Winters Park Nursing and Rehabilitation Center

Elsa640867

Winters Park is a nursing home that seemed to be a lot nicer compared to others. We decided to choose them, although we are not sure if they would accept him or not. We chose it because it seemed to have everything he needed, was within our price range, and close to me. I liked the helpful staff.

Unappy relative

The staff at this facility lacks any concern for the patients. Medications are not given properly, there is no proper supervision of the patients. I watched the "medication nurse" walk up behind my father and, without even speaking to him, try to cram medications into his mouth. When he resisted this unseen assault, she was very irritated. When we explained that he didn't even know she was there, she was completely uncaring. 6 staff members stand at the front desk chatting with each other while patients soil themselves after waiting long periods for attention - after repeatedly pushing their "Call button" for help. The staff makes no attempt to be friendly, even for visitors who can clearly see their lack of attention to the patients. If one of your relatives happens to land here, I dare you to show up at 2am to see the condition your relative is in. It's deplorable.

Angela 918

My mother was at Winter Park for rehab. After 2 mos she made great progress. Then I noticed a decline in her. I am not in the medical field yet I had to inform them when she was dehydrated and had two uti while there. Got nothing but one excuse after another. I brought her home in far worse shape than when she first got there. I would not put my dog there.

Windtalker

My wife was sent there for "rehab", rehab consisted of leaving her in a chair all night with her walker out of her reach, so she was unable to get into bed. The duty nurse told me she was in bed and slept all night, and she had her meds. My wife said she never got her meds. I cam ein one evening and found a patient who was supposed to be under supervision wandered into my wifes room. This is the "safe and secure" setting they are "providing". I had to demand her meals because they didnt bring her a menu as she was eating in her room. I pulled her out and they had adult protective services along with Garland police show up at my door the next day because I didnt have their "blessing" to leave. They have refused to provide the prescriptions the hospital set up for my wife. DONT EVER PUT YOUR FASMILY OR FRIENDS IN THIS PLACE. The system wont let me put less than 1 star, actually they dont deserve that.

GHS Grad

My Mom was a patient here in 2011. While she was a resident, her leg was broken, Bruising on face, broken dentures, & 2 times 911 call for too low blood sugar. They give out diabetes meds without testing sugar levels. After seeing the 2 nurses on channel 4 news,10/17, I am positive this is what happened to my Mother for her injuries.

DallasSW

Winters Park is about 10 minutes east of Dallas. It's a large suburb and a good location--a nice community with schools and churches. They're also an assisted living facility next door owned by the same people. They offer skilled nursing, rehab, and long-term care here. It's a brand new facility. Lovely. The rooms--some private, most shared--are very attractive. The staff when I was there last was well trained, attentive, and caring. But the director of nursing left, and care seemed to fall off. The food is good; the activities are okay--probably a 4 on a 4-5 scale.

shellygurl213

This place has been a nightmare since day one.Pretty sad when a patient feels like they have to bribe staff with candy,cookies in order for them to be more caring,friendly.treats should be a reward not a bribe.My mom had a breathing treatment done at night the man puts mask on her then walks out then my mom kept pushing button on desk so she can let him know it wasn't working he came in after so many button pushes and he in a loud voice said stop pushing button. She tried telling him that it was not working he said treatment done would not listen got mad actually called him twice anyway the [man] not notice hose separated at that point my mom just said thank you .he intimidated her.