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Spring Hills Middletown

3851 Towne Blvd, Franklin, OH 45005

(800) 558-0653 (Caring Family Advisor™)

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4.6

(29 reviews)

Top rated on Caring.com

Caring Stars

award winner

Starting Price

$3,100

Care Offered: Assisted Living and Memory Care

Wi-Fi

Pet Friendly

Transportation Services

Spring Hills Middletown
Spring Hills Middletown
Spring Hills Middletown
Spring Hills Middletown
Spring Hills Middletown

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Spring Hills Middletown
Spring Hills Middletown
  • Top rated on Caring.com

Franklin, Ohio 45005


4.6

(29 reviews)


Bedroom Type

one bedroom apartment, two bedroom apartment, studio


Starting Price

$3,100/mo


Featured Amenities


Care Types

Assisted Living, Memory Care

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Aaron's Garden Senior Living & Memory Care

Middletown, Ohio 45044



Bedroom Type


Starting Price

$3,000/mo


Featured Amenities


Care Types

Memory Care, Assisted Living, Independent Living

View Community
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About Spring Hills Middletown in Franklin, Ohio

We want you to be at ease at Spring Hills Middletown. That's why we offer a myriad of services and amenities to give you not only the comforts of home — but peace of mind, knowing that you have premier staff on-site 24 hours a day 7 days a week, assuring that the highest levels of senior care available in Franklin, OH are at your fingertips.

From daily activities, organized outings, nutritional meals, a variety of exercise programs and much more — Spring Hills Middletown is here to provide you the finest senior living community in Franklin, OH. Our programs are individually designed for each senior assisted living options.

Come for a visit, stay for a lifetime! Spring Hills Middletown. Middletown, Ohio, in the middle of the Cincinnati/Dayton metro area, is a good spot to call home for a few days or forever. Located near Interstate 75 in Butler and Warren counties, Middletown adjoins the Great Miami River and borders the towns of Franklin, Monroe, Trenton, and Liberty and Madison Townships. From the mills at AK Steel, to the town's biggest employer—and one of the nation's top 100 hospitals—Atrium Medical Center, Middletown is home to a wide variety of business and industry.

Home to many cultural venues, such as the Middletown Arts Center, the Middletown Lyric Theatre and the Middletown Symphony Orchestra, Middletown residents can also take advantage of the short commute to either Cincinnati or Dayton to visit other easy-to-reach attractions. A 20-minute drive south to Cincinnati can net venues such as the Great American Ball Park (home of the Cincinnati Reds), the nationally acclaimed Cincinnati Zoo, Krohn's Conservatory, Newport Aquarium, and King's Island Amusement Park. The same 20-minute drive north to Dayton delivers attractions such as the Dayton Fine Arts Museum, the National Museum of the United States Air Force, Dayton Philharmonic Orchestra, the Dayton Opera, and the Dayton Ballet.

Regardless of your taste in shopping, the Middletown area has something for you. The Greens and Dayton Mall in Dayton and the Kenwood Towne Center and Tri-County Mall in Cincinnati, offer access to high-end stores such as Macy's while Cincinnati Premium Outlets in Monroe offers high-end store items, such as Sak's 5th Avenue, at outlet mall prices. And, for those of you who just like shopping for the fun of it, Monroe offers two giant flea markets, Trader's World and Paradise Isles, each housing acres of new and pre-owned merchandise.

Providing transportation to many of the local attractions, Spring Hills Middletown encourages residents to take advantage of all the life-enriching attractions our region has to offer. Where else would you be able to enjoy a lifestyle steeped in culture while receiving the finest in assisted living care and services?


