The Hillcrest of North Dallas (Formerly Premier Transitional Care of Dallas)

jamie5136

My poor mother was put into this terrible place for one month and a week, approximately. She was under hospice care. The nursing home neglected her to a level that our family was unaware was possible. They lost her teeth, did not inform of us a possible suicide attempt (deep cuts on arms), did not change diaper or attend to skin issues, which led to a large and painful bedsore. They allowed her meds to be vomited from her mouth when she was positioned on her side. The HVAC barely worked. I brought in a thermometer to check. It was almost 76 when set lower. Thankfully it was not the summer. The only time they came by is if I begged or called someone. She sadly died in this wretched place. I would not suggest this place. The only nice person was the activity director who facilitated a video conference.

Texasknight

This place is NOT the place to take your loved one if they are in last stage of life care. They will be forgotten about like a penny in the corner. I watched my wife deal with her mother being at this place and it was terrible. Unchanged adult diapers. Unreported marks on arms. Unwashed patient. Bedsores. Non working AC. About the only thing this place did partially right was deliver the medications on time, and even then that was sometimes sketchy. If you love someone, do NOT leave them here. Even though losing a loved one is traumatic, this passing was not made easier but only more difficult due to the neglect we saw and the seemingly oblivious staff

William

My aunt stayed at The Hillcrest of North Dallas (Formerly Premier Transitional Care of Dallas). The social worker was extremely great and the administrator was very good as well. There were a few good things about it, and it was mainly those two people. However, I would have my relative live at home before I would put them there. It deals with a lot more serious medical conditions, and they had skilled nursing there. She was in a shared room and the only thing separating her from her roommate was a medical curtain that you can pull. They had some activities, people play piano in the lobby, and they would play bingo. It was a very depressing environment. Most of these people didn't have any visitors, and it smelled awful. We wouldn't feed the food that my aunt got to our dogs; it was bad.

moneylover101

this place is horrible workers never shw up and they just sit on there butts and don't take care of the residents the staff suck DO NOT PLACE A LOVE ONE IN HILLCREST DO NOT!!!!!!

captmw

Do NOT place your loved one in this facility. Terrible management, staff does not show up to work and the food is horrible

txdeanna

Please don't put your loved one here!! They are very understaffed, never cleaned well maybe downstairs!! I have never seen it vacuumed in a year and if you complain nothing gets done!!! Patiences sit in soaking wet diapers all day!!