Morningside in the West End

Lacey

Morningside at the West End was wonderful. I really liked it but two things happened that changed our mind. We wanted to make sure that my mom had a carpeted room, so I put a deposit on it saying my mom needs a carpeted room because she falls, but they went ahead and took out the carpet and put down flooring instead, so that upset my sisters. The room was OK. Also, the day my sisters showed up to tour with me, the director of sales had called in sick, so my sisters didn't get the full effect of her warm personality the way I had, so that kind of swayed their decision. They also thought it looked a little dingy. They did have a special program for memory care patients and a salon. They're very attentive and attuned to Alzheimer's patients and what they need. The staff is wonderful.

Shirley

Morningside in the West End was nice, but it didn't look like a cheery place. They had a nice, little area in the middle that was outside and you could sit in. There was also an area with a stained glass window that was beautiful. Value-wise, I think it would work for my brother because they don't require a community fee to get in and their prices are more reasonable. I didn't really like their studio apartments because they seemed cramped. They had a lot of activities, I saw some for their activity rooms, and they were preparing to take the men to a baseball game. They have a chef that makes good food, and they have happy hour every Friday like 2:00 to 3:00. The person who gave me the tour was lovely.

Gwen J

We're quite happy with Morningside in the West End, but the expense is what is getting us now. My mother has been in there for four months now. The place is very clean, very modern, and up to most standards of what I would want for my parent. She's in a very nice location. The staff is excellent, and the food is good. The cost is the only thing that is a problem for us because she has adjusted well and the place is beautiful. She gets a little bit of money and the difference is approximately $3,600, which I have to come up with every month. Her room is more of an apartment. She's by herself and she has her own private bath, a microwave, and a small refrigerator.

Kathy

My husband is in memory care at Morningside in the West End. The physical part of it is very nice. They have a pretty garden and a nice outside place for them to go. The food is good, but the aides could use more training with dementia patients. The rooms are all private with a bathroom. Everything is well kept and convenient. It has a good and comparable price.

Wa841013

My mother was at Morningside in the West End. It’s small, two floors, very nicely appointed, and a lot of the downstairs rooms opened to a beautiful courtyard. They were attentive, thorough, and did a good job. It was called the deluxe studio, which was just one room, and it was nice and small but had a kitchenette with a little refrigerator, a microwave, and a sink. The food was good. There’s a chef that’s been there for nine years who is very good, so there was a choice of menu items at each meal, and the food was hot, attractively presented, and tasty.

BeverlyXOMMT

My mom lived at Morningside. One of our biggest reasons for choosing it was the person who spent time with us. She was just phenomenal, flexible, and really tried to work with our schedule. They had a beautiful courtyard in the middle, and the facility wrapped itself around it. They had everything you could think of there, like a nice activity department, church services, a salon, and a very nice dining room. I liked it because it was smaller and had two times that you could go for each meal. They also had a very small dining area for patients who were more advanced in memory care.

Caring107832050

Morningside in the West End wasn't that big. It was just a two-storey building, and it was very nice and very clean. They had wide hallways, but I didn't really get that homey feeling from it. It was lunchtime, and there were a few people in the dining hall who were mostly asleep at the dining table. I didn't see any of the residents out doing anything. There were no activities going on at the time that I went by. The staff was very friendly, and all that I talked to were very nice. It was a good place; however, the feeling I got whether my uncle would be happy there would be a 4.

Jane111800650

Morningside was really nice. The staff was very warm and friendly. They knew all the residents that we saw on the tour by name, so that was kind of nice. It was totally an assisted place. It was smaller, and the rooms were very smaller, but everything was really nice. I saw the dining area, and I saw some people eating. It looked like they had really good food. They provided transportation to doctors' appointments. The place was very nice. It was warm and inviting.

Ruth49

The people at Morningside in the West End were friendly when I visited. They spoke to all the residents. The facility looked nice and clean. This one had an outside yard that residents could go and sit outside, and that would be important to my dad when the weather gets better. They had planned activities also. Overall, I was impressed with it.

Lynne17

At Morningside in the West End, the staff was very helpful. It had a nice entrance with a piano and a foyer that we enjoyed, and the rooms were spacious. It was actually an upscale facility, and we felt that it offered more than what my father needed. The dining room was nice and homey. I thought it was an attractive and clean facility, and I liked the central courtyard that they had.

Caring92066950

Morningside was a lovely community. I think by far, it had the most beautiful facilities. It was very clean and very updated. Their front office staff was very friendly; however, it bothered me that the sales coordinator didn't seem to greet any of the residents by name. I think he was more of an office person. I didn't get the feeling that everybody knew the residents and that's kind of important. I felt that was lacking. Also I felt like the feedback I had gotten from other people was not as positive. However, the facility was wonderful. The rooms were beautiful. The one they have that I have never seen before is that it is a two-story building and it is built in a square. There is a completely enclosed courtyard in the middle, so everybody has a view out their window. The downstairs units that are on the courtyard actually have a screened-in door that they can walk right outside the middle, but it is enclosed, they can't go anywhere else. That courtyard looked gorgeous.

Caring2481

We have an out-of-the-family guardian who selected Morningside for my father. This is a very conveniently located facility. The rooms were fine. The staff was very good. However, I would say that people should ask what we didn't ask - what the ratio of staff to the residents was. They have less staff on the weekends. My father is limited in mobility, so he doesn't participate in very many things, but he does go out to meals.

Carmela2

We chose this facility because of the combination of the location, layout of the facility and the staff. The food is very good. The staff, particularly the director of nursing and the director of the dementia unit where my father is, I was really impressed with both of them. He stayed in a room with a bed, dresser, chest of drawers, a few chairs, a closet and a bathroom. It's a little smaller than some of the other ones I looked at but it was clean and I didn't get a smell. Even though the other ones appeared to be clean, sometimes there would be an odor. It seems to be, on the number of residents that they have that they're a little short staffed and should have more staff available.

JWS001

My personal experience with this facility was great. My Grandmother was placed in this home in 2010 and we hardly heard her complain. The staff was always very friendly and helpful. There were a few maintenance issues which I cannot recall anymore but I do remember they took a little longer than expected to be fixed. The nurses were great and really knew what they were talking about. My Grandmother liked it enough to stay for two years until relocating out of state.