To learn more about this provider’s license and review other available state reports, please visit:
Ohio Department of Health Long-Term Care Provider Search

Map of Spring Hills Middletown

Services and Amenities of Spring Hills Middletown in Franklin, Ohio

Diet & Nutrition

  • Diabetic
  • Vegetarian Diet Available

Games Hobbies & Recreation

  • Arts & Crafts Activities/Programs
  • Literary Activities/Programs
  • Educational Activities/Programs
  • Music Activities/Programs
  • Facilitated Field Trips/Outings
  • Tabletop & Other Games/Programs
  • Horticultural Activities

Housekeeping & Maintenance

  • Housekeeping Services
  • Laundry Services
  • Linen Services
  • Private Housekeeping Services

On-Site Services

  • Religious Services

Pets

  • Pets

Therapies

  • Physical Therapy/Rehabilitation

Personal Care

  • Cooking services

Dining

  • Communal Dining
  • Room Service
  • Guest Meals

Guests

  • Guest Parking
  • Overnight Guests

Inside Amenities

  • Entertainment Venues
  • Cable/Satellite TV in Common Area

Outside Amenities

  • Garden

Room Amenities

  • Wifi/Internet In Unit
  • Cable/Satellite In Unit

Transportation & Shopping

  • General Transportation Services

Fitness & Wellness Programs

  • Fitness & wellness facilities/equipment
  • Tai Chi
  • Salon Services
  • Yoga/Stretching opportunities

Health Services

  • Skilled Nursing
  • Medication Reminders

Languages

  • English spoken

Parking Options

  • Parking Lot

Specialized Staff

  • Nurse on Staff (Part time)

Kitchen Types

  • Kitchenette

Additional Amenity Information

  • Features: Library
  • Technology: Emergency call system
  • Activities: Computer class
  • State Licenses: 2287R

State Licenses

State License: 2287R

Costs for Spring Hills Middletown in Franklin, Ohio

Assisted Living

$3,100

Starting Price

Memory Care

$4,600

Starting Price

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Reviews of Spring Hills Middletown in Franklin, Ohio

4.6

(29 reviews)

  • Facility

    4.8

  • Staff

    4.9

  • Food

    4.8

  • Activities

    4.7

  • Value

    4.8

Top rated on Caring.com

2020, 2022, 2023

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Regina

5

July 29, 2023

I visited this facility

There's nothing least that we liked about Spring Hills Middletown. We liked the whole complex and the person that we'd spoken with. They were very informative. They had quite a few amenities. They had patios, salons, and extra activities. We looked at all of the rooms, from the studio to the one-bedroom. They're fine. The place was clean. It's near hospitals and restaurants.

Provider Response

Dear Regina, Thank you so much for your recent review. We do appreciate the time you took to leave us feedback.

Charlotte

5

May 20, 2023

I am a friend or relative of a current/past resident

My mom has moved into Spring Hills Middletown. What I liked most about them is it's very clean, and they group them to have them interact, even if it's just sitting. They are not sitting in their rooms all the time, they have them out doing activities. They're very hands-on and they try to cater to their taste, whatever they would like to eat. They're just very in tune with what that individual is, more of an individual care than some of the others. They try to keep in mind what the patient likes. After taking care of bathroom duties, the bathroom garbage cans are emptied and there's no odor. It's a nice facility along with the caregivers themselves. They're very caring and very hands-on. They try to get to know each patient individually and were just attentive to their personal needs. None of this care is cheap. Overall, it's a better value than some of the others that have fewer positive marks for them.

Provider Response

Dear Charlotte, Thank you so much for taking the time to leave us a review. We appreciation your positive feedback and hope it helps others looking for assisted living in Middletown, OH.

Cheryl

4

September 23, 2022

I visited this facility

Spring Hills Middletown was very nice and highly decorated. There were lots of activities. The tour guide was excellent. She was very friendly and knowledgeable. The rooms were nice. The upkeep was good. The dining area was nice. They had rooms with patios off there, which was nice.

Provider Response

Dear Cheryl, Thank you so much for your positive review and kind words. We appreciate your support.

Carolyn

5

August 12, 2022

I visited this facility

We chose Spring Hills Middletown for my mother. We saw everything and that's what impressed us. Laura, the woman that worked with us, must have spent a half hour just asking about my mom's needs and what she likes. Then, she took us all over and introduced us to some of the other people there. It was just so good and clean and it smelled good. It seemed like the residents were happy. They had a wraparound porch with white rockers where my mom could just go out and sit. There's a courtyard with trees. She could start out paying for it with her own money, but they would also accept Medicare, and that appealed to us. It seemed like they had a lot of different activities and what impressed us is they wanted to include the family. They have private dining rooms, like if you wanted to have a birthday party or you wanted to do different things. It's easy to work with them. It seemed like the people that work there have worked a long time. Laura had been there 15 years. The lady that's in charge of the memory care has been there for a long time. I just think there was continuity of care. They said parents have gone in there and then when their children got to the age, they went in there as well. If you've had a terrible experience, I don't think you would choose to do that. They haven't been bought out. They're the original owners, which made me feel good, too.

