Cimarron Place Health & Rehabilitation Center

family/care

I went to take a tour of the nursing home so that I can finds a place for my dad. The minute I walked I was greeted with a smile. Everyone was so nice and helpful and I even got to enjoy the live music. My dad has now been in the Nursing Home for 6 days and he is so happy there. He is even eating all his food which is something we couldn't get him to do in the hospital. I am grateful for all the nurses and CNA's that work there because they have helped my dad get batter. they do take a bit to come at times but they always make up for it by being extra nice and helpful. I would highly recommend this place to everyone.

Gonzalez11

This facility has come a long way since my mom first moved in. The customer service has definitely improved. There is ALWAYS something going on for the residents to do. My mom is so happy with the fun activities planned for residents. We are happy with our staff.

Investigations

I have a relative there and they have told the patients that they are short towels and are dried with blankets after they are bathed. They only change the diapers 4 times a day even if the patient has loose bowels. They don't deliver their food only twice a day when the patient stays in their rooms due to illness. The doctors don't visit the patients even if the patients are sick. They need to let go the Administrator for not taking care of our loved ones.

Aggie82

We took our father out of this facility after 5 weeks of being in the skilled nursing /rehab section due to a previous stroke. Wait time on call buttons could be as long as 15-30 minutes. Food was terrible but there were choices. Nursing staff and respond time was inadequate. My dad ended up with a bed sore on his back that we brought attention to but we were told they would "watch it." After two days it got terribly infected and upon our insistence he was transported to the ER where he was in excruciating pain and presented in kidney failure due to the infection. There was no question about our 89 year old father getting surgery for this mass that had gone into and spread out through his healthy tissue. We did not know if our dad would make it through the surgery but he did and now is in another facility although his rehab from the stroke was delayed due to the recovery from the surgery.. I do NOT recommend this facility for your loved one.

Blackie55

this place 3 yrs ago was very very nice. Fully staffed with kind and friendly personal. The food was so great.when you came to visit you would get hungry from the smell. Now we are in 2016, UNDER STAFFED,Food is bad!!!!.Have to wait over hours to get meds,Left in wet and soiled beds up to 45 minutes. Staff is over loaded with patients. It is not a very good place,due to poor management. Patients don't see a doctor for months 4-6. It is a shame because it was one of the nicest homes in Corpus.

Caring92454750

We visited Cimarron and it was very nice, clean, and the proximity to the family is great. The staff was very qualified, the room was adequate, the meal was great, and the therapist was doing great. Every day they have something going on; they have a calendar of monthly activities. They have Bingo, movie nights, and some of the ladies get manicures and pedicures.

coorky

7/3/2013 Wed mom check in skilled care 7/4/2013 Thurs mom put on button because she was in extreme pain. Patient in bed next to her put on her button, no one came for over 30 min to even check to see what the problem was. She didn't have all meds prescribed from the hospital until 10:30 that night, so they started next day. Reported to director of nurses 7/5/2013 Fri went to check on mom at 10:15 pm, she and patient in bed to was asleep. 4 Lights on in hall, no one responing for over 30 min 7/6/2013 Sat Aid rude and hollered at my mom, because she was calling for someone, again they hadn't answered call button. reported to director of nurses about incident and the lights the night before 7/8/2013 Sun 7/9/2013 mon Mom was in wheelchair, she didn't have her call button near her, she had to hollered for aid to come in there, aid told her not to be hollering aid should not have set her up without call button available mom says she has attitude, told her to call me if there is a problem July 10 Tues, am was told air mattress would be put on bed because of back issues, was finally put on at 5:00. Mom was left on the potty for almost an hour and no one came when she put on the call button. 7-10 Thursday am they told mom air mattress not working would get another one, 5:00 one was put on, mom called at 8:30, mattress still not working and bed not made, she had been sitting in her wheel chair since lunch and physical therapy, back hurting and again no call button with in reach. They say they are fully staffed, but if that is the case the staff needs to be replaced. That's how my week has gone, I am only 5 minutes from the place, Lord help the people that don't have family members

buttercup567

The facility is newer and made out of brick on the outside with a home like feel to the inside. Each resident resides in a personal bedroom down one of five hallways or resides with a roommate in a shared bedroom. Residents are allowed to decorate their rooms as they choose and have family and friends visit them often. The staff includes one RN, a few LVNs, many CNAs and two or three medication aides. The treatment really depends on the person giving care since both good and bad care giving can be seen by any one of the staff members at any given time. Overall though the staff was polite and the owner was very honest and straightforward. There is no doubt in my mind that they are a business first and foremost and that making a profit is something very important to them but the owner was kind and the focus on comfort and satisfaction remained constant during my few visits there. Amenities were also appreciated since they not only had rooms to stay in but opportunities to socialize and play games, eat in the cafeteria for each meal, and get their hair, nails, and clothes done at the "beauty parlor." All in all the experience was whatever someone decided to make of it. Someone in need of higher quality critical care, hospice services, or more individualized nursing might benefit from another facility but for a rehabilitation and therapy standpoint it is excellent.

helping others

It seemed like a nice facility. If they knew beforehand that family wasn't going to be visiting, they tended to neglect the client. I would drop in when I knew her daughter was our ot town, and her mom would be in a deplorable state. This seemed to be true of other clients within the facility. Many of the residents there, thankfully, had family and caregivers that showed up daily, or unexpectedly. There were always some residents that didn't have that special someone looking out for their wellbeing. In those instances, yes, the conditions tended to be deplorable. Sad, I would go home sad, after visiting my elderly friend.

PiraAlic

My mother was there for approx 20 days and had a great experience. When calling for assistance there was less than 5 min response time. If my mother didn't like what was being served they gladly brought her something else also if she was hungry in between meals they would bring her something like a sandwich or fruit to snack on. The facility was very clean & I never smelled any "old people" orders. All the staff was very nice. The physical therapist were very good with my mother. Only drawback was that there were no phones in the rooms but they would bring you a portable phone if the patient wanted to make a call. Other than that this place is near perfect.

GoHuey

My father have been there for approx 10 days and having a nice experience so far. All the staff is very friendly. The physical therapist are specially very good. The facility are very clean & all "senior people" were in orders. If dad don't like what is being served they gladly brought him something else . if he is craving for anything in between meals they would arrange him something light or snack etc. When calling for assistance they response timely. One downside is that there are no phones in the rooms but they would bring you a portable phone if the patient wanted to make a call. They are good in service. God bless them!!