Founders Plaza Nursing & Rehab

Tommie Lemons

The rooms were small but nice.The main problem was the late night shift answering the phone.We had a camera in moms room that was watched 24/7.Just like any other nursing home you have to stay on top of things.Really the only thing I had a problem with was keeping mom changed.All nursing homes are short staffed and it makes it hard on the ones that are there.The Director of Nursing was extremely nice along with Latisha the Admission lady.She jumped through hoops to help us.To me everyone I came in contact with were so sweet.Just stay in contact with your loved one and never go the same time when you visit.Tommie Lemons

Gary Fennell

Founders plaza is the very best rehab everyone is awsome here. If i could giveA 100 STARS I would everyone is so very caring and they care about the people who stay here. It.is a wonderful place for anybody whos needs it. Rooms are always clean

Janis

My mother is in Founders Plaza Nursing and Rehabilitation for rehab. They're doing a great job with her. I have no complaints at all. They have been very considerate of the special needs that she has. She could still have some social interactions with severe dementia. I told them that at the assisted living where she had been, her joy was to sit out in the lobby and wave at people or walk around on her walker and wave at people. That's no longer possible. Now they take her out to the nurse's station and let her wave at people and be out there and still socializing. She's been so happy every time I've gone there. She's sitting at the nurse's station getting to at least see people and do things with them. They would do things like feeling different textures, putting her hands on a swimming noodle or little simple toys that has different types of closures on it (the chain lock or one that you turn). That's there for her to play with, and there are some balls on the little table. There are about three or four that they will let come and sit there that are becoming her buddies, even though she can't talk to them. They're very conscious of her social needs and her physical needs. They contact me every week for an update on her physical and dietary needs. They update me on all of her needs that are being provided. Their staff is very caring and considerate. I've been there when they brought her food in. I tasted it. It's very, very good. I've had no complaints about the food at all. I don't really remember any problems. They told me that even though she can't participate in any of the activities, they take her in any way for social interaction. They also play bingo.

do not use this place

This is a terrible place - they do not care about patients. Response time for help is terrible, they don't call for medical help when needed and treat the old people like dirt! DO NOT USE THIS PLACE!!!!!!! I tried to talk to the person in charge and was told that I cannot talk to her and also I asked for her name which they said they were not allowed to proved!

Jayne Reed

BEWARE! My mom was placed there early 11/2020, worst care ever and she died there on 11/28/2021. During a parade my mom was “out” of it on the sidewalk in a wheelchair but we were told she was sleeping, after an hour of her “sleeping” they finally realized she was unconscious. Come to find out a similar incident happened a few days earlier but they failed to tell us. The early morning my mom passed away, I believe she had been dead for awhile as when I arrived she was ice cold, no way her body could react like that in such a short period of time. I asked to view the video of that early morning as I wanted to see the interaction with the staff and my mom, they would not let me see the video or tell me what went on that led up to her death. Don’t stay there, move on, I’m just telling you I would not put my worst enemy there.

Courtney

My mother has been in Founders Plaza Nursing for two weeks now. It is well kept up on the outside. Everything is clean on the inside and the hallways are clean. They have a Monday-through-Friday staff, and then they have a Saturday-and-Sunday weekend staff. Monday through Friday, they are pretty good. I have to call and talk to the director about some of the weekend staff, though, because they're the ones who are lacking. They don't answer the phones, and they don't have good communication there. I would rate them a "three" because I can't get my head around the weekend nursing and staff. When I call on the weekends, no one would answer the phone. When I go in my mother's room, the nurse's light is on, and she said it has been on and that she needs to be cleaned (this is on the weekend shift), and no one had come. She said it was three o'clock when she turned the light on, and I'm there at 5:30. When I go to the nurse's station, I get ignored sometimes. They offer activities, but my mom can't participate right now; she has a bedsore and they have to keep her off of it, so she can't sit for a long period of time. But they do offer activities, because I saw the activity board. I think they keep them busy. They have activities on the board pretty much every day, and they have Sunday services. Someone will come in and do Sunday services, and I like that, but my mother can't get up right now. It is reasonable. I think the communication as far as staff is lacking. The communication between the staff could be better. I think that someone should answer the phone at all times because we do have loved ones there. The communication is very poor there. The aides need to be better trained on what to do for the residents and to spend a little more time with them. One time my mother's face wasn't washed and they didn't take her dentures out, and my mother was upset about that.