Provider Response

Dear Carolyn, Thank you so much for your recent review. We appreciate you taking the time to share your positive experience with us in hopes that it helps other families looking for assisted living in Middletown, OH.

Gwen

5

February 27, 2022

I am a friend or relative of a current/past resident

My mother has been in Spring Hills Middletown for a couple of months. She has her own apartment, and she likes that. They help me out tremendously because they're making sure she's eating and doing those things. She's very well taken care of. They have things like finger painting and coloring. They made crafts one day and magnets to put on their refrigerators and stuff. They have some guy that comes in once a week and puts on a karaoke machine and sings with his guitar. Then his ladies of groupies are sitting there waiting for him. They've been very good. They've been wonderful. I've been with her when she's been eating there, and everything looked really good. I haven't myself eaten there. Somehow she's participating in activities, when they take her down all the time. She'll go if somebody comes to get her, and they've been very good about that.

Provider Response

Dear Gwen, Thank you so much for taking the time to leave us such detailed review. We hope it helps other families looking for Assisted Living in Middletown, OH.

Karen

5

January 6, 2022

I visited this facility

Spring Hills Middletown had pretty much everything that my mom would need. They have a rehab center, a gym, pool tables, places to get together, and nice fireplaces throughout. It's beautiful, just very clean, and really nice. The lady who toured me around was very pleasant to work with. The rooms have a little kitchenette that has a microwave, a small fridge, sink, and a couple of cabinets for dishes and stuff. The room she's getting has a balcony. They're just sliding doors with the railing out, but it overlooks the courtyard.

Provider Response

Dear Karen, Thank you so much for taking the time to leave us a positive review. We hope it helps others looking for assisted living care in Middletown, OH.

Charles

5

November 13, 2021

I am a friend or relative of a current/past resident

I have chosen Spring Hills Middletown for my wife. A friend of mine's dad was there for like six months, and they liked it. My sister-in-law's friend had been there like five years ago, and her mom had been there; they liked it too. It was probably the biggest thing right there; plus, it's close to my home. The biggest factor was that a friend of mine whose dad had been there for six months liked it very well. My wife is in the memory care. There are only 16 beds there. There seems to be plenty of nurses and helpers. It's clean. The food is good. It all seems to be a plus. It's all about the people at the end of the day, and they seem to have very good people. I've only seen two or three activities because it's about the time I go at night. They try to get everybody involved. The staff is all promoting it and having a good time and things. Everything there is nice and clean. There is nice furniture. I don't see anything wrong with it.

Provider Response

Dear Charles, Thank you so much for the time you took to leave us a review. We appreciate your support and hope it helps others looking for care.

