Harvest Home and Inwood Crossing

Bonnie B

My husband has lived at Harvest Home for ten months. Our experience here has been one of loving care provided by all who interact with him. The families are always welcome and have the open invitation to participate in the numerous activities that are presented for the residents. One can even have a meal there with their family member and I have done that occasionally finding the food to be good and nourishing. The residents have a delightful community whereby they form fellowships with each other, have fun activities with each other and generally care about each other's wellbeing. I have had to consult with the Executive Director on occasion and have always come away with good advice when sought and a good feeling afterward knowing my concerns will be addressed. A nice feature here at Harvest Home is that the medicine is provided in specific doses for each day by a specialty pharmacy that ensures accuracy for each patient thereby making medicine distribution consistent. The facility is always clean when I visit which is every day and every effort is made to maintain it properly. Staff training is very good and mentoring is provided to help if needed. I would not hesitate to recommend Harvest Home to anyone looking for a loving, caring, home type atmosphere for their loved one.

Sonshine

If you value your loved one's well-being and safety, I strongly urge you not to place them in this facility. I recently moved my loved one to a qualified facility after witnessing years of neglect and substandard care. I am writing this review to ensure others are not misled into entrusting this facility with their loved ones, as they prioritize profit over resident care. For families of color, the challenges are even greater, should your loved one even be accepted into the facility. Over the 6.5 years, my loved one resided here, ensuring basic care was a constant battle. Clothing was frequently misplaced, showers were skipped, meals were missed, and I had to verify medication was being administered as prescribed. Despite my advocacy, issues persisted. Recently, my loved one’s health declined due to improper medication administration. When I raised concerns, the Executive Director informed me that my loved one required a higher level of care and needed to be relocated. This was particularly shocking given that staff frequently assisted other residents with similar needs as my loved one. This appears to be a tactic to deflect responsibility rather than address systemic failures. The facility's leadership has worsened under the current Executive Director, who was hired two years ago. Key issues include: • Inexperienced staff hired to dispense medications and care for residents. • High staff turnover and excessive overtime for remaining staff, leading to burnout and compromised care. • Memory care residents left unsupervised, leading to unsafe conditions such as missed meals and physical altercations. • Critical safety concerns are ignored, including a backed-up sewage line in the kitchen, where food was still being served to residents. • No nurse on-site, with the facility relying on a nurse of record for compliance purposes only. I’ve reported this facility to state agencies, but minimal action has been taken. Deceptive practices and a culture of negligence persist. One alarming incident occurred on December 10, 2024, when another resident struck me during a visit. The staff and another family member witnessed this, yet the Executive Director did not address it. This same resident has pushed another resident to the floor and even choked a staff member, yet the facility failed to take meaningful action. On December 27, 2024, I was informed that my loved one needed to be moved due to an alleged inability to transfer from his wheelchair, despite having done so in my presence just days prior. During the process of relocation, I discovered a full bottle of antibiotics prescribed for my loved one, indicating they had not been administered as directed—a clear example of their negligence. This facility's failure to provide even the most basic level of care places residents at severe risk of harm or worse. I cannot stress enough the urgency of avoiding this facility if you care for the well-being of your loved one. I earnestly pray for the individuals at this facility and the families burdened with countless challenges while trying to care for their loved ones. I ask the Lord to watch over and protect them, and I pray that God will send leadership who genuinely prioritizes people over profit.

robgeorge

This facility is outstanding! Staff are professional with everything concerning our senior living in every way! I love to call this place home!

Provider Response

K

Everyone at Harvest Home & Inwood Crossing is very friendly. They have a variety of activities throughout the day. They have a pet goat, which is really cool. They have bible study, games, and bingo. They go to different places, such as taking them out to McDonald's to get ice cream cones. They do crafts, exercises, play dominoes, and some sort of horse race. They also had theme parties. My mom is in the assisted living, but they also have memory care. You can move from one to the other without problems.

Provider Response

Robin

My stepfather moved into Harvest Home and Inwood Crossing. So far it’s good, and he’s been there a few days. It’s just a single room and the staff seemed nice. I have no complaints so far. They were friendly. They seem to have physical therapy as needed, and they have outside areas. The value is good and the location is as well.

Provider Response

Sandra

Harvest Home was very clean and didn't smell. The people we met were nice. They were a little bit pricey and a little bit farther away than what we wanted.