and beautiful flooring, and everything was top of the line. They have a beautiful pool, they take you places, and there's a couple of different options as far as restaurants: they have a bistro and a regular restaurant that you can choose from. I would have loved it there, but I couldn't afford it.

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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