VH

5

November 13, 2021

I am a friend or relative of a current/past resident

My mother-in-law has moved into Spring Hills Middletown. She likes it, and she likes the food. She's antisocial. She's been on anti-depressants, and she just decided she felt better so, she quit taking them and weaned herself off. She didn't have to leave a room. They bring her lunch, breakfast, and dinner and all that. She likes it because she gets waited on hand, food doesn't have to be inserted into a breathing tube. She found a library, and that was a plus. She likes the library, it's really good. The library is huge. So, she's got her moments and good things. They wanted her settled there because it's close between all the boys, and that was that. It's always really clean and pretty inside and outside. They're always very well kept; I like that about it. For people that are anti-social, a lot of them there are like that. Then there's another section which is for memory care. They keep that on lock behind a different section. She's not in that section. She doesn't have any problem, except she is just hard to deal with. She's not in the memory section, she knows what's going on. It's a great big kitchen and she's got a glass-topped dining with four chairs. She's got a refrigerator, and she kept her hutch with a bar-type thing where you can put your microwave, and other stuff involving your food and snacks, and everything there. There was a pretty big space. We put a little knick-knack thing on one wall, and pictures everywhere. The bathroom is humongous, with lots and lots of space there. The bedroom is good size; she just got a 2-room. I love the bathroom. It's huge with a shower stall. It's the drop-down seat, so instead of using a bar of soap, I told the boys to just get her bottles of soap, and don't get bars, they're going to slide right off that seat. I gave her a chair that my mom had, my mom had passed. So, we gave her the rail, and then we got the seat. Inside the tub is a small seat, so she could sit right down. I bought her a great big showerhead that could reach across the room. That way, just leave it hanging to the bottom of the tub, turn the water on, turn her handle on for shower, bend over and you pick it right up. You don't have to stand up and lose your balance out of the tub or something. It worked out well. The dining area is always clean and pretty nicely decorated. The building and everything in the place are really clean. The people that come around, they're dressed properly and they're nice. I can't imagine having a problem with those people. I know the kitchen was nice, and that my favorite time was in the summer or spring when they get to plant food. They've got off the ground gardening, so I like that part where you can go outside and help do all the gardening. They take people outside that want to get involved and help do all the gardening outside. They go out daily to check it out and prune off the dead parts and water as needed. If it's good weather, they spend the day out there gardening. I enjoyed that about this place, that they have that for people, instead of just playing bingo or I don't know what they do; I know they have the library. I'd say it's a little too expensive, she'll be there a year. The place is clean, every part of this place. The carpets are kept clean, and if you see any crumbs anywhere, it's going to be outside of somebody's store, when they've dropped something. They're too old to pick stuff up, if they want to bend over and pick it up, they'd fall on her face. So, just little things like that. They've got decorations on everybody's door here for the holidays. She used to make all those crafts, I'm thinking maybe I should take them and go hang it up over there. The things I've seen over there, it looks like they do it themselves. When she moved in, the next day, they had something decorative on her door. They took care of all that and restores anything sitting around. Everything's pretty good. They're just overpriced, I don't understand it. I don't know how much they pay, or I don't know why it's so high. They have two wings, there's the assisted part where they really need assistance. Some of them can't walk, or with Alzheimer's and dementia really bad. They keep it locked down, so they can't escape because it's dangerous. That's up on a big hill. They can get out and be down there in the gully, and they wouldn't know if you're down there because it's full of trees. It's pretty, there's always deer out there. There's a creek down below, and it's full of trees, so there's always deer that come right up to the window and look at you. It's nice where they put them.

Provider Response

Dear VH, Thank you so much for taking the time to leave us this detailed review about your experience. We appreciate your positive feedback and hope it helps others families looking for assisted living care.

Christopher

4

October 1, 2021

I am a friend or relative of a current/past resident

My father has moved into Spring Hills Middletown. It was nice and clean; everyone seemed nice. They have a dining room, and I think the best thing is about them is how their food is. They have a larger menu where you get to pick what you want to eat that day, not just what they're serving you that day. You can pick from a lot of different things. Their little therapy room is nice, but my dad hasn't attended it yet. The menu looked pretty good. I did eat with him the first night that he was there. I had a piece of pork, like roasted pork, and it was good. Food's kind of bland a little bit here, like the mashed potatoes, because I don't think they like to put a lot of seasoning, or a lot of salt. Maybe some people can't deal with that, but they do have seasoning that you can put on it, and it was good. Most of the staff are good. There's a couple of people that I don't like; the receptionist doesn't know what's going on, hardly. Other than that, they're really good. It is clean and neat; nothing is sitting around, and no bad smells or anything. I didn't look too much into the activities because I know my dad won't participate in them. They do have an activities director and it sounds like she's really good; she tries to get people involved. I didn't look into it because I know my dad is just going to walk around the outside, enjoy outside, and watch TV. I would say it was really easy to move, and they were very helpful in completing all paperwork and helping with anything that we needed.

Provider Response

Dear Christopher, Thank you so much for taking the time to leave us such a kind and detailed review. We value the time you took to provide feedback and appreciate your support to help other families looking for assisted living in Middletown, OH.

