Autumn Leaves of Cypresswood

Jan

I visited Autumn Leaves of Cypresswood. The staff there did not appear to be very professional. Also, it's like you have to use their meds or their geriatric services and I'm just not sure that my mom's insurance and everything she has would work with that. I don't think that would be a place where my mom would be happy. The staff is very friendly and nice. They just don't seem to be very professional. It just didn't feel good to me. I just didn't have a good, homey feeling about it.

Sandy

My mom moved into Autumn Leaves of Cypresswood 3 weeks ago. It's a wonderful place. One thing I noticed about it that was different is the way it's built. It's in a circular or oval pattern. The courtyard is in the middle and it's surrounded by windows that faces the hallway into the building, so you can see everybody when they're in the courtyard. There are so many windows. Almost no matter where you are, you can see the residents because they don't believe in chemical or physical restraint. This way, the residents have freedom and they can always see them. You can wander around the whole building pretty much, so we see everything. If you spend the day with her, you're in the TV room, you're in the game room, you walk by the art rooms and everything's got windows. You see the whole courtyard, and on the other side are windows to openings to every room. So you can see them all. Even the dining rooms have windows, so everything's so visible. There's no bad smell. It looked as clean as could be. They do all their laundry and everything is pretty much included. They have the doctor on site. You can choose to stay with your own doctors or use the doctor on-site. They have a podiatrist come in every three months. They have showers. They have this sit tub where you can go in your wheelchair. Visiting hours are 24 hours a day. You can visit them any time you want. If you have a private room, you can even put a fold-out bed so you can stay there with them if you want to sometimes. You can eat with your relatives there or you can go into the private dining room and have just a family experience. I've eaten there, and it was pretty good. I had breakfast for dinner one time. We had ham and corn and there was a salad. They serve juice, milk, and water and they refill them if you want more. The ham was really good. And they always have a little dessert for them. The people there are wonderful. They helped us with getting her hospice. They do everything wonderfully. The staff is warm and informative. You see them interact with the residents. You can get a keycard to get into the building and they have security. It's a locked-down building, of course, and then they'll give you a key to your relative's room to help you out. But they'll let you in any time. They're way cheaper than everybody else, but they're better. They've got a lot of activities that we enjoyed. They have a huge living room with a fireplace and all the residents are sitting around playing ball together. They take them on field trips, too. I know my mother has done some cooking. There are art projects to do if they can. I've seen them in their group activities doing bowling and playing golf. They seem to enjoy it.

Bill

I toured Autumn Leaves of Cypresswood. I met almost all the staff. The marketing person took me around and showed me a variety of rooms. There's a bunch of facilities there. I also met the chef who does the meals. It was a very extensive tour. I was impressed with the security. All the doors that lead to the outside are locked and require a code to enter and exit, so someone who has a memory issue and wanders off is not going to get out of the facility. They have a lot of outdoor facilities like a patio that is large and can accommodate several of their clients. When I got there, I was sitting in the library and there was a person who was conducting a game in the den area with a small group of patients there. Once a week they have an activity for the families to discuss concerns among themselves. They have a lot of activities. The staff were very competent and caring.

Barbara

My husband is at Autumn Leaves of Cypresswood and I am very pleased with them. The community is very homey. The staff all seem to be very helpful and caring individuals. The rooms are clean. The staff comes in and cleans them regularly. The meals are well prepared by a chef. I've eaten there and the food was quite good. There's also a relatively large area outside with two or three picnic tables and chairs. So, it's a very good value for the money.

Judy

Autumn Leaves of Cypresswood needed a lot of upkeep on the outside, but the people we met were very friendly. The rooms were OK. They had different sizes, so you could pick if you wanted a small room, a medium room, or a large room. There wasn't much storage. They have activity areas, TV areas, and places they could do some of the tactile skills. They have a kitchen, where they could go and help cooking. I saw the dining area, but I was not offered any food. The dining area looked small. It wasn't large, and it was just a plain dining room. They had an outdoor area, and it looked nice. I saw the residents doing a game around a table.

Nancy

The people at Autumn Leaves of Cypresswood are very attentive. Shannon was absolutely amazing! He contacted me quickly and explained how their facility runs. Since moving my mother-in-law in, she has been happier than I have seen her in the past 6 years. Memory loss can be very hard, byt they definitely can help. The pricing was well below the other facilities in our area. I feel like the care that she is receiving is way more valued than the price I'm paying. What I liked the best about them is that she has a spacious private room and the routine that they have for the residents. They keep them busy all day, and they truly know each of their names. It is one-story, so it's a smaller facility (which is important to me.) All of the employees have highly impressed me, whether it'd be the day staff or the night time staff. I would highly suggest if you're looking for a place for your parents to go (who are dealing with memory loss), to check out this wonderful facility.