Alexandria Manor

Watchman

A friend of mine staying there is not properly taken care of properly,. He is diabetic and has many other health issues. When he fell they would not help him to his feet, they did not help him with a dental problem when he had severe pain,He almost lost his life twice because of lack of correct service, appointments with physicians are mismanaged. Judging by what I have been told, I would not recommend those you care for to be placed here. I understand that one woman complain to the staff that her mother had the same clothes on for three days.

Sandra635285

My parents are in Alexandria Manor. It is fine for their needs. The staff is good. I will recommend it to others. The layout of the place is good. The dining area is very nice. The rooms are nice and accommodating. I think it is a very nice place to have my parents.

Caring Relative18

Alexandria Manor is a beautiful, very elegant, and well-furnished place. It’s clean, and my aunt and uncle have a nice suite with furniture and a full-size refrigerator in a kitchenette provided. It’s a very nice place, but they just don’t socialize. The rooms are spacious and include a nice bathroom, a table, a wardrobe, and a single bed, not a hospital bed. They eat their main meal there, but they don’t want to eat their breakfast and lunch, so they send my husband and me to the grocery store every week to buy snacks. They don’t like to have the lunch and breakfast food. They said that the coffee is cold, but they are very weird. It seems very adequate to me. It’s just that they want to do their own thing. The staff need to improve communications with us and with the description of the plan. Everyone was very nice and try to bend over backwards; my aunt and uncle are not the friendliest people.

Happy Visitor124369350

I have a 95-year-old uncle who had been in Alexandria Manor. It was OK, but their assessment level was poor. My uncle had an infection in his foot that they never caught and it resulted in him having an amputation. His room he had been an office, and there was no bell for them to ring, so they had given him a subsitute bell that didn’t work. It took a while to adjust, but they did and worked with me. It was a lovely place, but not for really ill people. The food was excellent. I think their activities were OK, but my uncle didn’t participate.

J7

I toured Alexandria Manor in Nazareth where my mother was born and raised, and it was close to where we live. I was amazed by how big the rooms were. The activities were very good. Everything was wonderful.

Susan118261550

My mother-in-law is in Alexandria Manor. She's been doing fine there. Their accommodations are very nice and very affordable. Their hallways are nice and wide with no obstructions and navigable for people with walkers. The rooms are of a very good size and well taken care of. I know that they have activities going on. They need to improve on checking the residents more frequently.

Rosemary416

My mother received excellent care at this facility. They were a fabulous value for the money. They were very attentive to her needs. The food is not gourmet, but my Mom did not mind. For people on a budget it is a great option.

caring7021

They call themself assisted living, but they're so understaffed that they just can't deliver it out. There's all these residents and nobody says anything there. I'm the only one that voices anything over that place. They have like 80 residents there. I don't know how many people they employ, but they seem to be understaffed. The residents there pull that little chain when they need help. Maybe get up or off to the bathroom, and they pull it for an hour. That is not reasonable! That's how it's supposed to work, you pull the chain and the nurse comes. It's unbelievable how they sit there before they actually get help! I think it's the level of response. The people there are not very responsive to the needs of their residents. If you read the reviews on this place, other people have the same problems. So I'm looking into getting my mother out. I'm now looking for a place with more staff to give my mother the care she needed. Also, the residents have absolutely no say as to what they're going to eat. There's no option. Salami salad is put on the table and either you eat it or you just don't, that's the end of the story. This is something that I really didn't look into close enough. It's just wrong. I don't care what, but that's wrong! They're obligated to get at that table and eat. Well, what they have to eat is a big deal. She's 89 years old and she's got to be respected. She can't even pick out what she wants to eat. Come on! I didn't have any problem with the staff actually, I just didn't agree well on their tactics. I'm not saying it's a terrible place, but I think they really need just a little bit more compassion for the old people as to what they have to eat and stuff. It's a clean facility, there's no doubt about that. They do help her but it's very limited.