ReviewerFC072221A

4

August 13, 2021

I visited this facility

I really liked Spring Hills Middletown. They did an excellent presentation. It's a really nice facility. I actually talked to several of the residents. They did a really good job. They probably did the best job of communicating with me and doing the best interview of all of them. Their facility and everything was really nice. The staff was great and really friendly. The rooms I looked at weren't big at all, but they were enough for one person for sure. They had exercise facilities and their menus looked really appetizing. It looks like they had a good deal of different things for people to do. It felt homey and comfortable. The dining area was very nice and roomy. They were still doing the COVID thing when I was there, so they were socially distancing there at the time. It looked more like fine dining. I certainly like the place, and I like its atmosphere, and where it was located. It's in town, but it's kind of isolated, and that seemed to be a good place to be. I liked the staff really well.

Provider Response

Dear Reviewer, Thank you so much for the time you took to leave us a review. We appreciate your kind words and hope it helps others looking for assisted living.

Danette

4

July 17, 2021

I visited this facility

We were very pleased with Spring Hills Middletown, but it was just too far away. Otherwise, they were really high on the list. I don't think the rooms were as nice, as far as the size and being a two-bedroom. I think it was going to be a little too cramped, but the people were wonderful. They had some extra services that we really liked. There's one employee that all she does is make sure that the new residents feel very comfortable, and she spends a lot of extra time with them in the beginning. The facility was beautiful too. The dining area was very welcoming, nice, and well-taken care of. It looked like they had a lot of things that my parents would have enjoyed. They do the crafts and creative things that they like to do. The staff was also very friendly.

Provider Response

Dear Danette, Thank you so much for taking the time to share your positive experience. We hope it helps other families looking for care.

Pamela

5

June 25, 2021

I am a friend or relative of a current/past resident

We chose Spring Hills Middletown because it was close to us and it was clean. The people I met when I went on the tour were nice and friendly, and it seemed to be a good place. It's a good fit. They communicate well with me, they keep in touch with me on what's going on with my mother, and they seem genuinely concerned about her welfare. They've all been very helpful, and I haven't had any problems. I have eaten the food myself and it's very good. It doesn't taste like anything frozen; it tastes like fresh-baked goods. The place is very, very clean. They come in daily to do a little cleaning here and there, and then they come in at least twice a week to do a thorough cleaning. I think it's expensive, but I know they're all pretty expensive. But for the care my mother's getting, I'm happy with it.

Provider Response

Dear Pamela, Thank you so much for taking the time to leave us a positive review. The team appreciates your kind remarks and we hope it helps other families looking for assisting living in Middletown, OH.

Melanie

5

June 24, 2021

I visited this facility

Spring Hills Middletown was very clean. We didn't really have any problem with that. It was a really clean place. The people that we actually talked to were really nice and explained everything thoroughly. The memory care unit itself was really nice. I like the fact that it was a small community there. It seemed like they would be able to keep track of the people that were in there. I also like the fact that they have their own separate rooms, and it was like a little apartment. We only saw the dining area. I got a sample menu of what they would normally serve. All of that looked good, including the dining area. It looked really nice. They were playing games with the residents there when we came through. It seemed like they were going to be able to keep my dad busy. They had TVs scattered throughout that they could sit and watch. It was a really nice place.

Provider Response

Dear Melanie, Thank you so much for sharing your experience. We appreciate the time you took to share your positive feedback and hope it helps other families looking for assisted living in Middletown, OH.

Stephanie

5

February 24, 2021

I visited this facility

I was very impressed with Spring Hills Middletown. I spoke with Laura, and she was fantastic. She had a lot of enthusiasm and I really enjoyed visiting with her. From what I saw, the facility was nice and the grounds were beautiful. I couldn't look at everything that day because they were giving the residents the COVID vaccine and certain areas were off limits. The rooms looked good. You could have your own little apartment and even have a little patio where you can step outside. When the weather is nice, they have lots of activities for people to do, and I was happy to hear that. They have things going on for every holiday. For example, Super Bowl's coming up, so they'll have a special thing for Superbowl. For Valentines Day and for Easter, grandkids can come and hunt for Easter eggs that day. On Trick or Treat, the grandkids can come and go trick or treating too, not on the actual Trick or Treat Day, but on the day around that. They said for Thanksgiving, they can be with their family, and they also have a Thanksgiving meal around that time. They have an opening day for the residents, they have a cookout, a summer barbecue sometimes, and they have music.

