Villages on MacArthur
3443 North MacArthur Blvd, Irving, TX 75062
Featured Resident Review
5
|
October 16, 2020
Great service! Thank you VMAC team for taking care of my loved one!!
Community Comparison
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About Villages on MacArthur in Irving, Texas
Villages on MacArthur offers compassionate and personal skilled nursing care and rehabilitation services to seniors in the Irving area. Our skilled nursing facility provides both short-term rehabilitation and long-term care at the highest standards. We are committed to providing individualized care of excellent quality with outstanding results.
Skilled nursing is a residential alternative to a nursing home, which provides custodial care that includes getting in and out of bed, and providing assistance with feeding, bathing and dressing. This living option differs from our other levels of care in that we provide the highest level of medical attention and care. A physician over sees the patient's care a skilled nurse is always on the premises and available 24-hours a day.
In addition to long-term skilled nursing care, we also provide short term rehabilitation care after a surgery or traumatic medical experience, such as a stroke or heart attack. Due to these medical conditions a person may need more care and attention and we can provide all of the necessary medical treatments. Let us help you or your loved one heal in a warm and comforting environment.
Our skilled nursing program is committed to empowering each resident through individualized programs to reach goals of increased independence. We provide as much autonomy as possible within an environment that nurtures and supports. Our specialized staff offers physical, speech, and occupational therapies, wound and IV care, and much more.
Our focus is to create a warm and inviting skilled nursing facility in which patients will thrive and heal. Residents' days are filled with comfort, independence and meaning as they work towards recovery.
To learn more about this provider�s license and review other available state reports, please visit:
Texas Long-Term Care Provider Search
Reviews of Villages on MacArthur in Irving, Texas
2.2
(18 reviews)
Facility
2.7
Staff
2.4
Food
2.4
Activities
2.3
Value
1.8
Shelly
1
|
May 18, 2024
On our first night there, we asked for a bed side commode and we were total for my mom to just poop in her diaper and they would clean her up later. And then that night my mom keep asking in go to the bathroom and no one come to help. She had to side in her dirty diaper all of night. She left the facility the next day due to bad service.
Senior Care Challenges
4
|
May 12, 2024
It seemed like a decent facility, from what little I recall. I did not go far into assessing the facility because my relative lived out of state, and I did not have enough information about her health status at the time. I do recall the staff person being very helpful, though I was unable to use the help.
Brett2000
1
|
April 18, 2023
Our experience with The Villages lack of care was horrible. I do not use that word lightly. Response time for nurse "calls" typically took an hour or more. And there were times that no one responded at all. The Administrator interaction from Alex, was hostile regularly. And Erica from the business office, in a word, was a bully. If my friend and resident didn't have someone as an advocate there regularly, she would have died prematurely many months ago. Also, the Director of Nursing, Obi, exhibi...
FredV
2
|
January 17, 2023
My friend has been in here twice in as many months. The so called care did nothing to prepare for her home going. Last time one day after testing positive for Covid they were taken home to fend for themselves. 85 yr old, to weak to get around by self and lives by themselves. No family to assist. Had no food in the house even if strong enough to fix it. Why??? Because her insurance was up. No compassion for human life, no preparation to ensure the patient was strong enough to go home not to me...
Bill
2
|
September 28, 2021
My in-laws were in Villages on MacArthur. My in-law fell and hurt his hand, which got infected, and they didn't properly tend to it. And so he had to go back to the hospital to get some work done on it and then went back to McArthur and then got dismissed. It was understaffed and some rules were unworkable, but this is all due to COVID. The staff was courteous, but you couldn't count on them to do things that they were saying that they would do. We lost a lot of clothes in there. I never got to ...
Lisa j Grant
1
|
July 2, 2021
Not a great place to have your elderly family members think twice before entering this facility. Staff are lazy never answer call buttons. The upper management place blame on other staff when they should be doing more. Night receptionist is rude and argumentive not pleasant at all. Food is served cold and never enough. My mom places her food order daily but gets what is left why place orders and then not have the food sad. Medication given late or we have to track them down to get it. The only t...
Jane Garcia
5
|
October 16, 2020
Great service! Thank you VMAC team for taking care of my loved one!!
kathy9333
1
|
February 4, 2019
My husband was here in December 2018. This was the worst possible place for skilled nursing. My husband never saw a doctor. He fell and hit his head. They just did xray not cat scan. He was on warfarin. All skilled nursing did was administer medicines. He did not get rehab he needed. Wash cloths and towels were poorest quality available. My husband got very ill and I had to tell doctor to take him to hospital. He died in early January. He was in hospital from December 27 to January1....
