Brookdale Longview

Bettie

The tour was very nice. Everybody was receptive to whatever questions we asked and they answered what we wanted to hear. They showed me the cafeteria and the snack bar where they could go and get snacks. The rooms are nice. It was very clean. The dining area was very pleasant and accommodating. The staff is very nice and has a good personality.

David

My dad just moved in a little over a month ago. They just seem to be a little bit more personable, and it fits him better. They've been very friendly, they've really worked to meet some of the needs that he's been struggling with, and they've developed plans to take care of him. His room is very nice and pretty big. He's only been there a month, but I know they have church services that come in, a nice dining area, and some different things to do. For me, it's very convenient, because it's only about five-to-seven minutes from my house.

M.H.

It was great. The staff was very respectful, she explained everything to me, she took the time, explained it, and wanted to know once she's finished with everything to see if I have any questions. She's great, I really appreciate the time and the way she walked me through everything. She showed me a room, it was a nice, bare room for a single person, everything was clean, in place, it wasn't dusty looking, or anything. It's clean, you could breathe real linen, it didn't have any after smell or anything, then she took me to the cafeteria, I didn't go in, but she showed me their menu, and how they picked the food they liked to eat. It was clean, everything was clean, and I really appreciate that. I liked to see it in person rather than a virtual, because virtual can hide a lot of things that you won't be able to see, like you can in person.

Laverne

It was really good and new. The rooms were very clean and good. They had a beauty salon and a nice dining area. They also had some nice activity rooms. The people who work there were really nice.