Provider Response

Dear Stephanie, Thank you so much for sharing your positive experience at Spring Hills Middletown. We appreciate your kind words and support. We hope that it helps other families looking for assisted living in Middletown, OH.

Sandy

5

October 31, 2019

I am a friend or relative of a current/past resident

We moved our parents to Spring Hills Middletown. Our experience has been very good. It's a calm and pleasant environment. It's smaller than where they were before, which I like, and it's all on one level. There are no floors and no elevators. They're in the brand new wing, and it's very nice. The food is excellent, and it has a very nice dining atmosphere.

Provider Response

Dear Sandy, Thank you so much for your positive review. Your support will help others looking for care like ours.

Loretta

5

July 24, 2019

I am a friend or relative of a current/past resident

We found Spring Hills Middletown for my mother-in-law, and she's been there for a little over a month. The living atmosphere is very positive. The staff is extremely helpful and go above and beyond. Her room is really nice, comfortable, and adequate for her needs. It's very clean, and she remarks all the time about the cleanliness of the facility and her room. The dining area is very nice, and like a restaurant, they order off a menu each meal. There are activities going on all day long, like bingo, music, trivia, entertainment, and a chance to go off-campus once a week, to either go shopping, or to a restaurant.

Provider Response

Dear Loretta, Thank you so much for leaving us such a positive review. We truly appreciate your support!

RM

4

May 30, 2019

I am a friend or relative of a current/past resident

My parents moved into Spring Hills Middletown several months ago. When I looked at this place I liked it. It was a clean-looking place, it seems that the residents are happy and they have good food. I would definitely recommend them, it’s a good place. I have no problems with the staff members, since they’re all good people. The activities are good, and my dad enjoys them.

Provider Response

Dear RM, Thank you so much for sharing your experience and leaving us a great review. This is sure to help other families in the future.

Deborah

4

November 13, 2018

I visited this facility

We liked Spring Hills Middletown a lot, but we can't have our cat there. The staff who helped us was really good. The dining area looked good. It was decorated pretty and the people were nice.

Provider Response

Thank you for your feedback. We appreciate the time you took to leave us a review.

Carlos

5

September 18, 2017

I am a friend or relative of a current/past resident

My mother moved into Spring Hills. Her meals, housekeeping, and doctors are all-inclusive. I found no fault in any way in their support for my mother. They were able to maintain what she eats based on her diet. They're also a $1,000 cheaper than the other facilities.

Provider Response

Carlos, thank you for your positive review and support. We appreciate your feedback.

Bob322435

4

April 17, 2017

I visited this facility

Spring Hills Middletown was very nice. The staff was very friendly and very professional. I saw very few activities, and they were having lunch. The dining area looked clean, and the food looked appetizing.

Provider Response

Thank you for your positive comments. We appreciate your feedback.

Joan371618

4

February 11, 2017

I visited this facility

Spring hills was a very nice, clean facility. The rooms were very nice, some with a private door to the courtyard. We did not have lunch, but the menu was complete in every way. We plan on going back for a second tour in the near future.

Provider Response

Thank you for you feedback. We appreciate your positive review.

Katelyn575272

5

August 16, 2016

I visited this facility

Spring Hills Middletown is a very good place and the rooms are larger than what I was expecting. We chose it because of the location. The price was very comparable but quite more expensive than other places. The staff is very helpful. We like the food and the dining services. They have a lot of activities. They have an outdoor garden.

Provider Response

Thank you for your feedback. We truly appreciate the positive review.

Phyllis Anderon

5

March 31, 2016

I am a friend or relative of a resident

So far my husband is taken care of and is content. It's a nice clean place. Very friendly. Everyone is very nice to me and my husband who is in the memory care center.

Provider Response

Thank you for your review. We appreciate your feedback Phyllis.