Provider Response
Meg Zimmerman
4
|
October 1, 2018
My 93 year old father was admitted here in December, 2017. During the fall of 2017, a new Exective Director, Jana, was appointed. In the winter of 2018, a new Director of Nursing, Yvette, was appointed. The negative reviews were posted, prior to Jana & Yvette, coming on board. There is also a weekend RN supervisor, Kim. I adore all 3 of these women. My father enjoys the food & especially the daily soups. He is comfortable in his private room & he's content playing on his computer, watching...
find a different place or tough it out at home, its better than here
1
|
June 21, 2017
Other reviews speak for themselves, it's a bad place, overnight care is 95-98 residents to 3-4 staff, it's a big place. I met a resident at 3:30am roaming the halls asking me to help them find the door out, granted she had mental issues, but no staff paid her any attention, very sad, call lights went unanswered for 2-3 hours. Would you like your loved one sitting in their poop for that long??
Kenne
1
|
April 6, 2017
Villages on MacArthur is a beautiful facility. However , this does not match the quality of care. Being a healthcare provider myself, I know it is somewhat difficult to reach the standard of care anticipated by family members. Thus a few complaints are to be expected. In most skilled nursing facilities, patients choose to compromise on the delinquencies of the nursing care and the close to inedible meals, for " therapy services" which is usually the highlight of most patients' days. Unfortunate...
alicialee
1
|
February 1, 2017
My mother is in the place... Don't let the looks fool you! Worst place ever! They don't attend to patients... Will leave patient UN attended in shower, found my mom meds on the floor, if accident happens don't expect a call the same day! Don't let the looks deceive you! High turn over rate... Moving my my out! Awful!
Pick
1
|
September 23, 2016
The absolute worst place on earth to put a loved one! Don't let them fool you! It looks nice but the neglect of the residents is terrible. You can never get help when needed. On weekends it's as though the staff are all on vacation. The residents are pretty much there to fend for themselves. Residents are left in urine soaked clothes all day. Most of the aides are very uncaring and some are very rough in treatment of the residents. When you tell administration about a problem that complaint goes...
natasha.d
1
|
August 7, 2016
Worst Place Ever! They don't take care of the patients, you can page them but they make you wait. Doctor does no to show up at all to visit patient! Nurses shift change take about an hour longer than any other place. They are not so caring people.... I have no idea where half of these people got their degrees from?
AmandaC81
1
|
January 26, 2016
Please don't take anyone to this facility. It is dangerous for your loved one as they are neglectful of their patients. Under their care she had a severe stroke and was left to die with no assistance; I had to physically go up there and find her with stroke level high blood pressure and the aftermath of a stroke (completely useless left side) before I could get them to transport her to a hospital and even then they did not call 911. She had items stolen from her locked closet as well as her ...
Gwen12
4
|
April 19, 2015
Villages on MacArthur is nice and brand new facility. The food is hot and good. If you have a problem, they try to accommodate with different menus. One of the things that I found that was really remarkable was we have a lady whose family brought her from France, and being French she had wine with every meal. She gets a glass with every meal. The staff is helpful and accommodating. All of the doors have alarms on them. Nobody can just walk in without setting off an alarm except from the front d...
Gwen12
4
|
April 7, 2015
I have ALS, and I needed somewhere where I had skilled nursing care. The Villages on MacArthur is a brand new facility; it has only been opened thirteen months. It is a very nice facility, and it does have some growing pains, but these are minor. The food is hot and it is nutritional food so having run some catering services, I do find, sometimes, it is not what I would do. But it is still good food, and if you have a problem or anything, they try to accommodate you. They accommodate an alternat...
Caring7888
5
|
December 27, 2014
I thought Villages on MacArthur was good on my first visit. It is brand new and very clean. There are only five residents. The staff is friendly. For the most part, they have been very helpful. The rooms and dining room are good. My parents have been there for almost two months now. All the places I visited all looked very nice; however, the deciding feature was that Villages on MacArthur only has five residents, so it is relatively small, and comparatively, the price is probably the best.
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Services and Amenities of Villages on MacArthur in Irving, Texas
Pets
- Pets
- No Pets
Resident Information
- Offers Respite Care
Additional Amenity Information
- Fee Structure: $1500 Move-in Fee
- Special Comment: Calm. Progra: Comfort and Life Memories. Calm is a unique award winning exclusive program that constists of unique sensory, massate and aromatherapy approaches to enhanced cognitive abilities and manage ailments of the disease process from behaviors to lack of appetite.
- State Licenses: 105756
State Licenses
State License: 105756
Medicare
Health
2.0
Overall
2.0
Quality
5.0
Staff
1.0
Costs for Villages on MacArthur in Irving, Texas

Nursing Homes
$3,500
Starting Price

Memory Care
$3,500
Starting Price
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