Town East Rehabilitation and Healthcare Center

sheilasp

Do not take your loved ones here. My mom was there a month and we went up there to visit her and she was gone. They moved her to another place cause her Medicare ran out and they didn't tell us she was moved. The staff to me was rude. They didn't change my mom and didn't move her as often as she needed. She ended up with a big bedsore. She did up passing away. I saw someone at a restaurant that was in billing department and she informed me my mom owed 35.00 and if it wasn't paid they would put a lean of my moms house. Like really. So please don't take your loved ones there. Oh, my mom had a neighbor who was screaming for help and then that stopped. My mom asked if he was ok. They said oh he died

Wife and CARE

My husband has been in this facility for 2 Months and it isn't getting any better. He complains about the nurses not coming to his room and if they do thay walk in the door and say what is the matter and don't Not Can I HELP YOU and turn around and walk OUT, They don't stick around and see what they can help you with and see what they can do. I see this while I am there I AM THERE FROM 8:00 AM OR EARLIER till WHEN EVER, I hate to complain some of the NURSES AND STAFF seam that they don.t care they are there to GET THEIR PAY. I would Move him but I can't find another one that is any BETTER. I just WISH that they would care MORE AND CARE FOR THE PATIENTS there are older people there. My Husband Had a STROKE and his legs don't work good and his right side dosen't work the way it is when and before the stroke. I guess I have Complained enough for now But Check This PLACE OUT REAL GOOD BEFORE YOU PUT THEM IN THE CARE Here.

babydoll63

My Mother has gotten a 2nd UTI within a year. This time she was sent to the hospital she has a rash. She told us family members that she will push the button and will take hours to come and change her. I have been there and noticed the same thing. This is not acceptable and neglect. I will be reporting this.

cg112198

The facility had improved in quality but all of a sudden brand new administration who seem to be totally incompetant. My loved one's favorite caregivers and nurse have all quit within a few weeks of each other and the staff that remains seem stressed and not happy which makes me worry....I find it strange they went through so many administrators in so short a time period and nobody could explain why these things are going on!

Aabb

This place is truly awful. My father was admitted for rehab. He is a decorated multi war veteran and suffers from parkinsons. On several occasions he was taken to the dining area and left there for hours. He mentioned that a lady also suffered the same fate and was crying for help for over thirty minutes before someone came. I spoke with the administrator who apologized and profusely stated the issue would be addressed and corrected immediately. In less than a week the same thing happened. My father has resigned to accepting meals in his room alone.. Shame. Shame on those who do these things to the elderly and disabled. This facility is rotten with poor administration. Shameful

Blingy

Facility had been recently remodeled. Now has single occupant rooms, nice wood floors, new furniture and fittings. The staff seems polite and somewhat competent, though short handed especially at night. Had some communication problems with some staff members who spoke with heavy accents. Patient complained of never seeing a doctor, but being told by nurses that they would forward her concerns to the doctor. The food was plentiful, though slow to be served & very little fresh food provided. Very little in the way of activities aside from bingo, though rehab therapy takes up a lot of time. Some residents seem to need more attention than they were getting....ie: nurses ignorinig patients & rolling their eyes when some people called them.