2004exteach

5

October 27, 2014

I am a friend or relative of resident

My mother-in-law resided at Spring Hills for about 1 1/2 years. The facility was always clean and very "homelike." The staff provided excellent care and attention to Jeannette. She was always treated kindly and with dignity. Jeannette blossomed through interaction with the other residents and the staff members. My husband and I always felt welcome when we visited. The staff members were always very caring and treated us like their own family. The quality of the food was unbelievable. The food was like that from a gourmet restaurant. My husband and I have decide that this is the facility in which we want to live when we need assisted living or memory care. Spring Hills surpasses all other facilities.

Provider Response

Thank you for your review of Spring Hills Middletown. Our team works hard to exceed your expectations. We truly appreciate your kind words and positive feedback.

care7542

5

September 18, 2014

I am a friend or relative of resident

My father is a new resident to Spring Hills. I was nervous about moving him from home into an assisted living facility. He is doing so well now. I wish I would have considered this option sooner. He has really come to life. He is really social and participates in all the great activities. He has quickly made friends with the other residents and the staff. The staff genuinely cares about the residents and makes them feel special. I can’t begin to say enough good things about this place. My father now refers to this place as his home. They will need to quickly add on because I will continue to sing their praises every chance I get. The staff there have been truly wonderful for this transition. I am truly grateful for all they have done. If you are nervous about considering this as an option for loved one, these people are very genuine. I highly recommend this property!

Provider Response

Thank you for your recommendation and positive review. We truly appreciate it.

Jeff24

4

July 23, 2014

I am a friend or relative of a resident

Overall, I think Spring Hills is very good. I think the staff is good. At times, it appears that they're a little understaffed. The rooms are very nice. They have several different layouts for their rooms. My parents were, at first, living there together. and they had a 3-room apartment. Dad became a bit worse with his Alzheimer's and had to go into the mental care facility there, and so he has his own room, and mom moved to a smaller one. She has 2 rooms now. They're both still there. They're just living in separate rooms. What I like most about it is that the environment is very nice.

Provider Response

Thank you for your response. We appreciate your positive feedback.

Caring84911750

5

May 29, 2014

I am a friend or relative of a resident

Spring Hills Middletown was very clean, and the people there were very friendly and helpful. Those were the things that helped me decide on this community for my husband. It is beautiful place. They don't have the appeal of a nursing home. It is more like a home. My husband has his own room, and it opens to a courtyard, where he can be out without eloping. The building is around the courtyard, so there is no way out. That's important to me because when he was home, I had a hard time with keeping him inside. He is in their memory care, and he is very limited in what he can do, but they do have activities, like puzzles for them. The activity director is very good. They have a man that comes in and plays the guitar and sings. They also take them on little outings. Of course, they have to have assistance with that kind of thing. They take them to a farm and just let them look at the animals. Overall, there is plenty to do. My husband enjoys that, even though he is very limited in what he can do; he is kept busy there. He said that he likes this place, and he thanked me for arranging this for him. That was great!

Provider Response

Thank you for the time you took to leave this review. We appreciate your kind words and your detailed feedback.

Marcia7

5

July 31, 2013

I am a friend or relative of a resident

The people at Spring Hills are taking good care of my mother. The staff members are very helpful and very sweet. I really like them. They have an Alzheimer's unit. My mother has dementia or Alzheimer's and they have a facility just for that, which we really like. She has a room there and she has settled in. They have a lot of activities. They have music and cooking activities. It is a very attractive facility and my mom seems happy there. I would recommend this facility to others.

Provider Response

Thank you for your recommendation and positive review. We truly appreciate it.

EJ

5

March 1, 2013

I am a past client of this provider

I was very impressed with Spring Hills Middletown. We found this place for my mother-in-law. She was in the assisted living until she passed away. They were very good to her and we were very satisfied with it. She had a choice of several different rooms. Her room was overlooking an enclosed courtyard. It was very clean. There's a cafeteria where she would go down to eat. Sometimes they bring the food to her room. They would always follow up all her medications. It's an excellent place and we were very happy with it.

Provider Response

Thank you for your positive review. We truly appreciate your detailed feedback.

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